Receiving Helpdesk

can i return something from sierra trading post to tj maxx

by Jackie Hickle Published 3 years ago Updated 2 years ago

The companies are owned by a parent company TJX in which Sierra's trading post was included in 2012 and in 2020 was rebranded as Sierra. The companies do not accept returns from stores of another company. So it is not possible for you to exchange or return the goods from the Sierra trading post to the TJ Maxx store.Sep 8, 2021

Full Answer

How do I return a gift to Sierra Trading Post?

Sierra Trading Post Attn: Returns 5025 Campstool Rd Cheyenne, WY 82007-1898 Returning a gift or have questions? Contact Customer Service: • Request an exchange by phone by calling toll-free 1.800.713.4534(Mon.-Fri. 7am-7pm.

What is the return policy at TJ Maxx?

TJ Maxx Return Policy allows its customers to return their product within 40 days from the date of purchase made online and 30 days from the date of the store purchased. What should you not buy at TJ Maxx?

Can you return items from TJX to Marshall’s?

While TJX owns Marshall’s, TJ-Maxx, Homegoods and Sierra Trading Post, and the stores sell similar merchandise, you can not make returns between store brands. Each store has it’s own sku system making cross returns physically impossible. (Marshall’s scanners will not scan TJ-Maxx tags and vice versa).

Can I return clearance items to Sierra trader?

I have returned clearance items, and even items since sold out, with no problems. The Sierra Trader return policy means that all we risk to try something is the return shipping cost. Can I return something from HomeGoods to TJ Maxx?

Can you return items that do not meet our return policy?

Any items returned that do not meet our return policy timeframe and conditions will be returned at customer’s expense and billed for any items exchanged using the Instant Store Credit.

Can you exchange instant store credit?

If you have used the sum of your Instant Store Credit and the returned items met our return policy timeframe and conditions, this is a successful exchange and nothing more will happen.

How long does it take to return a Sierra item?

The return item must be received by Sierra within 10 days or a charge will incur for any amount of the credit applied to a new order. Online exchange and replacement orders receive discounted $2.95 return shipping and $2.95 shipping on the next order using the Instant Store Credit.*

How long does it take to return merchandise to Sierra?

In the event of a store closure due to COVID-19, merchandise purchased in-store can be returned to the closed Sierra store within 30 days after the store reopens, or any other open Sierra store within 30 days of purchase. Our return policies are always subject to local, state and federal restrictions. All other terms of our standard Return Policy ...

How long does a Sierra credit last?

When you follow our online process, a credit will be instantly placed and stored on your Sierra account for 60 days. The credit can be used instantly to order an exchange or replacement item, even before the return merchandise has been received (must be received within 10 days).

Is return policy subject to local, state and federal restrictions?

Our return policies are always subject to local, state and federal restrictions.

Can you redeem a Sierra credit online?

Returns with a receipt received outside the returns timeframe may qualify for a merchandise credit. This credit is redeemable online or in store at any Sierra location.

How long does it take to return HomeGoods merchandise?

Also, what is HomeGoods return policy? If you're not satisfied with your purchase, return the merchandise accompanied by a register receipt within 30 days of purchase for an exchange or refund in the original form of tender. Returns with a receipt over 30 days, with a gift receipt or without a receipt will receive merchandise credit only.

Can you return TJ Maxx to Marshalls?

Certainly, you cannot return an item bought from TJ Maxx to Marshalls. TJ Maxx Return Policy allows its customers to return their product within 40 days from the date of purchase made online and 30 days from the date of the store purchased.

When will the real office come back?

The pandemic challenged businesses to adapt and do things differently. With the “real” office making a comeback in 2021, the physical space will evolve for greater convenience, sa(Continue reading)

Why is my barcode rejected at Marshall's?

The reason is that even though they’re in the same company, the barcode system is different with Marshall’s and TJ Maxx. So, when returning an item from Marshall’s at TJ Maxx, the barcode would be unrecognizable and therefore be rejected.

Does TJX do cross-returns?

While TJX owns Marshall’s, TJ-Maxx, Homegoods and Sierra Trading Post, and the stores sell similar merchandise, you can not make returns between store brands. Each store has it’s own sku system making cross returns physically impossible. (Marshall’s scanners will not scan TJ-Maxx tags and vice versa).

Can you return Marshalls to TJ Maxx?

As an employee of T.J Maxx, I can tell you that you can return Marshalls, TJ Maxx, and Homegoods products to the other counterpart. For example, you can return Marshalls clothes to a TJ Maxx with the receipt for cash back. Although in the case you do not have your receipt you get paid back in store credit.

Can you take Marshall's merchandise to TJ Maxx?

Per policy, no, but there were times we would take Marshall's merchandise at TJ Maxx just to make things easier for a customer. It made more work, as we had to make a new ticket with a TJ SKU, and it required a manager's approval in most cases.

Can I use a TJ Maxx gift card to purchase something?

No, you can' t. TJ Max x, Marshalls, HomeGoods and Sierra Trading Post (and I think Home Sense, too) are all under the same parent corporation or company, or something. You can use a TJ Maxx gift card to purchase something from HomeGoods or STP, but you have to return it to the store you purchased it from. It doesn't have to be the same location, but it does have to be the same store brand.

Can you return homegoods to Walmart?

It is the same reason why you would not be able to return items from Walmart to Sams Club, or vise versa. I remember trying to return a Homegoods merchandise to a Marshall’s I purchased from a Marshall’s and Homegoods store, they are not able to take the return. Tjmaxx, Marshall’s, Homegoods, and Sierra Trading Post (online Shopping) owned by same company. They may offer the similar merchandises, they do have different merchandise labels.

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