After Apple, it’s Samsung’s turn to encourage its customers to fix their smartphones

Smartphone manufacturers are now increasingly encouraging their customers to repair their terminals themselves whenever possible, rather than systematically buying a new replacement model. They set up special programs for this, with the supply of equipment and spare parts. This trend, started by Apple, is now being adopted by the world’s number one seller, Samsung.

The South Korean manufacturer announces the launch of a brand new self-repair program for US owners of Galaxy S20 and S21 or Galaxy Tab S7+ tablets. Starting next summer, they will have access to genuine parts, repair tools and intuitive repair manuals. For this, Samsung has decided to collaborate with the well-known online repair platform iFixit.

Initially, it will be possible to replace the screen, rear window and charging ports, each time with the option to return the used parts to Samsung for responsible recycling. Going forward, Samsung plans to expand self-repair to more devices and repairs across its expanded product portfolio. The details of the implementation of this program will be revealed later.

With this new service, Samsung aims to promote a circular economy and significantly reduce electronic waste. Indeed, the principle here is to replace one or more parts yourself instead of buying a new model at the slightest technical problem.

Last fall, Apple surprised everyone by announcing the launch, before early 2022, of a similar service called Self Service Repair (which could be translated as “self-service repair”). There you are also entitled to tools and original spare parts to repair your smartphone yourself. Initially, only the iPhone 12 and 13 series will be affected. Macs equipped with M1 chips will soon be able to participate in this program, which, like Samsung, is launching exclusively in the United States. It should be extended to other countries very soon, including France.

(ETX Daily Up)

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