xfinity stuck on welcome screen

by Dr. Mark Metz PhD Published 3 years ago Updated 2 years ago

Xfinity Stuck on Welcome Screen : Easy Troubleshooting Tips

Try the Simplest Solution First. Sometimes, the simplest solution fixes the problem. You could have a loose connection.
The Cable Box. It could be your cable box isn’t working. The easiest fix is restarting it. There are different ways to...
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Full Answer

Why is my Xfinity set top box stuck on Welcome Bienvenido?

X1 box stuck on “Welcome. Bienvenido. Bienvenue.” No signal cable It seems to be a common issue with Xfinity Set top boxes. Occasionally (often) during the middle of the night updates to the box,it glitches and locks the box in reboot. It has happened here twice now in the last two months.

Why does my Xfinity box take so long to reboot?

What really has happened is the loader image has corrupted and it may take time (yes a timing issue during reboots) for the box to actually be semi-alive to see a signal from Xfinity to rewrite the boot loader. That's why you may have to cycle power repeatedly or just wait.

What do I do if my X1 or Xfinity Flex is frozen?

If your X1 or Xfinity Flex TV Box is frozen on the Welcome screen, check your connections and attempt to restart it. If you have a wireless TV box or Xfinity Flex device, you can also try restarting your modem/gateway and try connecting using the WPS buttons on the TV Box or Flex device.

Why is my X1 box stuck on Welcome Bienvenido?

X1 box stuck on “Welcome. Bienvenido. Bienvenue.” No signal cable | Xfinity Community Forum X1 box stuck on “Welcome. B... X1 box stuck on “Welcome. Bienvenido. Bienvenue.” No signal cable It seems to be a common issue with Xfinity Set top boxes.

Why is my Xfinity box stuck on the welcome screen?

How do I fix my Xfinity welcome screen?

To fix Xfinity stuck on the welcome screen, check if your connections are tight and right. Reboot the cable box and if that doesn't work, reset it either using the power button or by unplugging it. Restarting the gateway could also fix the issue. If you have a Flex device, connect it using the WPS button.

Why is my TV stuck on Welcome Bienvenido Bienvenue?

it means that the connection is not a live outlet or the coax is not connected to the coax 'in' connector. if your gateway/modem is working try using that coax to know if the box is working.

How do I unfreeze my Xfinity screen?

Press and hold the Power button located on the front of the TV Box for 10 seconds. The TV Box should automatically restart.

How long does it take for Xfinity box to reboot?

In most cases, your TV Box should reset in 15 minutes. In some cases, the program guide or other services may take 45 minutes before they are available.

Why is my Xfinity box not connecting?

Make sure you've tightened all cable connections from the wall to your device, turned on your TV and TV Box, checked your remote batteries and that your TV is set to the right input. If none of these worked, tap Continue. We'll scan your device for potential issues. Choose a System Refresh or Restart a Single TV Box.

Why is my LG TV stuck on the welcome screen?

If the LG logo is still appearing on your LG TV, perform a force reboot TV and your problem will go away. To do this, you simply need to unplug it from the main switch. Now, hold the Power button for nearly 10 seconds. Release it and now turn on the TV.

How do I reboot my cable box?

0:080:35Device if you're having signal or guide problems a simple reboot could fix them first disconnect theMoreDevice if you're having signal or guide problems a simple reboot could fix them first disconnect the power by either unplugging the power cord from the wall outlet or from the back of the device.

How do I factory reset my x1 box?

Factory Reset Your Xfinity Cable BoxOpen the Xfinity My Account App installed on your smart device.Under the Overview Menu, you will find the TV option.Select the device you need to troubleshoot.Select Troubleshoot and then tap on Continue.Now, select System Refresh to reset Xfinity Cable Box.

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1 x Application (96.38%)	392.36ms
1 x Booting (3.52%)	14.34ms