How do I talk to a live agent on Comcast?
On the Support and Contact Us pages on xfinity.com, click Chat with Xfinity. Apps: In the My Account app or Xfinity app, click the chat bubble icon on the upper right-hand corner. From the More tab in the Xfinity Home app, click Chat with an Agent.
What phone number is 800 934 6489?
Welcome to the Comcast Carrier Services Website If you are a Comcast customer who would like to report an issue or you have a question about our new or existing services, please call Comcast at 1-800-Xfinity (800-934-6489).
How do I get a human at Xfinity?
How to Get a Live Rep With Comcast Customer ServiceCall Comcast at (800) 266-2278. ... Push "#" when given the choice of automated menu options. ... Choose the department in which you want to speak to a live representative. ... Wait patiently on hold while the system connects you with a live rep.
How do I dispute a Comcast bill?
You can do it online at https://consumercomplaints.fcc.gov or via phone at 1-888-CALL-FCC (1-888-225-5322).
What is the 800 number for Comcast customer service?
1-800-XFINITY* Call 1-800-XFINITY for non-published telephone number pricing information.
What is Xfinity phone number?
1-800-xfinityXfinity Support Has Answers or Call 1-800-xfinity for Assistance. By providing this telephone number, I consent to receive sales calls from or on behalf of Comcast at my number provided.
How can I talk to a real person on the phone?
Google: Call 1-855-836-3987, press the numbers for your product type, and wait. Hewlett-Packard: Call 1-800-474-6836 and keep pressing 0 (this takes a while). HTC: Call 1-866-449-8358, select your language, and you'll be connected to be a live rep. Hulu: Call 1-877-485-8411 and wait for a representative to pick up.
Is Xfinity customer service 24 hours number?
Chat with Xfinity Get 24/7 help with any questions you have.
How do I talk to someone at Comcast Reddit?
Here's how to get a live human to speak to: Call the customer service phone number. Allow the bot to recognize your account and ask you what you need. Spam say “AGENT” to it, after maybe 5-10 times it will finally ask if you want to text with a live chat agent.
Will Comcast lower my bill if I threaten to cancel?
"Threatening to cancel will get you further than outright asking for a discount." So just say "I'd like to cancel my service please." You'll almost certainly be transferred to a "retention specialist" whose job it is to change your mind.
How do I argue my cable bill?
Drop to a cheaper cable package. ... Supplement your cable package with other services. ... Bundle TV and internet services. ... Sign a contract. ... Shop around for a better cable provider or package. ... Ask for a discount from your cable provider. ... Negotiate with your cable provider. ... Threaten to leave your cable provider.More items...•
How can I get my Comcast cable bill lowered?
You can efficiently lower your Comcast monthly bill if you buy your cable modem. Make sure you buy a modem one, suitable for your Internet plan. You can also replace the Xfinity DVR and TV boxes with compatible streaming equipment.
Does Comcast have a forgiveness program?
Requirements. The amnesty program is only for families with outstanding Comcast debt more than one year old. You must be the owner of the past Comcast debt in order to receive amnesty. You must meet all other Internet Essentials eligibility requirements.
Can Comcast affect your credit score?
Key Takeaways. Cable TV, phone, and other utility bills usually aren't reported to credit bureaus or reflected in your credit score.
Does Comcast send bills to collections?
Comcast Collections continues to call and attempt to collect a debt. The best thing you can do is ignore their calls and speak with a company that can help you get it removed.
What happens if you don't pay your Comcast bill?
If your balance remains outstanding, your service will be canceled, and you will lose your Xfinity Mobile phone number. If you're all paid up on your account, your card on file is current, and your calls still aren't going through, here are a few other things you can check.
Where can I find a list of Xfinity-approved third-party devices?
Xfinity Internet customers can determine whether their third-party equipment is approved for internet and voice usage at My Device Info. Input your...
How can I upgrade my Xfinity internet modem?
You can rent an upgraded modem with Xfinity or you can buy an Xfinity compatible modem with better capabilities from the My Device Info list. If yo...
My Xfinity internet service is out. Where can I find information on local outages?
Check out Xfinity’s Status Center for the most up-to-date information on your connection status, outages in your area and easy solutions to service...
Can I email Xfinity customer service?
There is no official email address for Xfinity customer service or technical support. The best way to contact Xfinity customer service is to call (...
A Message from Tom
Hello, I'm Tom Karinshak, Executive Vice President and Chief Customer Experience Officer at Comcast. We have a dedicated team of employees across the country working hard every day to make sure we deliver the superior experience you deserve. We are here for you.
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What is the phone number for Xfinity?
Call (800) 934-6489 | Hours: Monday — Saturday, 7 a.m.-9 p.m. Xfinity’s tech support number is the same as their customer service number. To quickly reach a tech support representative, enter the ZIP code associated with your account, then say “technical support” when prompted. Call Xfinity tech support for issues such as:
How to get help with Xfinity?
Visit the Xfinity forums to share knowledge with other customers and find answers from experts. The forums are a great place to start if you have a specific technical question. Just type a keyword in the search bar, and odds are, someone else has experienced the same issue and can help you solve it!
How to change password on Xfinity?
To change your password via the My Account page, sign in to your Xfinity account, select the Users tab, then Edit. To change your password in the Xfinity My Account app, simply sign-in on your mobile phone, go to Account Information and select Change Password.
How many characters are in Xfinity password?
Make sure your new password is at least eight characters, including one letter and one number or special character. Be sure your new password doesn’t include any spaces, your name or any part of your Xfinity ID.
How much data does Xfinity have?
Most Xfinity residential internet customers have a data limit of 1 TB, which is a virtually unlimited amount of data — equivalent to streaming 21 hours per day. However, if you want to check on your actual data usages for the month, or just want to see what else a terabyte of data can get you, go here.
How to contact Xfinity in Spanish?
Call (800) 934-6489. Press 9 or say Spanish if you need to go to the Spanish menu. You will be immediately prompted to enter your ZIP code where you have or want Xfinity service. If you do not enter a ZIP code here, you will be asked for a phone number or account number, or prompted to say “new customer” if you are trying to sign up for new service.
How to contact Xfinity representative?
If you don’t have the information above, or you are not an existing customer, here is the quickest way to navigate the phone system to get to the correct department, or to reach a live Xfinity representative: Call (800) 934-6489. Press 9 or say Spanish if you need to go to the Spanish menu.
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Discover how to pay your bill, view statements, and review pending transactions.
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Learn about closed captioning, voice guidance, and other features for users with disabilities.
How to view previous statements on Xfinity?
On the Xfinity Assistant screen, select View Bill History to view previous statements.
Can I access my Xfinity bill pay?
Only a registered account user with bill pay permissions can access your bill in My Account and Xfinity xFi. Primary users have full access to view, manage, and pay bills, and can also grant manager accounts bill pay permissions.
What is the phone number of Comcast?
Comcast Customer service phone number is (1-800-XFINITY) 1-800-934-6489. Get here all support and contact details of Comcast and resolve all of your issues.
Where is Comcast located?
Comcast has been working hard on its customer service department and their customer care is improving daily. Comcast was established at year 1963 and its headquarters is located at Philadelphia, Pennsylvania, USA. We hope that the above information will help you in resolving your issues. Please visit our sitefor more details.