Is Xfinity customer service 24 hours?
Get 24/7 help with any questions you have.
How do I speak to a live person at Xfinity?
Please call us at 1-800-XFINITY to talk to one of our customer service representatives for further information.
How can I call 1-800-Xfinity?
If you are a Comcast customer who would like to report an issue or you have a question about our new or existing services, please call Comcast at 1-800-Xfinity (800-934-6489).
How do you get straight to a representative?
how-to 4 Tips For Getting A Human Customer Service Rep On The PhoneBy Voice: Say “Agent” sternly into the phone. ... By Keypad: Press “O” in a menu. ... By Placing an Order: You do not actually need to place an order, but most systems will punch you through to a live rep if they know you are going to buy something from them.More items...•
How can I talk to a real person on the phone?
Google: Call 1-855-836-3987, press the numbers for your product type, and wait. Hewlett-Packard: Call 1-800-474-6836 and keep pressing 0 (this takes a while). HTC: Call 1-866-449-8358, select your language, and you'll be connected to be a live rep. Hulu: Call 1-877-485-8411 and wait for a representative to pick up.
Is Comcast and Xfinity the same?
Comcast, the biggest cable provider in the United States, is changing its name. According to the company's blog, Xfinity will now replace Comcast as the company's new product name in an attempt to show customers that it's not the “same old company,” but rather an innovator.
How do I complain to Xfinity?
Comcast complaints contactsVisit Customer Care.Call Customer Care on 1 (800) 934-6489.Email Customer Care on [email protected] Comcast Customer Care.Tweet Comcast.Watch Comcast.
Does Xfinity have live chat?
On the Support and Contact Us pages on xfinity.com, click Chat with Xfinity. Apps: In the My Account app or Xfinity app, click the chat bubble icon on the upper right-hand corner. From the More tab in the Xfinity Home app, click Chat with an Agent.
Is Comcast and Xfinity the same?
Comcast, the biggest cable provider in the United States, is changing its name. According to the company's blog, Xfinity will now replace Comcast as the company's new product name in an attempt to show customers that it's not the “same old company,” but rather an innovator.
How do I complain to Xfinity?
Comcast complaints contactsVisit Customer Care.Call Customer Care on 1 (800) 934-6489.Email Customer Care on [email protected] Comcast Customer Care.Tweet Comcast.Watch Comcast.
How do I talk to someone at Comcast Reddit?
Here's how to get a live human to speak to: Call the customer service phone number. Allow the bot to recognize your account and ask you what you need. Spam say “AGENT” to it, after maybe 5-10 times it will finally ask if you want to text with a live chat agent.
Where can I find a list of Xfinity-approved third-party devices?
Xfinity Internet customers can determine whether their third-party equipment is approved for internet and voice usage at My Device Info. Input your...
How can I upgrade my Xfinity internet modem?
You can rent an upgraded modem with Xfinity or you can buy an Xfinity compatible modem with better capabilities from the My Device Info list. If yo...
My Xfinity internet service is out. Where can I find information on local outages?
Check out Xfinity’s Status Center for the most up-to-date information on your connection status, outages in your area and easy solutions to service...
Can I email Xfinity customer service?
There is no official email address for Xfinity customer service or technical support. The best way to contact Xfinity customer service is to call (...
What is the phone number for Xfinity?
Call (800) 934-6489 | Hours: Monday — Saturday, 7 a.m.-9 p.m. Xfinity’s tech support number is the same as their customer service number. To quickly reach a tech support representative, enter the ZIP code associated with your account, then say “technical support” when prompted. Call Xfinity tech support for issues such as:
How to contact Xfinity representative?
If you don’t have the information above, or you are not an existing customer, here is the quickest way to navigate the phone system to get to the correct department, or to reach a live Xfinity representative: Call (800) 934-6489. Press 9 or say Spanish if you need to go to the Spanish menu.
How to change password on Xfinity?
To change your password via the My Account page, sign in to your Xfinity account, select the Users tab, then Edit. To change your password in the Xfinity My Account app, simply sign-in on your mobile phone, go to Account Information and select Change Password.
How much data does Xfinity have?
Most Xfinity residential internet customers have a data limit of 1 TB, which is a virtually unlimited amount of data — equivalent to streaming 21 hours per day. However, if you want to check on your actual data usages for the month, or just want to see what else a terabyte of data can get you, go here.
How to contact Xfinity in Spanish?
Call (800) 934-6489. Press 9 or say Spanish if you need to go to the Spanish menu. You will be immediately prompted to enter your ZIP code where you have or want Xfinity service. If you do not enter a ZIP code here, you will be asked for a phone number or account number, or prompted to say “new customer” if you are trying to sign up for new service.
How many characters are in Xfinity password?
Make sure your new password is at least eight characters, including one letter and one number or special character. Be sure your new password doesn’t include any spaces, your name or any part of your Xfinity ID.
How to cancel Xfinity service?
To cancel your Xfinity services, schedule a phone callback, connect to a chat agent, or visit your local Xfinity store. You can also complete an online cancellation form or mail a form that includes your full name, service address, account number, and phone number to:
How to pay Xfinity bill online?
To pay online, go to your Xfinity account page and click Make a Payment under the Billing tab. You can also make online payments through the Xfinity Assistant chatbot. If you want to pay by phone, call 1-800-934-6489 and press 2 to reach Xfinity’s automated payment system. Make sure your account number is nearby.
How to change Xfinity package?
To change your Xfinity package, schedule an Xfinity phone callback or speak to a live Xfinity chat agent. You can also add premium TV channels and cancel Xfinity Advanced Security or Instant TV services through the Xfinity website.
What is callback service Xfinity?
Xfinity’s callback service lets you schedule a time to speak to a Xfinity customer service agent. With the service, which handles Xfinity internet and billing department questions, you don’t have to spend hours on hold waiting for an agent. So before your scheduled phone call, you can use the time to prep some meals for the week, ...
How to save time on Xfinity call?
To save time during your call, follow these tips: Make sure you have your name, account number, and address ready. Your account number is on top of your PDF or paper bill. Make sure your callback number is the same as the phone number registered to your Xfinity account.
Where is the Xfinity Outage Map?
The Xfinity Outage Map is located on Xfinity’s Status Center webpage and the Xfinity My Account mobile app, available on Google Play or the App Store. The map shows outage locations and estimates the number of affected subscribers.
Does Xfinity have a phone number?
Xfinity doesn’t have a publicly shared customer service phone number, which makes it unique compared to other providers. However, Xfinity’s customer service call scheduler, live chat, and support page section make up for this gap. In our 2020 subscriber surveys, Xfinity’s internet customer service came in second place among competing providers ...
Account Management
Discover how to manage your services, users, personal information, and more.
Billing & Payments
Discover how to pay your bill, view statements, and review pending transactions.
Accessibility
Learn about closed captioning, voice guidance, and other features for users with disabilities.