What is Rule 10b5-1?
Dec 16, 2016 · The 10/5 Rule, also known as the “Zone of Hospitality Rule,” is a well-known guiding principle for extending courtesy to customers in the hospitality, healthcare, retail, and other service industries. The rule instructs,
What is the 10 and 5 rule for greeting customers?
May 09, 2021 · A simple way to make a dramatic difference. We can all learn from the hospitality industry's 10 and 5 rule: when a staff member is within 10 feet of a guest, the staff member smiles and makes direct eye contact. When the staff member is within 5 feet of a guest, the staff member verbally greets the guest. Simple, but these small changes can have a huge impact.
What is the 10 and 5 rule in the hospitality industry?
Jan 01, 2013 · The 10 and 5 rule is famous in the hospitality industry as a simple reminder to consistently greet people that you encounter. When customers are 10 feet away from you, use a non-verbal greeting such as a smile or a wave. When customers are 5 feet away from you, greet them verbally. Why is the 10 and 5 rule important and effective?
What is SEC Rule 10b-5 and why is it important?
Mar 26, 2022 · Rule 10.5 - Notice to Beneficiaries and Intestate Heirs (a) Within three months after a grant of letters or whenever there is a change in personal representative, a personal representative or the personal representative's counsel shall send a written notice of estate administration in the form approved by the Supreme Court to: (1) every person, corporation, …
What is the 10 5 way?
If a guest walks by an employee within ten feet, the employee should make eye contact and smile. If that guest walks by within five feet, the employee should say, "Hello."
What is the 15 5 rule in hospitality?
The worker should acknowledge the visitor's presence, usually with eye contact, a friendly nod or some other gesture. Then, when the subject comes within 5 feet, the employee should smile and say hello. It's called the "15/5 rule," and employees must apply it to each other as well as those they serve.Apr 11, 2014
How would you use 10 and 5 technique to greet customers?
The 10 and 5 rule is famous in the hospitality industry as a simple reminder to consistently greet people that you encounter.When customers are 10 feet away from you, use a non-verbal greeting such as a smile or a wave.When customers are 5 feet away from you, greet them verbally.Jan 1, 2013
What is the 10 Step rule?
10-Step Rule Anytime Tiger hits a bad shot, he may get angry, but makes sure to forget about the shot 10 steps down the fairway. Next time you hit a bad shot, try counting out 10 steps and then letting the memory of the shot go.Apr 24, 2014
What is 10x10 rule in hotel?
Simply explained, the 10 and 5 Rule suggests that anytime a guest is within ten feet of a staff member, the staff member should make eye contact and warmly smile to acknowledge the oncoming guests.
What is the customer service 10 foot rule?
For those of you who don't know, the 10-foot rule is simply the regular acknowledging and greeting of your customers. If a customer is within 10 feet of you, they should be engaged. Why is this rule so popular and so important?Jan 2, 2020
What is the 10 foot 10 second rule?
0:503:43The 10 feet in 10 seconds rule to welcome customers - YouTubeYouTubeStart of suggested clipEnd of suggested clipThis they have found that 10 feet or 10 seconds is the magic number if someone is greeted within 10MoreThis they have found that 10 feet or 10 seconds is the magic number if someone is greeted within 10 feet or 10 seconds of what they call walking through the threshold.
What are the 5 BES when taking care of guests?
The Five Be's of Customer ServiceBe the customer! This is first and foremost. ... Be easy to get in touch with! If you're in sales, are you easy to get in touch with? ... Be website friendly for your customers! ... Be in contact with your customers…often! ... Be the business relationship they want you to be!May 15, 2013
How do you greet a customer to walk in?
If you don't remember the customer's name, you need to at least let them know that you recognize them and are happy to see them. So an effective greeting would be, “Well, Hello! It's nice to see you again.” Customers return to secure, friendly environments. Show that you recognize them, and they'll want to come back.Jun 9, 2015
What is the golden rule in hospitality?
Extend a welcome: Make eye contact, smile, say hello, introduce yourself, call people by name, and extend a few words of concern. Notice when someone looks confused: Stop and lend a hand.
How many inches distance should you keep between you and a guest?
PERSONAL = Eighteen inches to four feet. There is a well-defined “inner” zone of 18-24 inches where mostly close friends, spouses, and well-known other US-Americans comfortably interact, and an “outer” zone between two to four feet where most friendly conversation and easy social interaction takes place.
How to increase likeability?
How to Increase Your Likeability: The 10/5 Rule 1 Whenever a staff member is within ten feet of a guest, the staff member must make eye contact and smile to greet the approaching guest. 2 When a staff member is within five feet of a guest, the staff member must also look the guest in the eye and acknowledge him/her with a salutation such as “Hello” or “Good Morning, Mrs. Smith.”
What is likeable people?
Likeable people not only succeed in their personal relationships, but also tend to be more successful at the workplace. Indeed, highly competent but unlikeable employees do not thrive as well as their moderately competent but more likeable peers. Idea for Impact: Be courteous.
What is the 10b5 rule?
Rule 10b-5, enacted in 1934 by the Securities and Exchange Commission (SEC), is a rule targeting securities fraud. Two related rules— Rule10b5-1 and Rule10b5-2—were issued in 2000 to create more current legal perspectives regarding securities fraud.
Who is James Chen?
Rule 10b-5. James Chen, CMT, is the former director of investing and trading content at Investopedia. He is an expert trader, investment adviser, and global market strategist.
What is MNPI in trading?
Rule 10b5-1 says that an individual is trading based on material nonpublic information (MNPI) if that person knows of said information while engaging in a sale or purchase of securities. 3 .
What is SEC Rule 10B5?
240.10b-5, is one of the most important rules targeting securities fraud promulgated by the U.S. Securities and Exchange Commission, pursuant to its authority granted under § 10 (b) of the Securities Exchange Act of 1934 . The rule prohibits any act or omission resulting in fraud or deceit in connection with the purchase or sale of any security. The issue of insider trading is given further definition in SEC Rule 10b5-1.
When will the whistleblower award be announced?
The Securities and Exchange Commission today announced an award of over $1.8 million to a company outsider, who expeditiously [...] SEC Adds Clarity, Efficiency and Transparency to Its Successful Whistleblower Award Program. September 23, 2020.
How much did whistleblowers get in 2020?
The Securities and Exchange Commission today voted to adopt amendments to the rules governing its whistleblower program that are [...] Whistleblowers Receive $2.5 Million for Detailed Analysis That Led to Successful Actions. Another Whistleblower Award – $18 Million to Whistleblower.
What is 10b5-1?
Rule 10b5-1, established by the Securities and Exchange Commission (SEC) in 2000, allows insiders of publicly-traded corporations to set up a trading plan for selling stocks they own. It is a clarification of Rule 10b-5 (sometimes written as Rule 10b5), created under the Securities and Exchange Act of 1934, which is the primary vehicle ...
Can insiders enter into a 10b5-1 plan?
For insiders to enter into a Rule 10b5-1 plan, they must not have any access to MNPI regarding anything about the company as well the company’s securities. To be valid, the plan must follow three distinct criteria:
Who is Adam Hayes?
Adam Hayes is a financial writer with 15+ years Wall Street experience as a derivatives trader. Besides his extensive derivative trading expertise, Adam is an expert in economics and behavioral finance. Adam received his master's in economics from The New School for Social Research and his Ph.D. from the University of Wisconsin-Madison in sociology. He is a CFA charterholder as well as holding FINRA Series 7 & 63 licenses. He currently researches and teaches at the Hebrew University in Jerusalem.
