Receiving Helpdesk

xfinity stream app not working on android phone

by Mrs. Chanelle Lubowitz DDS Published 3 years ago Updated 3 years ago

Give this a try:

  • Make sure WiFi is On in your device settings.
  • Make sure your device is connected to your in-home Xfinity network and not the Xfinity WiFi network or another wireless...
  • Restart your device, open the Xfinity Stream app and see if the app recognizes that you're now connected to your in-home...
  • Still having trouble? Contact us, and we'll get things working...

Make sure WiFi is On in your device settings. Make sure your device is connected to your in-home Xfinity network and not the Xfinity WiFi network or another wireless network by accident. Restart your device, open the Xfinity Stream app and see if the app recognizes that you're now connected to your in-home network.

Full Answer

Why is Xfinity streaming not working?

Xfinity Stream App and Portal Troubleshooting

  • I forgot my Xfinity ID or password. ...
  • I was watching a program at home but couldn't watch it on the Xfinity Stream app. ...
  • The Xfinity Stream app says I'm not at home, but I'm at my house. ...
  • Cloud-based DVR recording won't play or suddenly stops. ...
  • It takes a long time to download DVR recordings and On Demand programs. ...

More items...

How to fix Xfinity stream not working issue?

Xfinity Instant TV Troubleshooting

  • Xfinity Instant TV
  • Access to the Xfinity Stream portal ( www.xfinity.com/stream)
  • Access to the Xfinity Stream app

Why is Xfinity not connecting?

Troubleshoot Internet through the Xfinity My Account app

  • Open the Xfinity My Account app (available for Apple & Android ).
  • Scroll down and select the Internet tile.
  • Select your modem, and then press Restart this device. This can take up to seven minutes. Your home Internet will be offline during this process.

How to fix and avoid Comcast Xfinity streaming problems?

Troubleshoot Connectivity Affecting Individual Devices

  • Log in to xFi via the mobile app or website.
  • Select the Connect tab.
  • Select the specific device having issues.
  • Scroll down and select Troubleshoot Device.
  • Follow the prompts to determine what the problem may be and how to fix it.

Does Xfinity Stream work on Android?

The latest Xfinity streaming app works fine on Android TV — here's how to sideload it.

Why is Xfinity Stream not loading?

If Xfinity Stream is not Working on Chrome, clearing the browser's cache and enabling Flash extension on Chrome does the trick. If Xfinity Stream is still not working, restart your computer and try using ethernet cables to connect your device to the internet.

What happened to the Xfinity app?

As we continue to evaluate our product offerings and streamline how you manage services with us, we retired the Xfinity Connect app and Voice2Go features on April 20, 2021.

Why is the Xfinity Stream app unavailable?

Causes of some of the most common problems on Xfinity Some of the reasons you have problems with the service include: The app is out-of-date. Your device does not have an active network. You have a corrupted program.

How do I clear the cache on my Xfinity Stream app?

Clearing Locally Stored Data From Your TV Box Use the up or down arrow buttons to get to Privacy and press OK. Go to Locally stored data and press OK. You'll see a confirmation window. Press OK to clear locally stored data.

Why is my Xfinity mobile not working?

Check these things first Make sure that your phone is not in airplane mode. Update your OS so your phone is running on the latest software. Confirm that your phone is showing 4G LTE or 3G on the top of your screen. Try another WiFi network.

What is the correct Xfinity app?

The Xfinity Mobile app is for everything Xfinity Mobile. It's used for things like setting up data notifications, viewing your account statements, managing account settings, and contacting Xfinity Mobile Specialists.

Why can't I log into the Xfinity app?

You are not signed in with the correct username/password combination, or the username is connected to a disconnected account. The order has not finalized on the back-end, either because the start date does not match or additional information is needed. There was a communication error on the app itself.

Can I watch Xfinity on my phone?

If you subscribe to Xfinity TV, you can live stream your entire channel lineup and Xfinity On Demand library on mobile devices or computers through the Xfinity Stream app and Xfinity Stream portal while connected to your in-home Xfinity network. You can also watch on select connected TV devices.

How do I use Xfinity TV Stream app?

Samsung:Make sure your Samsung Smart TV is connected to the internet.Press the Smart Hub button on your Smart Control remote to go to the Samsung Home screen.Scroll to and select Apps.Select the Magnifying Glass icon.Enter Xfinity Stream using the on-screen keyboard and select Done.More items...

How does the Xfinity Stream app work?

The app, which can be downloaded by Xfinity TV customers without charge, will allow users to watch their entire TV line-up on phones, tablets and laptops in the home, and when they're on-the-go, to tune-in to more than 200 live channels, access and program their DVR and watch 40,000 on demand titles.

Why is Xfinity Stream beta not working?

Delete the Xfinity Stream App and Reinstall it In case the stream works fine on your phone but the Samsung TV Stream App is still having issues, you can use the TV's remote to navigate and uninstall the Xfinity Stream Beta App. Then reinstall it after some time.

How to force stop Xfinity TV?

Android: Open the Settings, tap Apps, then tap the Running tab. Find Xfinity TV and tap Force stop. Not all Android devices function the same way. If you're having trouble force-quitting the app on an Android device, try turning the device off and then back on again. Wait two minutes and re-open the app.

What to do when Xfinity says you are away?

There are a few things you can do when the app says you are away from your in-home Xfinity network, but you are in your house. Give this a try: Make sure WiFi is On in your device settings. Make sure your device is connected to your in-home Xfinity network and not the Xfinity WiFi network or another wireless network by accident. ...

How to install Xfinity stream app?

Tap Install from the Xfinity Stream app page to download and install the app to the device.

Does Xfinity stream work on Kindle?

The Xfinity Stream app is only compatible with select Kindle Fire devices. Note: Minimum system requirements apply. Visit the Xfinity Stream page on the Google Play and Amazon Appstore websites for the latest information. See also: Xfinity Stream App for Apple devices. Use the Xfinity Stream App for the first time.

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