The Eight International Consumer Rights and Responsibilities + One
- Basic Needs. The right to basic goods and services which guarantee survival. ...
- Safety. The right to be protected against goods or services that are hazardous to health and life. ...
- Information. ...
- Choice. ...
- Representation. ...
- Redress. ...
- Consumer Education. ...
- Healthy Environment. ...
What are the 8 Consumer Rights?
The eight consumer rights are: The right to satisfaction of basic needs – to have access to basic, essential goods and services such as adequate food, clothing, shelter, health care, education, public utilities, water and sanitation.
What are the responsibilities of consumer?
Responsibility to be aware – A consumer has to be mindful of the safety and quality of products and services before purchasing. Responsibility to think independently – Consumer should be well concerned about what they want and need and therefore make independent choices.
What are the basic needs of a consumer?
The Right to Basic Needs: Consumers have a right to satisfy their basic needs regarding food, water, clothing, shelter, education, healthcare, sanitation, etc. With the right to basic needs, consumers are allowed to access the fundamental and prime commodities at a reasonable price and good quality.
What are the basic consumer rights in the Philippines?
The Eight Basic Consumer Rights. Philippine Daily Inquirer / 04:33 PM May 21, 2011. 1 Right to Basic Needs, which guarantees survival, adequate food, clothing, shelter, health care, education and sanitation. With this right, consumers can look forward to the availability of basic and prime commodities at affordable prices and good quality.
What are the 5 consumer responsibilities?
Five consumer responsibilities include staying informed, reading and following instructions, using products and services properly, speaking out against wrongdoing and lawfully purchasing goods and services.
What are the 7 responsibilities of consumer?
1Be honest with the information you provide.4Know how to make a complaint.5Use the product or service in line with the terms and conditions.6Avoiding risk.7Apply for products and/or services that meet your needs.11 more rows
What are the responsibilities as a consumer?
Means right to be informed about the quality, quantity, potency, purity, standard and price of goods so as to protect the consumer against unfair trade practices. Consumer should insist on getting all the information about the product or service before making a choice or a decision.
What are the 8 basic right of a consumer?
These rights are: the right to equality in the consumer market; privacy; choice; disclosure and information; fair and responsible marketing; fair and honest dealing; fair, just and reasonable terms and conditions; and fair value, good quality and safety.
What are the responsibilities of a consumer class 10?
The consumer has the responsibility to:Be Aware. Gather all the information and facts available about a product or service, as well as, keep abreast of changes and innovations in the market.Beware. ... Think Independently. ... Speak Out. ... Be an Ethical Consumer. ... Complain. ... Share Experience. ... Respect the Environment.
What are the 10 consumer rights?
Federal Competition and Consumer Protection CommissionRight to value for money: Products and services MUST give value for money.Right to Safety: ... Right to Information: ... Right to Choose: ... Right to Redress: ... Right to Consumer Education: ... Right to Representation:
What are the responsibilities of a consumer class 12?
Consumer Responsibilities:Ask for a cash memo. • On purchase of goods or services. ... Be aware. • ... Buy only standardized goods. • ... Follow manufacturer's instructions. • ... Read labels carefully. • ... Assert yourself. • ... Be honest in your dealings. • ... File a complaint in an appropriate consumer forum. •More items...•
What are the 6 consumer rights?
It includes adequate food, clothing, shelter, energy, sanitation, health care, education and transportation. All the consumers have the right fulfil these basic needs.
What are consumer responsibilities?
Consumers Responsibilities. Consumer Responsibilities. Summary. Holistic consumer protection is a collective effort. Its actualisation requires input, not just from manufacturers, service providers and government, but also the consumer. The consumer has the responsibility to: 1. Be Aware.
What is the responsibility of the consumer?
The consumer has the responsibility to: 1. Be Aware. Gather all the information and facts available about a product or service, as well as, keep abreast of changes and innovations in the market. 2. Beware. Be alert to the quality and safety of products and services before you purchase. 3.
What are the eight consumer rights?
The eight consumer rights are: The right to satisfaction of basic needs – to have access to basic, essential goods and services such as adequate food, clothing, shelter, health care, education, public utilities, water and sanitation.
Who championed consumer rights?
The 8 Consumer Rights. On 15 th March 1962, President John F. Kennedy championed consumer rights to the US Congress. This was the first time in history that a politician had set out such principles. In the years to follow, the consumer movement refined this vision into a set of eight basic consumer rights*. These now define much of the work carried ...
What is consumer education?
The right to consumer education – to acquire knowledge and skills needed to make informed, confident choices about goods and services, while being aware of basic consumer rights and responsibilities and how to act on them.
What are the four consumer rights?
In his speech, the president laid out four basic consumer rights: the right to safety, the right to be informed, the right to choose and the right to be heard. Later, in the 1980s, the four basic consumer rights were expanded to eight.
How many consumer rights were there in the 1980s?
Later, in the 1980s, the four basic consumer rights were expanded to eight. The eight rights can be described in the following terms: The Right to Basic Needs: Consumers have a right to satisfy their basic needs regarding food, water, clothing, shelter, education, healthcare, sanitation, etc.
What is the right to information in CPA?
The Right to Information: Consumer must be protected against dishonest or misleading advertising or labeling. The CPA also endows the consumers with the right to be informed about the quality, quantity, potency, standard and price of goods or services so as to be protected against unfair trade practices.
What is the right to consumer education?
The Right to Consumer Education: To make informed and justified choices, consumers need to have certain knowledge about the goods and services they make use of. Consumer awareness will raise their ability to make the best-informed decision when making a purchase.
What is the right to choose?
The Right to Choose: It is of consumers’ rights to choose from the various goods and services at competitive prices and of satisfactory quality. The Right to be Heard: The right is exercised in expressing consumer interests in the making and execution of government policies. Consumers have the right to express their complaints ...
What are the rights of consumers?
A1. Following are the consumer rights that we all as consumers should be aware of: 1 Right to Consumer Safety 2 Right to be Informed 3 Right to Choose 4 Right to be Heard 5 Right to Seek Redressal 6 Right to Consumer Education
Why is consumer rights important?
Consumer rights are incredibly important for all of us since we are all consumers who are always looking to buy the things we need and want to sustain our lives.
What is consumer awareness?
It is the state of a consumer being aware of his or her rights, understanding when these rights have been violated and also knowing what to do about it to get the appropriate redressal for the violation. The meaning of consumer awareness also extends to knowing what your duties are as a consumer and knowing what to do with this responsibility.
What is the right to consumer education?
The right to consumer education focuses on spreading the meaning of consumer awareness and having each citizen and consumer know what is consumer rights. Information about consumer rights must be given to all consumers, which is ensured by this right.
Why should consumers insist on bills of purchase?
Consumers should always insist on bills of purchase from the seller so that if there is a problem with the purchase, the issue can immediately be sorted out. Consumers have the responsibility to call out exploitative behaviour and unfair trade practises on the part of a seller.
What is the right to choose?
Right to Choose. The consumer should have proper access to the market to make an informed choice between selected goods and services. In a market where there is a monopoly, this right extends to warranting fair price for a good or service.
What is the right of the consumer to be protected against the marketing of any commodity, goods and services which are in the
Right to Safety. This is the right of the consumer to be protected against the marketing of any commodity, goods and services which are in the interest of harm towards them.
