Give this a try:
- Make sure WiFi is On in your device settings.
- Make sure your device is connected to your in-home Xfinity network and not the Xfinity WiFi network or another wireless...
- Restart your device, open the Xfinity Stream app and see if the app recognizes that you're now connected to your in-home...
- Still having trouble? Contact us, and we'll get things working...
Why is Xfinity streaming not working?
Xfinity Stream App and Portal Troubleshooting
- I forgot my Xfinity ID or password. ...
- I was watching a program at home but couldn't watch it on the Xfinity Stream app. ...
- The Xfinity Stream app says I'm not at home, but I'm at my house. ...
- Cloud-based DVR recording won't play or suddenly stops. ...
- It takes a long time to download DVR recordings and On Demand programs. ...
How to fix Xfinity stream not working issue?
Xfinity Instant TV Troubleshooting
- Xfinity Instant TV
- Access to the Xfinity Stream portal ( www.xfinity.com/stream)
- Access to the Xfinity Stream app
How to fix and avoid Comcast Xfinity streaming problems?
Troubleshoot Connectivity Affecting Individual Devices
- Log in to xFi via the mobile app or website.
- Select the Connect tab.
- Select the specific device having issues.
- Scroll down and select Troubleshoot Device.
- Follow the prompts to determine what the problem may be and how to fix it.
Why is my Xfinity WiFi not working?
- Restart your modem.
- Check the power and connections of your devices.
- Make sure your account is up to date.
- Move closer to your router.
- Check for Comcast outages.
How do I reset my Xfinity streaming app?
Android: Open the Settings, tap Apps, then tap the Running tab. Find Xfinity TV and tap Force stop....Xfinity Stream PortalClear the cache in your web browser settings. ... Close your browser and wait two minutes.More items...
Why is Xfinity Stream not working on my smart TV?
Delete the Xfinity Stream App and Reinstall it Then reinstall it after some time. If you're using an Xfinity box user and your Xfinity remote is not working, try programming and resetting the remote.
How do I get my Xfinity Stream to work?
Open the Xfinity Stream app on your mobile device and tap Get Started. The first time you open the mobile app on a specific device, you'll need to register the device on your account. Enter your Xfinity ID and password, then tap Continue. You only need to register this device once.
Why is the Xfinity Stream app unavailable?
Causes of some of the most common problems on Xfinity Some of the reasons you have problems with the service include: The app is out-of-date. Your device does not have an active network. You have a corrupted program.
Why is Xfinity Stream not working on Samsung TV?
Unplug TV for about 10 minutes. Uninstall/Reinstall the app, but this requires you to re-authorize via the Xfinity.com/authorize. Within the Samsung Apps settings, choose reinstall for Xfinity - This works to restore functionality, but if you exit or change to another app and come back, you will have to repeat.
How do I use Xfinity Stream on my smart TV?
Press the Smart Hub button on your Smart Control remote to go to the Samsung Home screen. Scroll to and select Apps. Select the Magnifying Glass icon. Enter Xfinity Stream using the on-screen keyboard and select Done.
Why is my Xfinity Stream not working on my Roku?
If Xfinity stream is not working on Roku, use an HDMI cable, and check the Roku remote batteries. Also, try restarting Roku. If nothing works, contact customer service.
Can I use Xfinity Stream if I only have internet?
Xfinity Stream is free to users who already have Xfinity internet and TV service. But if you have only Xfinity internet, you can watch selected channels and on-demand content for free.
Does Xfinity Stream only work at home?
Over 250+ channels can be live streamed when you're not home using the Xfinity Stream app and portal. You can also watch on the Xfinity Stream Beta app for Amazon Fire TV devices, as well as cast it to supported Chromecast devices.
How do I clear the cache on my Xfinity Stream app?
Clearing Locally Stored Data From Your TV Box Use the up or down arrow buttons to get to Privacy and press OK. Go to Locally stored data and press OK. You'll see a confirmation window. Press OK to clear locally stored data.
How to force stop Xfinity TV?
Android: Open the Settings, tap Apps, then tap the Running tab. Find Xfinity TV and tap Force stop. Not all Android devices function the same way. If you're having trouble force-quitting the app on an Android device, try turning the device off and then back on again. Wait two minutes and re-open the app.
What to do when Xfinity says you are away?
There are a few things you can do when the app says you are away from your in-home Xfinity network, but you are in your house. Give this a try: Make sure WiFi is On in your device settings. Make sure your device is connected to your in-home Xfinity network and not the Xfinity WiFi network or another wireless network by accident. ...
How to fix Xfinity streaming?
If it’s not the streaming problems, check if there are any Xfinity Internet outages in your area. Below is a list of things you should definitely try to troubleshoot: 1 Reboot your router and the device you’re streaming from (computer, tablet, phone, etc.). Sometimes that’s all you need to do. 2 Move closer to the wireless router. Actually, use a wired connection, if available. 3 Close any background programs that might be using bandwidth. These include backup programs, social networks, collaboration tools, etc. 4 Check to see if there are any other devices on your home network using bandwidth. Maybe your kids are streaming something themselves. Or playing games online. 5 Try disabling hardware acceleration in your browser / streaming app’s settings. Certain combinations of devices and streaming platforms may not work well together. 6 Do you have a second Internet connection available (e.g. public WiFi, mobile data, backup connection)? Just use that extra connection along with your home Internet simultaneously for faster, more stable Internet. All you need is a channel bonding service like Speedify.
Why is Comcast streaming so bad?
That’s because as more people work from home, they consume the same bandwidth they previously were using for work as well. When it comes to Comcast streaming problems, the most common symptom is buffering. And, of course, getting a very poor video quality.
Is Comcast the leader in the internet industry?
According to the latest market data, Comcast is the leader of the cable industry for home Internet. When talking about user reviews, there have been a lot of negative one for Xfinity (and for all providers for that matter) since the coronavirus pandemic.
How to force stop Xfinity TV?
Android: Open the Settings, tap Apps, then tap the Running tab. Find XFINITY TV and tap Force stop. Not all Android devices function the same way. If you're having trouble force-quitting the app on an Android device, try turning the device off and then back on again. Wait two minutes. Open the app.
What to do when Xfinity says you are away from home?
Give this a try: Make sure WiFi is on in your device settings. Make sure your device is connected to your Xfinity home network and not the Xfinity WiFi network or another wireless network by accident.