Receiving Helpdesk

grubhub support email

by Vergie Schumm Published 3 years ago Updated 2 years ago

How do I email Grubhub?

It's important to us that you experience a smooth transition, so if you have any questions or concerns, please email OrderUpSupport@grubhub.com.

How do I contact Grubhub support?

(877) 585-7878Grubhub / Customer service

Does Grubhub have an email?

The email address for GrubHub corporate customer care is corporatecare@grubhub.com. In addition, you can also call them at (844) 478-2249.

Does Grubhub have chat support?

Online ChatGrubhub / Customer service chat

How do I report a problem with Grubhub?

In the case of Grubhub, if you would like to file a complaint, dial the number (1)-877-585-1085, and explain the issue. Then, see if they can either refund your order or send a new driver to deliver the missing food (while likely waiving the Grubhub delivery fee).

How does a driver contact Grubhub?

You can contact Grubhub through the order itself in the Grubhub for Drivers app. Follow the below prompts to open a chat window: At the restaurant, tap There is a problem on the order details page and then click Order is not ready to activate chat.

How do I contact Grubhub corporate office?

Corporate Care can help you whether you have a question about placing an order, are having an issue with delivery, or need any general support with the platform. Contact them at (844) 478-2249 or corporatecare@seamless.com.

How do I get a refund from Grubhub?

To get to a Grubhub refund on your own, you need to cancel or report a problem with your order....The only way to request a Grubhub refund manually is by making a phone call to their customer support.Dial +1 (877) 585-1085.Explain your issue.Request a refund.Wait for Grubhub to send you an answer by email.

Can I request a specific Grubhub driver?

You Can't Select a Specific Driver on These Apps There is no way to select your driver on: DoorDash, Instacart, Postmates, Uber Eats, GrubHub or Lyft. Instead, automated algorithms match you with your driver based on proximity and other factors. There are no built-in tools to select an individual driver.

How do I change my email address on Grubhub?

On the Grubhub website, visit Your account and select "Address and phone" from the menu on the left. You can edit, add, or delete addresses from here. If you're using our app, select "Settings" and then "Addresses." You can edit or delete each address by swiping left.

How long do Grubhub refunds take?

5 business daysRefunds may take up to 5 business days to process, though some financial institutions can take longer. To get a sense of when you'll see your refund reflected in your account, check the date of the refund confirmation email we sent. This is the date we initiated the refund.

Is Grubhub a good service?

Grubhub has a consumer rating of 1.16 stars from 4,005 reviews indicating that most customers are generally dissatisfied with their purchases. Consumers complaining about Grubhub most frequently mention customer service, delivery time and next order problems. Grubhub ranks 148th among Food Delivery sites.

What is the phone number for GrubHub?

The restaurants' portal provides the following GrubHub phone number that restaurant owners can call to enroll their business in the food delivery platform: 877-805-5081. The corporate "Contact Us" page provides an account and order queries phone number : 844-478-2249.

What is the number to call GRUBhub?

However, GrubHub Tweets mention this driver care team number 866-834-3963 and a different customer care number for consumers, which is 877-585-1085.

How does grubhub work?

Afterwards GrubHub will tell a user the restaurants that deliver to local. It also will show pickup restaurants near and their options. Within GrubHub it is possible to search by cuisine, restaurant name as well as menu item. GrubHub will filter results accordingly. After finding what a person wants, he or she can place an order online or by phone, which is free of charge. GrubHub also gives its users access to reviews, special deals and coupons. 24/7 customer service team of the company works to track each order and to insure everyone gets food delivery.

What social media pages does Grubhub have?

GrubHub has various social media pages that you can reach out through, including Facebook, Twitter, and Instagram. Their representatives are highly engaged on the dedicated GrubHub customer support Twitter page.

How to contact Grubhub?

Restaurant owners can contact the Grubhub Restaurant Care team by dialing (877)-799-0790 or by emailing restaurants@grubhub.com. This dedicated team is available between 8 a.m. and 9 p.m. each day (no time zone specified). The phone number (877) 585-1085 may also help you reach the customer support you need.

What is the phone number for Grubhub?

We’ve narrowed it down to a few working phone numbers that you can call to get support today: (877) 585-7878: This is the official customer service phone number listed by the Better Business Bureau and Grubhub’s Facebook page. This should be your first choice for calling the company, no matter what time of day or day of the week it is.

What is the number to call GRUBhub?

The phone number (877) 585-1085 may also help you reach the customer support you need. If your issue is specifically related to Grubhub for Work corporate orders, you can also call (877) 564-4192 or email grubhubforwork@grubhub.com. 4.

Does Grubhub respond to complaints?

While many food delivery companies use social media for customer support to some capacity, Grubhub does not actively respond to problems or complaints on its public pages. Instead, you’ll need to use the company’s official support channels, as listed in this article, to reliably get help.

Does Grubhub have an email?

Grubhub Email. While Grubhub doesn’t have a public email that the average customer can contact customer support with, it does have an email for corporate clients to reach out to. If you’re experiencing an issue with Grubhub for Work, you can send an email straight to grubhubforwork@grubhub.com — no contact forms needed.

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