Receiving Helpdesk

xfinity x1 box

by Daren DuBuque Published 3 years ago Updated 1 year ago

How to hook up a Xfinity X1 cable box?

Set Up a New X1 TV Box. If a new TV Box is detected on your account, it will be displayed with NEW notation in the XFINITY TV screen. Tap anywhere in the area with NEW notation and it will take you to the TV Device screen. Tap on Set up to set up the TV Box.

What to know when updating your Xfinity X1 TV box?

X1 Activation Process Overview

  • X1 Activation Start-Up Screens. ...
  • Mandatory Firmware Download Screens. ...
  • Choose Language Preference. ...
  • Activation Process. ...
  • Additional Configuration. ...
  • Remote Control Setup and Pairing. ...
  • X1 Device Single Authentication. ...
  • Other Scenarios Using the Boot Up and Welcome Screens. ...

What is the red light on the Xfinity X1 cable box?

The solid red light on the cable box indicates two things. First, it indicates that the cable box has been turned off, and secondly, it indicates that the cable box is receiving power. When the cable box is manually turned off and the on/off button is physically pressed, the light on the cable box will turn solid red.

How to install Xfinity X1?

Xfinity X1 Installation Wiring. When it comes to installing your Internet service, you have one of two options — doing it yourself or hiring a professional. While some may. This video covers how to self-install your XFINITY TV with our easy to use self- installation kit. We'll guide you through unpacking the box.

What is an Xfinity X1 box?

X1 Wireless TV Boxes (XiOne,* Xi5 and Xi6) allow you to watch live TV through your in-home Xfinity network, without the need for a coaxial cable connection. Aside from the ability to watch TV over the in-home connection, X1 Wireless TV Boxes have the same functionality as other non-DVR X1 devices.

Do you need Xfinity X1 box?

No TV Box is required to watch Xfinity Instant TV. You can also watch using the Xfinity Stream app on your compatible smart TV, smartphone, tablet or Roku device. You can even go to the Xfinity Stream portal on your computer.

Does Xfinity X1 box cost more?

The Xfinity X1 isn't included in the pricing of your Xfinity TV plan. Your first set-top box is $7.50 per month, additional TV boxes are $7.50, and DVR service for the X1 is an extra $10-$20.

Is X1 TV Box Free?

Your first Xfinity Flex streaming TV Box is included with your Xfinity Internet service. Each additional TV Box is just $5 per month.

Do I need a cable box if I have a smart TV?

Does a smart TV need a cable box or broadband? If you want to continue receiving the same channels you have, then the answer is yes: You still need a cable or satellite box, because no other option will deliver the same channels and stations in the same way.

How much does X1 Xfinity cost?

Xfinity X1 Each box costs an additional $7.50 a month. But if you don't need or want the X1's special features, you won't save money by choosing a standard HD TV box. They're also $7.50 a month for each box.

Why did Xfinity send me a new cable box?

Why am I being asked to replace my equipment? Over time, Internet and TV equipment must be updated to keep up with the latest technology. If you rent equipment from Comcast, you can get an update - on us!

Is Netflix free with Xfinity now?

No, Netflix is not free with Xfinity. You can just purchase the right package from Xfinity that includes a subscription to Netflix. Does Xfinity pay for Netflix? It is the customer that pays for the Netflix subscription which comes added into your Comcast billing.

How can I lower my Comcast 2021 bill?

Keep reading to learn how to lower your Xfinity bill: Choose a TV package with fewer channels. Lower your internet speed. Stop going over your data cap....1-year minimum term contract required.Trim your TV channels. ... Reduce your internet speed. ... Limit your data usage. ... Ditch the rental equipment. ... Negotiate a lower cost.

How do I get Xfinity X1?

X1 is available to customers with Xfinity TV and Xfinity Internet service who have Digital Starter or Extra TV packages and Performance Internet service or above. Pricing is subject to change. Contact us for more information. Note: Digital Starter and Extra packages aren't available for sale in all markets.

Is Xfinity TV free with internet?

Our Flex 4K streaming TV box is free with Xfinity Internet. Plus thousands of awesome TV shows, movies, and documentaries.

Can you use your own cable box with Xfinity?

You need one main Xfinity box (like the DVR in the living room) on your wireless network, Then any satellite boxes for other tv's around the house can all be replaced with a Roku Express or Premium with the Xfinity Stream app available for download. You can then return those boxes to Comcast and save $10 a month/each.

Is Xfinity X1 any good?

The Xfinity X1 is a good DVR, but it doesn’t have as much storage or as many tuners as other providers’ DVRs. It’s also expensive at $24.95 a month...

What is the difference between Xfinity Flex and Xfinity X1?

Xfinity Flex is a free streaming device and service available to Xfinity internet-only customers. Flex gathers live and on-demand streaming apps (b...

Does Xfinity X1 cost more?

The Xfinity X1 DVR does have an additional monthly fee depending on the type of set-top box you choose at sign-up. Xfinity X1 TV box: $5.00/mo. Xfi...

What is the advantage of Xfinity X1?

Xfinity’s biggest advantage is centralizing your cable TV service, DVR recordings, and streaming TV apps in one spot.

What does X1 mean?

X1 is mainly a name for Xfinity’s cable box and DVR, which combines regular DVR functionality with integrated, internet-based streaming apps. But X...

How does the X1 platform work?

Xfinity’s X1 platform works like any other cable TV service, except for one key difference: it uses cloud DVR instead of a hard drive, so you’ll ne...

What is X1 DVR?

X1 DVR connects to the Comcast network to buffer live TV and access certain applications. As a result: The ability to pause and rewind live TV, recordings and Xfinity On Demand programs varies by TV Box. Please see the feature comparison chart for more information.

How many hours can a X1 DVR record?

Your X1 DVR can record approximately 150 total hours of HD programming on the hard drive, and 150 hours of Cloud DVR storage per X1 DVR. Access to certain applications also varies by TV Box.

How much is Xfinity X1?

It also includes Xfinity’s sweet XR15 voice remote. Xfinity X1 is Xfinity’s TV box and DVR, which you get with Xfinity cable TV service ($49.99–$89.49 a month). It includes an even larger library of on-demand titles and supports hundreds of free and paid apps.

What is Xfinity streaming?

Available on Android, Amazon, and iOS devices—and currently in beta for select LG and Samsung smart TVs—the Xfinity Stream app lets you watch live TV and Xfinity On Demand on your device. X1 customers can even download, stream, set, and manage X1 Cloud DVR recordings from this app.

What is Xfinity Flex?

Xfinity Flex is a free streaming device and service available to Xfinity internet-only customers. Flex gathers live and on-demand streaming apps (both free and paid), all in one place, along with thousands of on-demand movies and shows. It also includes Xfinity’s sweet XR15 voice remote. Xfinity X1 is Xfinity’s TV box and DVR, ...

How many shows can you record on Xfinity?

Recording TV. The Xfinity X1 DVR lets you pause, rewind, and fast-forward live TV, and you can record up to six shows at once. You can also order additional boxes for additional TVs in your home, and use any of them to schedule, watch, or delete recordings on the master X1 unit.

How many apps does the X1 have?

The X1 supports 100+ free apps and 90+ subscription apps to really round out your viewing experience. Fittingly, many of these are entertainment apps (film, music, and TV)—but there are also dozens of fitness, food, gaming, home and garden, kids, and travel applications.

What is the X1?

The X1’s guide and menu design obviously borrows from online streaming services. The system displays network logos, which makes finding channels easy, and the program you’re watching keeps playing in a small window while you search.

What is the voice remote for Xfinity?

Xfinity offers its voice remotes in two models: the XR11 and XR15. They’re a bit different in layout and style, but they do the same things. Here are a few of the key features:

How long does it take to return an X1 TV?

You'll need to return your old X1 TV Boxes within 30 days to avoid additional charges. Please note that only the RNG150 boxes will be accepted. Returning is free and easy. Choose your method:

Does the X1 have HDMI?

New X1 TV Boxes only support HD via HDMI. If you do not have an HDMI compatible TV please note that OTT apps on X1 will only playback in Standard Definition. High Definition is only compatible with HDMI connections.

Can I use a X1 as a secondary TV?

If your configuration has the X1 Wireless TV Box as a secondary X1 device in your home, in conjunction with a primary X1 TV Box , you must have a primary X1 TV Box plugged in and connected to a coaxial cable jack in your home . If your configuration includes the X1 Wireless TV Box as your primary X1 device, it can be the only TV Box plugged in ...

Can X1 be plugged into a coaxial cable?

If your configuration includes the X1 Wireless TV Box as your primary X1 device, it can be the only TV Box plugged in and connected to a coaxial cable jack in your home .

Does the X1 TV Box have Bluetooth?

Does the X1 Wireless TV Box support Bluetooth? Yes. The Wireless TV Box can be paired with a Bluetooth device, allowing you to stream audio to the device from the X1 Wireless TV Box. See Pair a Bluetooth Device for more information.

Does Xfinity X1 have UHD?

Yes, all X1 apps available on other X1 TV Boxes will be available with the Wireless TV Box. Does the X1 Wireless TV Box support 4K Ultra HD (UHD) resolution? While the Xi5 Wireless TV Box does not support 4K UHD resolution, the Xi6 model does. Learn more about watching 4K UHD on Xfinity.

Is a wireless TV box a wired box?

The Wireless TV Box acts as a wired box when utilizing standard TV Box features, such as Live Broadcast, Video on Demand, Pay Per View and Guide. Internet apps, such as Netflix, Pandora and YouTube, will continue to count toward your data usage.

Can I use a wireless TV box with Xfinity?

Yes, the Wireless TV Box can be placed anywhere it can maintain a wireless connection to your Wireless Gateway, like in a cabinet or behind a TV. (Though you should always ensure it remains well ventilated.) The Xfinity Voice Remote that comes with the Wireless TV Box does not require line-of-sight to the box.

Does a wireless TV box need line of sight?

Once activated, the Voice Remote that comes with the Wireless TV Box does not require line-of-sight to the box. Note: The distance from your Gateway, along with other factors in your home (e.g., metal ducts, brick walls, double-pane windows, etc.) will affect the video quality on your Wireless TV Box.

What is Xfinity X1?

What is Comcast’s Xfinity X1? Comcast calls Xfinity X1 an entertainment operating system, and it is. But in more practical terms, it’s the interface on your TV for finding everything you want to watch, hear, or play. Including live TV. The device is a set-top box with a built in DVR for recording your favorite live shows.

How many channels can Xfinity X1 record?

The Xfinity X1 has six tuners, which means it can record up to six channel simultaneously. When watching live TV, you can pause and go back up to 60 minutes. So if you’re 15 minutes late to watch a sports match with your family, you can ask them nicely to back it up so that you can catch the beginning.

How many titles does Xfinity have?

If you’re a real TV and entertainment junkie, it’s worth mentioning that Xfinity has more than 150,000 titles on-demand, and the majority of them are included with X1.

Does Comcast have DVR?

In some locations, Comcast offers DVR storage in the cloud, which opens up a ton of possibilities for how you can stream and download the content (more on that momentarily). The real selling point on the DVR side is that Comcast lets you save your recordings to the cloud. Cloud DVR also gives you the ability to stream or download recordings ...

Can I watch Xfinity Mobile without data?

And if you watch mobily over an Xfinity Wi-Fi hotspot, then you can watch or download without using your mobile data. One thing to note is that you can’t download or stream content if you’re traveling outside the U.S., so be sure to download content and save it to your device before you go.

Can I record TV shows on Xfinity X1?

As a DVR, the Xfinity X1 lets you record TV shows, even while you’re watching something else, and save the videos to the cloud. Later, you can stream or download the content onto whatever devices you want. Comcast.

Can I connect my Comcast security camera to my X1?

If you have a security system from Comcast (or another supported one), you can connect it to your X1 setup. Then you’ll be able to see feeds of security cameras around your home, for example, and otherwise manage the system.

How much does an Xfinity X1 cost?

But potential Xfinity customers have to jump through several hoops to get the X1. The device, which costs $7.50 per month, requires an Xfinity TV plan, so it’s not an option for cord-cutters. Only two X1 models (the ARRIS XG1v4 and ...

How much does a cable box cost on Xfinity?

At minimum, we recommend a high-definition cable TV box, which costs $14.95 per month. For an additional $10.00 per month, you can upgrade to a DVR.

What is Xfinity Flex?

Xfinity Flex is a free 4K streaming device that’s available to Xfinity internet subscribers, and it works like a Roku or Amazon Fire set-top box. On Xfinity Flex, you can watch streaming services like Hulu and Peacock Premium. Flex isn’t a full-fledged cable TV replacement, since it lacks an easy way to watch local channels or live sports.

Can Xfinity Pods be used with Xfinity?

If your xFi Gateway is struggling to provide reliable wireless internet throughout your house, xFi Pods will expand the Gateway’s wireless range using a mesh Wi-Fi system to eliminate download and upload speed issues. To use the Pods, you plug them into a wall power outlet and control them with the Xfinity mobile app.

Is Flex TV a cable TV?

Flex isn’t a full-fledged cable TV replacement , since it lacks an easy way to watch local channels or live sports. But for a free device, the Flex still offers a lot of value for Xfinity internet customers. Read our full Xfinity Flex review to learn more about the streaming TV device.

Do I need to pay for Xfinity internet?

Xfinity internet equipment. Xfinity’s internet hardware helps connect your home to its internet network. But depending on your home internet needs, you might not need to pay for all of Xfinity’s equipment. You’ll need home Wi-Fi equipment like a router and modem to get internet service, but you don’t have to use Xfinity’s gear.

Is Xfinity good for internet?

Xfinity’s internet equipment is powerful enough to support most home Wi-Fi setups if you want something you can set and forget. But if you’re willing to do your own tech support (or rope in a tech-savvy family member), buying your own internet hardware is a better deal versus renting it from Xfinity.

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