What is the 1-800-Xfinity number?
1-800-934-6489Call 1-800-xfinity (1-800-934-6489). Select prompt #2 for Billing and Payments. Follow prompts to pay your bill.
How do I speak to a live person at Xfinity?
Please call us at 1-800-XFINITY to talk to one of our customer service representatives for further information.
What phone number is 800 266 2278?
What phone number is 1-800-266-2278? Although this number isn't the same as Xfinity's standard customer service number (1-800-XFINITY or 1-800-934-6489), in our experience, it's still the same type of help. With both numbers, the recordings and automated menus are exactly the same.
How do you get straight to a representative?
how-to 4 Tips For Getting A Human Customer Service Rep On The PhoneBy Voice: Say “Agent” sternly into the phone. ... By Keypad: Press “O” in a menu. ... By Placing an Order: You do not actually need to place an order, but most systems will punch you through to a live rep if they know you are going to buy something from them.More items...•
Where can I find a list of Xfinity-approved third-party devices?
Xfinity Internet customers can determine whether their third-party equipment is approved for internet and voice usage at My Device Info. Input your...
How can I upgrade my Xfinity internet modem?
You can rent an upgraded modem with Xfinity or you can buy an Xfinity compatible modem with better capabilities from the My Device Info list. If yo...
My Xfinity internet service is out. Where can I find information on local outages?
Check out Xfinity’s Status Center for the most up-to-date information on your connection status, outages in your area and easy solutions to service...
Can I email Xfinity customer service?
There is no official email address for Xfinity customer service or technical support. The best way to contact Xfinity customer service is to call (...
What is the phone number for Xfinity?
Call (800) 934-6489 | Hours: Monday — Saturday, 7 a.m.-9 p.m. Xfinity’s tech support number is the same as their customer service number. To quickly reach a tech support representative, enter the ZIP code associated with your account, then say “technical support” when prompted. Call Xfinity tech support for issues such as:
How to contact Xfinity representative?
If you don’t have the information above, or you are not an existing customer, here is the quickest way to navigate the phone system to get to the correct department, or to reach a live Xfinity representative: Call (800) 934-6489. Press 9 or say Spanish if you need to go to the Spanish menu.
How to change password on Xfinity?
To change your password via the My Account page, sign in to your Xfinity account, select the Users tab, then Edit. To change your password in the Xfinity My Account app, simply sign-in on your mobile phone, go to Account Information and select Change Password.
How much data does Xfinity have?
Most Xfinity residential internet customers have a data limit of 1 TB, which is a virtually unlimited amount of data — equivalent to streaming 21 hours per day. However, if you want to check on your actual data usages for the month, or just want to see what else a terabyte of data can get you, go here.
How to contact Xfinity in Spanish?
Call (800) 934-6489. Press 9 or say Spanish if you need to go to the Spanish menu. You will be immediately prompted to enter your ZIP code where you have or want Xfinity service. If you do not enter a ZIP code here, you will be asked for a phone number or account number, or prompted to say “new customer” if you are trying to sign up for new service.
How many characters are in Xfinity password?
Make sure your new password is at least eight characters, including one letter and one number or special character. Be sure your new password doesn’t include any spaces, your name or any part of your Xfinity ID.
What is the number to call Xfinity?
Comcast Xfinity’s customer service number is 1-800-XFINITY (or 1-800-934-6489). If you’d rather not make a phone call, you can always live chat with a representative if that’s easier. If you have a complex service problem, we find the chat feature to be very slow and frustrating.
What is the phone number for Comcast?
When making the phone call to Comcast’s customer service at 1-800-XFINITY (or 1-800-934-6489), you’ll be prompted with automated menus. So allow us to guide you through to a real person. Here we go.
Why upgrade modem Xfinity?
Xfinity suggests upgrading your modem if it’s a generation or two behind. An upgrading modem will deliver the fastest broadband speeds. This is important for any household that has several people working from home, streaming, or downloading at the same time. Take a speed test to see if your router might be the problem.
How to fix internet service issues?
Xfintiy says the most common way to fix internet service issues is to restart your modem. The best way to restart your modem is to sign into your account, click on Services, scroll down to Devices, and click Restart Modem.
Which telecom company has the highest customer satisfaction?
Well, according to the ACSI Telecommunications Report of 2019–2020, Xfinity was the most improved telecom company when it came to customer satisfaction. Xfinity increased their cable TV subscribers by 11%, while the second-most new subscribers award goes to Mediacom with 7%. (Most other companies ranged from 1–3%).
Where to place Xfinity modem?
Placed in a central location of your home or near where WiFi is needed most. Placed away from microwaves, refrigerators, TVs, and computer monitors.
Does Comcast have a 24/7 service?
Yes, Comcast Xfinity TV is available 24/7. Call them at 1-800-XFINITY or 1-800-934-6489 or chat live at www.xfinity.com/support. They’ll be able to help you with most of your cable TV and internet service questions, or at least direct you to someone who can.
How to cancel Xfinity service?
To cancel your Xfinity services, schedule a phone callback, connect to a chat agent, or visit your local Xfinity store. You can also complete an online cancellation form or mail a form that includes your full name, service address, account number, and phone number to:
How to save time on Xfinity call?
To save time during your call, follow these tips: Make sure you have your name, account number, and address ready. Your account number is on top of your PDF or paper bill. Make sure your callback number is the same as the phone number registered to your Xfinity account.
How to change Xfinity package?
To change your Xfinity package, schedule an Xfinity phone callback or speak to a live Xfinity chat agent. You can also add premium TV channels and cancel Xfinity Advanced Security or Instant TV services through the Xfinity website.
What is callback service Xfinity?
Xfinity’s callback service lets you schedule a time to speak to a Xfinity customer service agent. With the service, which handles Xfinity internet and billing department questions, you don’t have to spend hours on hold waiting for an agent. So before your scheduled phone call, you can use the time to prep some meals for the week, ...
How to pay Xfinity bill online?
To pay online, go to your Xfinity account page and click Make a Payment under the Billing tab. You can also make online payments through the Xfinity Assistant chatbot. If you want to pay by phone, call 1-800-934-6489 and press 2 to reach Xfinity’s automated payment system. Make sure your account number is nearby.
Where is the Xfinity Outage Map?
The Xfinity Outage Map is located on Xfinity’s Status Center webpage and the Xfinity My Account mobile app, available on Google Play or the App Store. The map shows outage locations and estimates the number of affected subscribers.
Does Xfinity have a phone number?
Xfinity doesn’t have a publicly shared customer service phone number, which makes it unique compared to other providers. However, Xfinity’s customer service call scheduler, live chat, and support page section make up for this gap. In our 2020 subscriber surveys, Xfinity’s internet customer service came in second place among competing providers ...
customer service
no espn service on saturday afternoon, jan. 9th, 2016...held for more than 22 minutes with no agent coming on line...i want credit for being unable to watch maryland/wisconsin basketball game...jim
How Bad Can they Be
Myself and everyone I know that has experienced Comcast would rather be without service than be with Comcast's horrible service. Comcast hasn't proven that they deserve my money.
Company should be ashamed
Whenever the Company decides it does not wish to receive calls for customer service, it simply shuts down the phones. Honestly, such a policy stinks, but for a company providing hone service it doubly stinks. How management can sleep at night is the 8th wonder of the world.
After 20 years
Well after 20 years of progressively giving up their soul for profit, they have finally driven me out. Comcast is to expensive given the available alternatives.
Crap service
I have been on the phone with them for hours trying to get business transferred to residential. 4 hours later i have been told business is closed and I must try again tomorrow. I have talked to business department 4 times and residential 5. How can a business with such crappy service still be in business?
cable box not working
I spent an hour on the phone with customer service try to get the cable box to work. After that hour I was told they would send a technician out. ya, 6 days from now! Dish is looking better.
Great Service
I called to get help on a cable box not working properly and the agent was very helpful and kind. Thank you for great customer service!
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