Receiving Helpdesk

xfinity my account app not working

by Prof. Hoyt Koch II Published 3 years ago Updated 2 years ago

On your smartphone, open the Xfinity My Account App Locate the “TV Option” on the main screen Select your Xfinity cable box Select “Troubleshoot” Choose “System Refresh” Once you confirm the System Refresh option, your smartphone app will remotely factory reset your Xfinity cable box and return it to its original settings by completely wiping it.

Close and try re-opening the app. Log out and log in to the app. Turn the device on and off. Reinstall the app with the latest version.

Full Answer

Why is my Xfinity WiFi not working?

  • Restart your modem.
  • Check the power and connections of your devices.
  • Make sure your account is up to date.
  • Move closer to your router.
  • Check for Comcast outages.

Why is Xfinity website not working?

  • Visit www.linksys.com.
  • Download the latest firmware.
  • Log in the router and click Administration.
  • Click Firmware upgrade.
  • Browse to the downloaded file.

Can not activate my account?

Activation helps verify that your copy of Windows is genuine and hasn’t been used on more devices than the Microsoft Software License Terms allow. When you get a message that says Windows can't be activated, there are several possible reasons why. Select any of the following topics to see some typical reasons for activation difficulty, along ...

Can not connect to my account?

On the Tools menu, select Accounts. In the left pane of the Accounts dialog box, select the account. Click Advanced, and then click the Server tab. Under Microsoft Exchange and Directory service, select the Use SSL to connect check boxes.

How to force stop Xfinity TV?

What to do when Xfinity says you are away?

About this website

Why can't I log into my Xfinity app?

You are not signed in with the correct username/password combination, or the username is connected to a disconnected account. The order has not finalized on the back-end, either because the start date does not match or additional information is needed. There was a communication error on the app itself.

Why is my Xfinity xFi app not working?

If you are experiencing home WiFi connectivity issues, you can restart your Gateway from the Overview tab of the Xfinity app, xFi website and Xfinity app on X1. In the Xfinity app, scroll down to Connection Trouble and select Restart Gateway. On the xFi website, scroll down to Troubleshooting and select Restart.

Is Xfinity my account down?

Login.xfinity.com is UP and reachable by us.

What happened to my Xfinity app?

As we continue to evaluate our product offerings and streamline how you manage services with us, we retired the Xfinity Connect app and Voice2Go features on April 20, 2021.

Is the Xfinity xFi app free?

To get started, customers simply need to visit www.xfinity.com/myxfi or download the xFi app (for iOS and Android). xFi is now available to the 10 million Xfinity Internet customers with a compatible Xfinity WiFi device - the xFi Wireless Gateway or the xFi Advanced Gateway - and comes at no extra cost.

How do I reset my xFi?

Restarting Your Xfinity xFi GatewayOn the xFi website, scroll down to Troubleshooting and select Restart.In the Xfinity app, scroll down to Connection Trouble and select Restart Gateway.

Which is the Xfinity app?

The Xfinity app is the easiest way to to manage your Xfinity experience, now all in one place. Get online in minutes with seamless service activation and 24/7 real-time support anytime you need it.

Is Xfinity customer service 24 hours?

Get 24/7 help with any questions you have.

How do I call Xfinity?

If the problem does not clear up, please feel free to chat with us at www.xfinity.com/support/contact-us or call us at 1-800-XFINITY, and a customer service representative will attempt to address that issue. We will try to resolve any complaints you have concerning the quality of our signals promptly and efficiently.

How do I get the Xfinity My Account app?

You can download the Xfinity My Account app for free from the App Store or Google Play.

How can I access my Xfinity account?

Sign In to the Xfinity My Account App and Access App OptionsTo open the Xfinity My Account app, you'll need to enter your Xfinity ID (which is your email address, mobile phone number or username) and tap Let's go. Then, enter your password and tap Sign In.After signing in, your home screen will be displayed.

Do I need the Xfinity app?

The Xfinity Mobile app is for everything Xfinity Mobile. It's used for things like setting up data notifications, viewing your account statements, managing account settings, and contacting Xfinity Mobile Specialists.

Xfinity Stream not loading: Issues with Xfinity Stream

Xfinity Stream does not load or only very slowly despite internet connection? Then find out here what you can do if Xfinity Stream cannot be loaded. It can be quite annoying when an app from the App Store cannot be loaded and thus updated.

Error TVAPP-00100 - why Xfinity stream not working and how to ... - YouTube

If you are facing with error code TVAPP-00100 while trying to open Xfinity stream and clearing the cache didn't help you, watch my video to find out what's t...

Xfinity Internet and WiFi Connection Troubleshooting

If you're having Xfinity Internet connection problems, troubleshoot with these step-by-step solutions.

Comcast Xfinity Outage: Current Problems and Outages • Is The Service ...

Updated 4 minutes ago: Comcast is an American telecommunications company that offers cable television, internet, telephone and wireless services to consumer under the Xfinity brand. These offerings are usually available in triple play packages. Comcast Xfinity is the largest cable TV company and largest home Internet service provider in the United States.

Download the App

First, download the Xfinity My Account app for Apple or Android, and sign in using your Xfinity ID and password.

Common Problems and Solutions

Tap Common problems & solutions from either the screen above or the screen that shows your modem to see helpful frequently asked questions (FAQs).

Need More Help?

If your Internet still isn’t working after trying to fix it through the app, you can ask for a call back from us (to avoid being on hold) or tweet @XfinitySupport on Twitter. You can also try our main Internet troubleshooting article to find more fixes for common issues within My Account and the Xfinity xFi website.

How to force stop Xfinity TV?

Android: Open the Settings, tap Apps, then tap the Running tab. Find Xfinity TV and tap Force stop. Not all Android devices function the same way. If you're having trouble force-quitting the app on an Android device, try turning the device off and then back on again. Wait two minutes and re-open the app.

What to do when Xfinity says you are away?

There are a few things you can do when the app says you are away from your in-home Xfinity network, but you are in your house. Give this a try: Make sure WiFi is On in your device settings. Make sure your device is connected to your in-home Xfinity network and not the Xfinity WiFi network or another wireless network by accident. ...

How to force stop Xfinity TV?

Android: Open the Settings, tap Apps, then tap the Running tab. Find Xfinity TV and tap Force stop. Not all Android devices function the same way. If you're having trouble force-quitting the app on an Android device, try turning the device off and then back on again. Wait two minutes and re-open the app.

What to do when Xfinity says you are away?

There are a few things you can do when the app says you are away from your in-home Xfinity network, but you are in your house. Give this a try: Make sure WiFi is On in your device settings. Make sure your device is connected to your in-home Xfinity network and not the Xfinity WiFi network or another wireless network by accident. ...

Download The App

Restart Your Device

  • Restarting your modem can fix a lot of common problems. 1. When you open the app, tap Internet on the Overview screen. 2. Choose the device that has technical issues. 3. Tap Restart this device if you’re on an Apple device. If you’re on an Android device, tap the Troubleshoot option instead. 4. It’ll take five to seven minutes to scan your system, restart your modem and check its performan…
See more on xfinity.com

Common Problems and Solutions

  • Tap Common problems & solutions from either the screen above or the screen that shows your modem to see helpful frequently asked questions (FAQs).
See more on xfinity.com

Need More Help?

  • If your Internet still isn’t working after trying to fix it through the app, you can ask for a call back from us (to avoid being on hold) or tweet @XfinitySupport on Twitter. You can also try our main Internet troubleshooting articleto find more fixes for common issues within My Account and the Xfinity xFi website.
See more on xfinity.com

Issues with Xfinity TV and/or Voice?

  • You can try to fix your other Xfinity services (like TV or Voice) through the Xfinity My Account app, too!
See more on xfinity.com

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        • 23. /vendor/laravel/framework/src/Illuminate/Filesystem/Filesystem.php:108
        • 24. /vendor/laravel/framework/src/Illuminate/View/Engines/PhpEngine.php:58
        • 25. /vendor/livewire/livewire/src/ComponentConcerns/RendersLivewireComponents.php:69
        • 26. /vendor/laravel/framework/src/Illuminate/View/Engines/CompilerEngine.php:61
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      Outl1ne\MenuBuilder\Models\MenuItem
      1
      Outl1ne\MenuBuilder\Models\Menu
      1
      App\Models\JsonPostContent
      1
      App\Models\Post
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