How do I complain to Grubhub?
In the case of Grubhub, if you would like to file a complaint, dial the number (1)-877-585-1085, and explain the issue. Then, see if they can either refund your order or send a new driver to deliver the missing food (while likely waiving the Grubhub delivery fee).
How do I contact Grubhub about a refund?
Requesting a Grubhub Refund by Phone Dial +1 (877) 585-1085. Explain your issue. Request a refund. Wait for Grubhub to send you an answer by email.
How do you chat with someone on Grubhub?
Anyone can start a conversation by navigating through the FAQ page. If you search for “GrubHub online chat” on Google, you should find a link to the live chat web page. If you have an existing order, you can start a conversation from your order information page as well.
Does Grubhub have good customer service?
Overview. Grubhub has a consumer rating of 1.16 stars from 3,998 reviews indicating that most customers are generally dissatisfied with their purchases. Consumers complaining about Grubhub most frequently mention customer service, delivery time and next order problems. Grubhub ranks 148th among Food Delivery sites.
Does GrubHub refund missing items?
If your GrubHub order is missing food, has an incorrect item, or you never received the order, GrubHub will refund the purchase within five business days.
How long does it take for GrubHub to refund money?
5 business daysRefunds may take up to 5 business days to process, though some financial institutions can take longer. To get a sense of when you'll see your refund reflected in your account, check the date of the refund confirmation email we sent. This is the date we initiated the refund.
Does Grubhub have live chat?
Online ChatGrubhub / Customer service chat
How do I email Grubhub?
It's important to us that you experience a smooth transition, so if you have any questions or concerns, please email [email protected].
How do I cancel a Grubhub order?
How to cancel a Grubhub orderOpen the Grubhub app and tap Orders in the toolbar at the bottom of the screen.Your current order should appear at the top of this page. ... Tap Help in the top-right corner, then select Cancel order from the list of options that appears.Give a reason for cancelling, then tap Chat With Us.More items...•
Which is better DoorDash or Grubhub?
Both services have a wide range of restaurant options, but there can be some differences in terms of availability. For example, DoorDash may be available in more areas than GrubHub. And while both services offer a variety of food options, DoorDash may have more restaurants to choose from.
What is cheaper DoorDash or Grubhub?
Grubhub is $5.99. Door Dash is at $5.17 for its delivery and service fees. However, Door Dash gives us a first-time user discount on delivery making it just 99 cents. The final charge, without the tip or discount is $16.79.
How do I report a rude Grubhub driver?
Any delivery partner who experiences sexual or other harassment may submit a complaint by placing a call to Grubhub's Customer Care Team at 1-877-585-1085, or via email to [email protected].
What is the phone number for GrubHub?
The restaurants' portal provides the following GrubHub phone number that restaurant owners can call to enroll their business in the food delivery platform: 877-805-5081. The corporate "Contact Us" page provides an account and order queries phone number : 844-478-2249.
What is the number to call GRUBhub?
However, GrubHub Tweets mention this driver care team number 866-834-3963 and a different customer care number for consumers, which is 877-585-1085.
How does grubhub work?
Afterwards GrubHub will tell a user the restaurants that deliver to local. It also will show pickup restaurants near and their options. Within GrubHub it is possible to search by cuisine, restaurant name as well as menu item. GrubHub will filter results accordingly. After finding what a person wants, he or she can place an order online or by phone, which is free of charge. GrubHub also gives its users access to reviews, special deals and coupons. 24/7 customer service team of the company works to track each order and to insure everyone gets food delivery.
What social media pages does Grubhub have?
GrubHub has various social media pages that you can reach out through, including Facebook, Twitter, and Instagram. Their representatives are highly engaged on the dedicated GrubHub customer support Twitter page.
Want to learn how to join Grubhub Marketplace?
We’d love to show you how a partnership with Grubhub will help you grow your business, reach more customers and generate additional revenue through takeout and delivery orders. Please fill out the form on this page to get started with Grubhub Marketplace.
Need Grubhub Marketplace support?
Sign in to your Grubhub Marketplace account to access the Help Center, where you can learn how to update your menu, adjust your hours and more.