Who is known as the father of quality evolution?
Dr. W. Edwards Deming: The Father of the Quality Evolution Dr. W. Edwards Deming Dr. Deming's Ideas Dr. Deming's famous 14 Points, originally presented in Out of the Crisis, serve as management guidelines. The points cultivate a fertile soil in which a more efficient workplace, higher profits, and increased productivity may grow.
What is Quality Circle methodology?
Quality circle as a method was developed & introduced in Japan by Dr. Kaoru Ishikawa who has gone into history as the father of Quality Circle. Since inception in 1962 in Japan, it has become a very popular & effective tool of quality and productivity improvement. See Also.
Who is the father of Total Quality Management?
Key to the development of the total quality management techniques that industries still rely on today were experts such as Joseph M. Juran and W. Edwards Deming. Dr. Joseph M. Juran is considered by many to be the father of many of the quality management techniques still used in industry today.
What is the history of quality control?
In fact, some of the core concepts of quality control can be traced back as far as medieval Europe, where 13th-century craftsmen’s guilds developed stringent product quality standards, with compliant goods being marked with a special symbol by inspection committees.
Who choose the leader of quality circles?
Set up of Quality Circle: 2. Members are the main players in the programme and they participate in the meetings, express their ideas and develop solutions to the problem. 3. Leader is elected by the members and the line manager may act as the leader of the quality circle.
Who introduced the concept of quality circles in India?
Quality Circle concept was first introduced by BHEL, Ramachandrapuram Hyderabad in the year 1981 in India with the initiation of Mr. S.R. Udpa – GM-Operations.
What is Kaoru Ishikawa known for?
Kaoru Ishikawa is considered the Father of Japanese Quality. He invented the Fishbone diagram (aka 4M/5M or cause and effect diagram) and CWQC – Company Wide Quality Control. He also sponsored the concept of “next operation (process step) as the client” to avoid workplace politics.
Who is father of TQM?
Deming has been universally acclaimed as one of the Founding Fathers of Total Quality Management, if not the Founding Father. The revolution in Japanese manufacturing management that led to the economic miracle of the 1970s and 1980s has been attributed largely to Deming.
What is the other name of quality circle?
Explanation: Human resources circle, productivity circle, and excellence circle are the other alternative names of quality circle. Quality circles are also known by the names Small groups and Action circles.
Who invented fishbone diagram?
Kaoru IshikawaThe Ishikawa diagram was invented by Kaoru Ishikawa, who pioneered quality management techniques in Japan in the 1960 s. The diagram is considered one of the seven basic tools of quality control [5]. It is also known as a fishbone diagram because of its shape.
What is Ishikawa theory?
Ishikawa believed that increased internal cooperation and coordination positively affects a customer's needs and ultimately leads to process efficiency and better quality of products and services. He expressed the need for the top level management to support the teams which were under their control all the time.
What is Ishikawa quality Circle?
Quality circles are a Japanese quality management process developed by Kaoru Ishikawa. This approach serves quality control, process improvement, and motivational functions. The approach calls for the creation of small groups of 5-11 members with all organizational units.
Who was the economist who championed the work of Walter Shewhart?
In his book The New Economics for Industry, Government, and Education Deming championed the work of Walter Shewhart, including statistical process control, operational definitions, and what Deming called the "Shewhart Cycle," which had evolved into Plan-Do-check-Act (PDCA).
Who was Deming in the early years?
Early life and work. Deming was a professor of statistics in New York University graduate school of business administration (1946–1993) and taught at Columbia University 's graduate school of business (1988–1993). He also was a consultant for private business.
What did Deming do?
He had an internship at Western Electric 's Hawthorne Works in Cicero, Illinois, while studying at Yale. He later worked at the U.S. Department of Agriculture and the Census Department. While working under Gen. Douglas MacArthur as a census consultant to the Japanese government, he was asked to teach a short seminar on statistical process control (SPC) methods to members of the Radio Corps, at the invitation of Homer Sarasohn. During this visit, he was contacted by the Union of Japanese Scientists and Engineers (JUSE) to talk directly to Japanese business leaders, not about SPC, but about his theories of management, returning to Japan for many years to consult. Later, he became a professor at New York University, while engaged as an independent consultant in Washington, DC.
What is Deming's system of thought?
Edwards Deming, preface) and his system of thought he called the "System of Profound Knowledge". The system includes four components or "lenses" through which to view the world simultaneously: Appreciating a system.
Who was the Japanese census planner?
In 1947, Deming was involved in early planning for the 1951 Japanese Census. The Allied powers were occupying Japan, and he was asked by the United States Department of the Army to assist with the census. He was brought over at the behest of General Douglas MacArthur, who grew frustrated at being unable to complete so much as a phone call without the line going dead due to Japan's shattered postwar economy. While in Japan, his expertise in quality-control techniques, combined with his involvement in Japanese society, brought him an invitation from the Union of Japanese Scientists and Engineers (JUSE).
Who was John Deming?
He was a direct descendant of John Deming, (1615–1705) an early Puritan settler and original patentee of the Connecticut Colony, and Honor Treat, the daughter of Richard Treat (1584–1669), an early New England settler, deputy to the Connecticut Legislature and also a patentee of the Royal Charter of Connecticut, 1662.
Who trained engineers in SPC?
From June–August 1950, Deming trained hundreds of engineers, managers, and scholars in SPC and concepts of quality. He also conducted at least one session for top management (including top Japanese industrialists of the likes of Akio Morita, the cofounder of Sony Corp .)
Who is Kaoru Ishikawa?
Kaoru Ishikawa (石川 馨, Ishikawa Kaoru, July 13, 1915 – April 16, 1989) was a Japanese organizational theorist and a professor in the engineering faculty at the University of Tokyo noted for his quality management innovations. He is considered a key figure in the development ...
Where was Kaoru Ishikawa born?
Kaoru Ishikawa was born in Tokyo, the eldest of the eight sons of Ichiro Ishikawa. In 1937, he graduated from the University of TATIUC with an engineering degree in applied chemistry. After college, he worked as a naval technical officer from 1939–1941. From 1941-1947, Ishikawa worked at the Nissan Liquid Fuel Company.
Biography
Contributions to Improvement of Quality
- User Friendly Quality Control
- Fishbone Cause and Effect Diagram - Ishikawa diagram
- Implementation of Quality Circles
- Emphasised the Internal customer
Awards and Recognition
- 1972 American Society for Quality's Eugene L. Grant Award
- 1977 Blue Ribbon Medal by the Japanese Government for achievements in industrial standardization
- 1982 Walter A. Shewhart Medal
- 1988 Awarded the Order of the Sacred Treasures, Second Class, by the Japanese government.
Publications
- Ishikawa, Kaoru (1968). Guide to Quality Control. Tokyo: Asian Productivity Organization.
- Ishikawa, Kaoru (1980) [original Japanese ed. 1970]. QC Circle Koryo : General Principles of the QC Circle. Tokyo: QC Circle Headquarters, Union of Japanese Scientists and Engineers.
- Ishikawa, Kaoru (1985). How to Operate QC Circle Activities. Tokyo: QC Circle Headquarters, Union of Japanese Scientists and Engineers.
- Ishikawa, Kaoru (1968). Guide to Quality Control. Tokyo: Asian Productivity Organization.
- Ishikawa, Kaoru (1980) [original Japanese ed. 1970]. QC Circle Koryo : General Principles of the QC Circle. Tokyo: QC Circle Headquarters, Union of Japanese Scientists and Engineers.
- Ishikawa, Kaoru (1985). How to Operate QC Circle Activities. Tokyo: QC Circle Headquarters, Union of Japanese Scientists and Engineers.
- Ishikawa, Kaoru (1985) [First published in Japanese 1981]. What is Total Quality Control? The Japanese Way [Originally titled: TQC towa Nanika—Nipponteki Hinshitsu Kanri]. D. J. Lu (trans.). New Je...
External Links