Receiving Helpdesk

xfinity stream app not working on iphone

by Prof. Lambert Gutkowski II Published 3 years ago Updated 2 years ago

Give this a try:

  • Make sure WiFi is On in your device settings.
  • Make sure your device is connected to your in-home Xfinity network and not the Xfinity WiFi network or another wireless...
  • Restart your device, open the Xfinity Stream app and see if the app recognizes that you're now connected to your in-home...
  • Still having trouble? Contact us, and we'll get things working...

More ...

Make sure WiFi is On in your device settings. Make sure your device is connected to your in-home Xfinity network and not the Xfinity WiFi network or another wireless network by accident. Restart your device, open the Xfinity Stream app and see if the app recognizes that you're now connected to your in-home network.

Full Answer

Why is Xfinity streaming not working?

Xfinity Stream App and Portal Troubleshooting

  • I forgot my Xfinity ID or password. ...
  • I was watching a program at home but couldn't watch it on the Xfinity Stream app. ...
  • The Xfinity Stream app says I'm not at home, but I'm at my house. ...
  • Cloud-based DVR recording won't play or suddenly stops. ...
  • It takes a long time to download DVR recordings and On Demand programs. ...

More items...

How to fix Xfinity stream not working issue?

Xfinity Instant TV Troubleshooting

  • Xfinity Instant TV
  • Access to the Xfinity Stream portal ( www.xfinity.com/stream)
  • Access to the Xfinity Stream app

Why is Xfinity not connecting?

Troubleshoot Internet through the Xfinity My Account app

  • Open the Xfinity My Account app (available for Apple & Android ).
  • Scroll down and select the Internet tile.
  • Select your modem, and then press Restart this device. This can take up to seven minutes. Your home Internet will be offline during this process.

How to fix and avoid Comcast Xfinity streaming problems?

Troubleshoot Connectivity Affecting Individual Devices

  • Log in to xFi via the mobile app or website.
  • Select the Connect tab.
  • Select the specific device having issues.
  • Scroll down and select Troubleshoot Device.
  • Follow the prompts to determine what the problem may be and how to fix it.

Why is Xfinity streaming not working?

If Xfinity Stream is not Working on Chrome, clearing the browser's cache and enabling Flash extension on Chrome does the trick. If Xfinity Stream is still not working, restart your computer and try using ethernet cables to connect your device to the internet.

Does Xfinity Stream work on iPhone?

The Xfinity Stream portal can be accessed on PCs, Macs and Chrome OS devices. The Xfinity Stream mobile app is available for iOS devices through the Apple App Store, for Android devices through Google Play and for Kindle Fire tablets from the Amazon Appstore. It is also available for select connected TV devices.

Why is Xfinity Mobile app not working?

Close and try re-opening the app. Log out and log in to the app. Turn the device on and off. Reinstall the app with the latest version.

Why is the Xfinity Stream app unavailable?

Causes of some of the most common problems on Xfinity Some of the reasons you have problems with the service include: The app is out-of-date. Your device does not have an active network. You have a corrupted program.

How can I watch TV from my iPhone?

On Apple TV or a smart TV, you can show whatever appears on your iPhone.Open Control Center on your iPhone.Tap. , then choose your Apple TV or an AirPlay 2-enabled smart TV as the playback destination. If an AirPlay passcode appears on the TV screen, enter the passcode on your iPhone.

How can I watch live TV on my iPhone?

Download the Pluto TV app for your iPhone or iPad, and you can watch live TV on iOS — including Pluto TV's original channels and even some familiar news stations. ESPN isn't on board, but Pluto TV has some nice content, and it allows you to channel surf on your iOS device.

Why can't I log into the Xfinity app?

You are not signed in with the correct username/password combination, or the username is connected to a disconnected account. The order has not finalized on the back-end, either because the start date does not match or additional information is needed. There was a communication error on the app itself.

Why does my Xfinity app keep freezing?

Sub-par bandwidth is one of the main reasons for a freezing Xfinity Stream app. Thus, it is best to disconnect any idle devices connected to the internet. Moreover, do not forget to shut down all the applications running in the background.

Why is Xfinity Stream beta not working?

Delete the Xfinity Stream App and Reinstall it In case the stream works fine on your phone but the Samsung TV Stream App is still having issues, you can use the TV's remote to navigate and uninstall the Xfinity Stream Beta App. Then reinstall it after some time.

How do I clear the cache on my Xfinity Stream app?

Clearing Locally Stored Data From Your TV Box Use the up or down arrow buttons to get to Privacy and press OK. Go to Locally stored data and press OK. You'll see a confirmation window. Press OK to clear locally stored data.

How do I clear my cache on Xfinity?

at the top-right corner of the screen, then click Settings. Click on Privacy, search, and services from the list of options on the left-hand side under Settings. Scroll down to Clear browsing data and click Choose what to clear.

How do I use Xfinity TV Stream app?

Samsung:Make sure your Samsung Smart TV is connected to the internet.Press the Smart Hub button on your Smart Control remote to go to the Samsung Home screen.Scroll to and select Apps.Select the Magnifying Glass icon.Enter Xfinity Stream using the on-screen keyboard and select Done.More items...

Please bury my drop

There has been a Comcast orange cable running through my yard for months. This weekend my 70 yr old mother tripped on it. I called 800-comcast & was told because the cable isn’t for my account I can’t request they bury it. Please come bury the cable or let me know where to send the medical bills.

How I got Comcast to fully disable the WiFi radios on my modem in bridge mode

Last month I posted about my findings where my modem (and every modem) was broadcasting 3 WiFi SSIDs where 3 were broadcasting on 2.4GHz and 2 were broadcasting on 5GHz, even though it was in bridge mode. Here's how I got Comcast to disable the WiFi radios completely.

Internet dropping

Hi, for the past 2 weeks my internet has been cutting off everyday about 4 times a day. I am extremely frustrated as I pay for the top speeds and even have xfi pods. I have been trying to reach out to xfinity over the phone and can never get in touch with anyone. I’ve done all the restarting and resetting options. Anyone have any ideas?

Xfinity Apps Gone?

Did Xfinity remove a bunch of “internet” apps? Up until about an hour ago I could access Amazon Prime, Netflix and HBO Max on my television via the apps section on Xfinity.

ADVICE: Keep Screenshots of Support Chats

New Xfinity customer here. I was assured in an Xfinity support chat that I would not be charged a service fee for a technician visit, since they made the mistake in the first place. A month later, that $100 service charge showed up on my bill.

Resetting the Gateway somehow fixes cable issues

So for whatever reason the small x1 cable boxes we have seem to spontaneously stop working every 1 or 2 nights. All the channels give an error when trying to change it, though the one it is currently on still works. Somehow the solution to this problem is resetting the x1 gateway.

1200Mbps upgrade, not receiving 1200Mbps

Two weeks ago I made the upgrade to the 1200Mbps internet package, followed by the purchase of a brand new Arris SB8200. Since then I've not received anywhere remotely close to the package I've upgraded to.

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