How do I contact Metronet customer service?
- Email us at customer_service@metronetinc.com
- Chat with us online by clicking the green chat bubble in the bottom right-hand corner at www.metronetinc.com.
- Submit a request HERE
- Click the links below to connect with us on social media
How do I Contact Metro PCS customer service?
Provide the MetroPCS customer service representative with the following information:
- The phone number of the mobile phone you want to unlock.
- The name on the MetroPCS wireless account.
- The account billing PIN.
- Your email address.
How to call MetroPCS wireless customer service?
- MetroPCS Customer Service from a Cell Phone: 888-863-8768
- Request for Refund by mail: 1-800-999-6389
- Number to protect your phone: 1-866-862-3397
- Phone to make a payment to MetroPCS: 888-863-8768
What is Metro phone number?
Phone Number Hours; Customer Service: 1-888-8metro8 (863-8768) or dial *611 from your Metro phone: 6am-2am (Central) 7 days a week: Make a Payment: 1-888-8metro8 (863-8768) or dial *99 from your Metro phone: 24 hours a day, 7 days a week: Premium Handset Protection – Assurant: 1-800-316-2075: 24 hours a day, 7 days a week
How do I talk to a live person at MetroPCS?
By phoneBy phone. Call customer service. Call: 888-8-METRO-8. Call: *611 from your Metro® by T‑Mobile phone.Make a payment. Call: 888-8-METRO-8. Call: *99 from your Metro® by T‑Mobile phone.Get premium handset protection. Call: 1-800-316-2075. Or visit: https://fastclaim.com/metro/
Does MetroPCS have 24/7 customer service?
Metro by T-Mobile has live agents, some who are even available to help 24 hours a day, seven days a week....Top 10 Questions.Where to ReactivateReactivation FeeGet StartedPhoneNo1-888-8metro8 (1-888-863-8768) or *611 on your Metro by T-Mobile phoneMake a Payment OnlineNoExpress pay1 more row
Is 611 a customer service?
If you need to get in touch with T-Mobile's customer care or technical support, simply dial 611 from your T-Mobile phone, or call the number below. T-Mobile's customer care is available 24/7!
How can I talk to 3 customer service?
Call usPersonal customers. From your Three phone. 333. From any other phone. 0333 338 1001. From abroad. ... Mobile broadband customers. From your Three phone. 500. From any other phone. 0333 338 1003. From abroad. ... Business customers. From your Three phone. 337. From any other phone. 0800 033 8033. From abroad.
Is MetroPCS the same as T-Mobile?
Is Metro now owned by T-Mobile? Actually, T-Mobile has been the parent company of Metro since 2013. So, our customers have been enjoying the T-Mobile network since then.
How do you talk to customer service?
Maintaining a consistent toneThink of tone on a spectrum. Take the examples above: “Anything else?” and “What else can I help you with?” ... Use positive language. ... Be brief but not brusque. ... Reply in a timely manner. ... Always use your customer's name. ... Talk their talk. ... Be careful with jokes. ... Create a support style guide.More items...•
What happens if you dial * 611?
Dial *611 from your Verizon mobile phone and press Send to be directly connected with a Verizon customer service representative. The normal customer service contact number for a wireless account is (800) 922-0204. There is no difference in these two numbers, they both call Verizon Customer Service.
What happens when you dial * 611?
For customers of some telephone companies in Canada and in the U.S., 6-1-1 is the abbreviated dialing telephone number used to report a problem with telephone service, or with a payphone. It is an N11 code of the North American Numbering Plan that are used for special services.
Contact Info & Links
Telephone comments/suggestions about Metro Service are temporarily disabled. Send via customerrelations@metro.net or fill out the form below:
Concerns about Metro service?
Telephone comments/suggestions about Metro Service are temporarily disabled. Send via customerrelations@metro.net or fill out the form below:
Your Callers Deserve a Caring, Friendly and Supportive Touch
Whether you are a plumber, tow truck operator, elevator repair service or any other business, service or practice we can help take your calls. We will be an extension of your company and represent your brand in the best light. When your phones are ringing while you are away or busy, we take over for you.
People Prefer a Human Taking Their Call, Not a Robotic Voice Mail Machine
Despite all of the telephony technologies and solutions that are available today, people still prefer a human voice to greet them on the phone and handle their needs quickly and professionally.
Live Operator Answering Services Make a Big Difference
Only a live operator can ask questions, take notes, sympathize, share information and relay messages to you or staff. All of our highly trained Answering Service Professionals are here in the U.S.A. – we are based in New Jersey and you can pick up the phone and speak with us or your dedicated account person and not a voicemail machine.
Whether You Are a Solo Business Owner, Small Business or Enterprise, We Can Tailor a Answering Service Plan To Fit Your Needs
No business, practice or firm is too small or large for a Live Operator answering service. If you are a solo business or small business that doesn’t have the staff or budget to answer and manage phone calls 24/7 you are one of the best candidates for our service.
Live Operator Answering Service benefits
Extended “office hours” day and night, 365 days a year including holidays.
Contact MetroMessage Center
If you are a business owner and are ready to make your marketing dollars count, then MetroMessage Center's solution is for you. For a no obligation, live consultation, please contact us by telephone 1.888.888.8280 or by using the contact form.
Need a specific number? See the list below
Visit our Help Center for additional assistance. If you would like to speak with us directly, or if this is urgent, please call us at: 1-800-KRO-GERS ( 1-800-576-4377)
Haven't found what you're looking for?
Visit our Help Center for additional assistance. If you would like to speak with us directly, or if this is urgent, please call us at: 1-800-KRO-GERS ( 1-800-576-4377)
No complaints
Great customer service, Wait time was less than a minute getting through. Tech was friendly and courteous. My Wi-Fi calling works again and I am happy........
customer service
Or lack there-of. Tried for several minutes to get help to buy a battery for my cell phone. Had to re-dial many time, kept getting cut off. No help available, and no store answers the phone. May switch to jitterbug phone.
Customer
II asked to speak to a supervisor I was denied I asked again at the end of our conversation and was hung up on I do not like Metro PCS and then I'm going to change my service
Atrocious service
horrid service. sign up two weeks ago, signing off now. they are terrible.
extremely poor customer service
I tried to reach a customer service representative via 611 and was not successful. Repeatedly put into a loop about my billing information. Repeatedly heard, " You want to talk with somepne." than the message about my billing information was repeated., ...
The Worst!!!!!!
metro pc is perhap the worst phone service out there.I live in the Wash. dc area, A few miles out of rich. va., i could not pick up a signal at all. I had no phone the whole weekend in Va. beach.Add to that, the internet don"t work most of the time and as i am typing this, I have no service on my phone with my bill paid.
cust. ser. as in live human
When did metro get rid of all human help? I am shocked. Is it tmobile's idea. I would think they will loose money when cust.leave.rather than give us excuse as to the great deals are due to no humans.What a Joke!
Contact Metro
Metro values your feedback. Use our Customer Comment form to provide commendations, complaints or suggestions.
By Mail
To reach Metro headquarters at the Jackson Graham Building (600 5th Street, NW):