What phone number is 800 934 6489?
Welcome to the Comcast Carrier Services Website If you are a Comcast customer who would like to report an issue or you have a question about our new or existing services, please call Comcast at 1-800-Xfinity (800-934-6489).
Does Xfinity have 24 customer service?
Chat with Xfinity Get 24/7 help with any questions you have.
How do I contact Comcast by phone?
Xfinity Support Has Answers or Call 1-800-xfinity for Assistance.
How do I get a live agent at Comcast?
Where Can I Access the Xfinity Assistant?On the Support and Contact Us pages on xfinity.com, click Chat with Xfinity.Apps: In the My Account app or Xfinity app, click the chat bubble icon on the upper right-hand corner.From the More tab in the Xfinity Home app, click Chat with an Agent.
Is Comcast and Xfinity the same?
Comcast, the biggest cable provider in the United States, is changing its name. According to the company's blog, Xfinity will now replace Comcast as the company's new product name in an attempt to show customers that it's not the “same old company,” but rather an innovator.
How do I complain to Xfinity?
Comcast complaints contactsVisit Customer Care.Call Customer Care on 1 (800) 934-6489.Email Customer Care on We_can_help@cable.comcast.com.Tweet Comcast Customer Care.Tweet Comcast.Watch Comcast.
How do I reset my Xfinity router?
To manually restart your Xfinity router, do the following:Locate the “Reset” button found either at the front or back of the router.Hold down the button for at least five seconds.Once you release the button, your router is reset and will restart.
How do I reset my Comcast modem router?
Log in to your account at xfinity.com/myaccount using your Xfinity ID and password. Scroll down and select Manage Internet. Select Restart Modem to begin troubleshooting. Select Start Troubleshooting to begin your modem restart.
How do I setup my Xfinity Wifi router?
0:032:06Setting Up Your Xfinity Prepaid Internet Service Using the Self ...YouTubeStart of suggested clipEnd of suggested clipMake sure it's finger tight. Now plug the power cord in here. And the other end into an electricalMoreMake sure it's finger tight. Now plug the power cord in here. And the other end into an electrical outlet these lights may blink for up to 5 minutes.
How do I speak to a human at Xfinity?
Please call us at 1-800-XFINITY to talk to one of our customer service representatives for further information.
How do I talk to someone at Comcast Reddit?
Here's how to get a live human to speak to: Call the customer service phone number. Allow the bot to recognize your account and ask you what you need. Spam say “AGENT” to it, after maybe 5-10 times it will finally ask if you want to text with a live chat agent.
What company owns Xfinity?
ComcastXfinity / Parent organizationComcast Corporation is an American multinational telecommunications conglomerate headquartered in Philadelphia, Pennsylvania. Wikipedia
What is the phone number for Xfinity?
Xfinity help center also provides a separate phone number for individuals with disabilities. If this is your case, the phone number you should use is: (855) 270-0379. After you dial the phone number, the company’s voicemail system will provide you with the following step-by-step instructions:
How to contact Xfinity by phone?
Depending on whether you are a new or existing customer, and the type of service you are subscribed to, you can contact Xfinity by dialing the toll-free number: (800) 934-6489.
How to use phone number to look up account?
To use your phone number to look up your account, press 1. To use your order number to look up your account, press 2. If you are a new customer, press 3. In order to continue to an agent I'll need to know why you are calling. For technical support, press 1.
Is Comcast a parent company of Xfinity?
Please note the Comcast Corporation is the Parent company to Xfinity, and some other brands. Therefore, when dealing with Xfinity support, you may notice that their contact addresses have Comcast as a mention. However, two brands run independently.
Does Xfinity have email?
Xfinity customer service also provides an email address that customers can use to direct their queries. If you’ve faced an issue that you’d like to report to the company representatives, you may write a message and send it by email.
What is the phone number for Xfinity?
Call (800) 934-6489 | Hours: Monday — Saturday, 7 a.m.-9 p.m. Xfinity’s tech support number is the same as their customer service number. To quickly reach a tech support representative, enter the ZIP code associated with your account, then say “technical support” when prompted. Call Xfinity tech support for issues such as:
How to contact Xfinity representative?
If you don’t have the information above, or you are not an existing customer, here is the quickest way to navigate the phone system to get to the correct department, or to reach a live Xfinity representative: Call (800) 934-6489. Press 9 or say Spanish if you need to go to the Spanish menu.
How to change password on Xfinity?
To change your password via the My Account page, sign in to your Xfinity account, select the Users tab, then Edit. To change your password in the Xfinity My Account app, simply sign-in on your mobile phone, go to Account Information and select Change Password.
How much data does Xfinity have?
Most Xfinity residential internet customers have a data limit of 1 TB, which is a virtually unlimited amount of data — equivalent to streaming 21 hours per day. However, if you want to check on your actual data usages for the month, or just want to see what else a terabyte of data can get you, go here.
How to contact Xfinity in Spanish?
Call (800) 934-6489. Press 9 or say Spanish if you need to go to the Spanish menu. You will be immediately prompted to enter your ZIP code where you have or want Xfinity service. If you do not enter a ZIP code here, you will be asked for a phone number or account number, or prompted to say “new customer” if you are trying to sign up for new service.
How many characters are in Xfinity password?
Make sure your new password is at least eight characters, including one letter and one number or special character. Be sure your new password doesn’t include any spaces, your name or any part of your Xfinity ID.
Account Management
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Accessibility
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How to cancel Xfinity service?
To cancel your Xfinity services, schedule a phone callback, connect to a chat agent, or visit your local Xfinity store. You can also complete an online cancellation form or mail a form that includes your full name, service address, account number, and phone number to:
How to pay Xfinity bill online?
To pay online, go to your Xfinity account page and click Make a Payment under the Billing tab. You can also make online payments through the Xfinity Assistant chatbot. If you want to pay by phone, call 1-800-934-6489 and press 2 to reach Xfinity’s automated payment system. Make sure your account number is nearby.
How to change Xfinity package?
To change your Xfinity package, schedule an Xfinity phone callback or speak to a live Xfinity chat agent. You can also add premium TV channels and cancel Xfinity Advanced Security or Instant TV services through the Xfinity website.
What is callback service Xfinity?
Xfinity’s callback service lets you schedule a time to speak to a Xfinity customer service agent. With the service, which handles Xfinity internet and billing department questions, you don’t have to spend hours on hold waiting for an agent. So before your scheduled phone call, you can use the time to prep some meals for the week, ...
How to save time on Xfinity call?
To save time during your call, follow these tips: Make sure you have your name, account number, and address ready. Your account number is on top of your PDF or paper bill. Make sure your callback number is the same as the phone number registered to your Xfinity account.
Where is the Xfinity Outage Map?
The Xfinity Outage Map is located on Xfinity’s Status Center webpage and the Xfinity My Account mobile app, available on Google Play or the App Store. The map shows outage locations and estimates the number of affected subscribers.
Does Xfinity have a phone number?
Xfinity doesn’t have a publicly shared customer service phone number, which makes it unique compared to other providers. However, Xfinity’s customer service call scheduler, live chat, and support page section make up for this gap. In our 2020 subscriber surveys, Xfinity’s internet customer service came in second place among competing providers ...