An-All Out Guide to Cox Email for Setting Up on Outlook and Other Major Platforms (2021)


  1. Cox email server settings

  2. Steps to set up Cox email in MS Outlook

  3. Possible reasons why Cox email is not working

  4. Troubleshooting tips when working with Cox cross-platform email

  • Cox email not working on desktop

  • Cox email not working on iPhone

  • Cox email not working on Android

  • Inference
  • Emailing is not a new concept. Millions of people from different parts of the world have access to various email services available on the internet and provide great services. While there are plenty of great email services out there, not many will come if you opt for a fast internet connection.

    Cox email service is free when you choose Cox as your ISP, along with 2 GB of storage. The user interface is quite impressive and enhances the user experience with a number of other features that also add to the already impressive resume of the Cox email service.

    To top it off, users can also access their Cox email account on third-party email clients like MS Outlook, further helping them to manage their email account(s) with relative ease.

    But users often encounter problems with Cox email in Outlook which can lead to delays and inconvenience to the users.

    If you are such a user then you have come to the right place as today’s blog will focus on how to do that set up their Cox email account on MS Outlook without much fuss.

    So, without further adieu, let’s take a look at the Cox email server settings which can be used for setting up the email on third party email clients such as MS Outlook.

    Cox Email Server Settings

    If you choose IMAP as your account type;

    Incoming server

    • User name: IMAP
    • Incoming mail server:
    • Port: type 993 in this field
    • Username: type your username with the extension
    • Connection security: SSL/TLS
    • authentication: password

    Outgoing server

    • server name:
    • Port: enter 465 in this field
    • Username: Type your correct username with the extension
    • Connection security: SSL/TLS
    • authentication: password

    If you choose POP, here are the: POP Settings for Cox Email

    Incoming server

    • Account type: POP
    • Incoming server:
    • Port: 995 in this field
    • Username: type your correct username
    • Connection security: SSL/TLS
    • authentication: password

    Outgoing server

    • server name:
    • Port: 465 in this field
    • Username: type your username
    • Connection security: SSL/TLS
    • authentication: password

    this email Settings can be used to set up Cox email on third-party email clients such as Outlook 365.

    Let’s take a look at some simple steps that can be used to Set up Cox email in Outlook.

    Steps to set up Cox email in MS Outlook

    • Launch the Outlook application and click on the “Filetab. In case the Microsoft Outlook startup wizard appears, cancel to exit the wizard.
    • From there you have to click on the “select account” option in the account information section.
    • In the next window, click on the option that says “manually configure server settings or additional server Kinds” and then select the next button.
    • Now select the “internet emailradio button and hit next to proceed to.
    • For the next step you need to fill in the required fields, namely: your name, your full email address along with the extension, which is located just below the user information section.
    • Then choose “POP3” from the drop-down menu in the server information section. Fill “” for the incoming mail server field and type “” for the outgoing mail server field.
    • utilities, enter your full Cox email password and email address in the Login Information section. Check the box if you want Outlook to remember your email password. To ignore the option to demand log in with SPA.
    • Proceed by clicking on the “more settings” knob.
    • Now select the “advanced tab” and choose “SSL” in the server port numbers section for the outgoing server (SMTP). Type 465 for the SSL encryption. Just below the Incoming Server (POP3) section, check the box for the option that says “the server requires an encrypted link“. Make sure the port is 995 after you “SSL“.
    • Just press next to to test the settings and click “finish” to complete the configuration.

    These simple steps can be used to: add Cox email to Outlook with relative ease. Although there are times when Cox email not working albeit with Outlook, on your mobile devices or any other web browser on your desktop.

    If you don’t know how to deal with such problem, let us give you some tips that can be used to solve this problem without much fuss for different platforms.

    But before we get into that, let’s take a look at some of the likely causes why this problem occurs in the first place.

    Possible reasons why Cox email is not working

    • A slow or interrupted Internet connection- To properly load your email page, you need to make sure you have a strong and stable Internet connection that works without interruption. If you are connected to a problematic internet network, you will encounter this problem at some point.
    • Web browser compatibility with Cox email – You may be experiencing this issue because your preferred web browser is not compatible with the email service.
    • Incorrect Username and Password- One of the most common reasons people face this problem is because they forget or enter their login credentials i.e. their email address and email password are incorrect.
    • Incorrectly configured server settings – Always make sure to configure the server Cox email settings for third-party email clients such as Outlook because the incorrect details can lead to this problem.
    • Add-ons and extensions on your web browser (in case you have one installed) – In general, extensions improve users’ overall experience, but in some cases they can also interfere with Cox email.
    • Windows Firewall and other protective programs- Such programs that guarantee the security of the device can also hinder the proper functioning of your Cox email account.

    Now that we know the possible causes, let’s take a look at the tips that can be used to fix this problem for different operating systems.

    Troubleshooting Tips to Fix Cox Email Issue on MS Outlook

    In case you are unable to access your Cox email on MS Outlook, follow the tips below to solve this problem;

    • Keep an eye on the internet connection and make sure that the web browser is compatible with the email service.
    • If there are no compatibility issues and you are still facing this issue, try clearing the cache, cookies, etc. as that may resolve this issue.
    • Temporarily disable all third-party add-ons and extensions in case you have one installed in your web browser. Try to disable them one by one as that will make it easy for you to find the problematic ones.
    • Try loading your Cox email using a different web browser.
    • To resolve this issue, disable your device’s firewall along with all other protective measures.
    • Try checking the IMAP/POP settings in Outlook again. You can also try switching to the POP protocol if the IMAP protocol is causing problems. Here are the correct POP protocol settings for Cox email;
    • Hostname of incoming mail server:
    • Incoming mail port: 110
    • SSL: no for this field
    • Outgoing server:
    • Outgoing port: 25
    • Requires login: check Yes for this field
    • If the problem persists, try seeking the help of a professional by contacting the Cox Help Center.

    These are some of the simple tips that can help a user to solve when: Cox email not working in Outlook.


    The Cox email service is not known to many but has some of the best filters and features of any email service on the market. The email service can also be accessed through third-party email clients, making it easier for users with multiple accounts to manage their emails. Users can select the correct Cox Server Settings for Outlook, Thunderbird, Mozilla, etc.

    the “Cox email not working” issue for Outlook and other platforms can be solved by following the tips we mentioned in this blog.

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