Does Xfinity have a customer service number?
You can access the Knowledge Base online or from your Xfinity Mobile app. Live chat with an Xfinity Mobile Specialist from your computer. Text an Xfinity Mobile Specialist at (888) 936-4968. Call an Xfinity Mobile Specialist at (888) 936-4968.
What is the phone number for Xfinity customer service?
Xfinity Customer Service
- Contact Xfinity Customer Service Phone Numbers. Xfinity customer service provides multiple avenues for customers to obtain support for their TV, internet and home phone services.
- Order New Xfinity Service. ...
- Other Ways to Contact Xfinity Customer Service. ...
- Xfinity Troubleshooting and Helpful Guides. ...
How to contact Xfinity customer service?
- Placed in an open space
- Placed in a central location of your home or near where WiFi is needed most
- Placed away from microwaves, refrigerators, TVs, and computer monitors
How do I contact Xfinity?
There is no official email address for Xfinity customer service or technical support. The best way to contact Xfinity customer service is to call (800) 934-6489 or engage in a live chat with an Xfinity representative.
How can I call 1-800-Xfinity?
If you are a Comcast customer who would like to report an issue or you have a question about our new or existing services, please call Comcast at 1-800-Xfinity (800-934-6489).
Does Xfinity have 24 customer service?
Chat with Xfinity Get 24/7 help with any questions you have.
How do I speak to a live person at Xfinity?
On the Support and Contact Us pages on xfinity.com, click Chat with Xfinity. Apps: In the My Account app or Xfinity app, click the chat bubble icon on the upper right-hand corner. From the More tab in the Xfinity Home app, click Chat with an Agent.
How do I get a human at Xfinity?
How to Get a Live Rep With Comcast Customer ServiceCall Comcast at (800) 266-2278. ... Push "#" when given the choice of automated menu options. ... Choose the department in which you want to speak to a live representative. ... Wait patiently on hold while the system connects you with a live rep.
What phone number is 800 266 2278?
What phone number is 1-800-266-2278? Although this number isn't the same as Xfinity's standard customer service number (1-800-XFINITY or 1-800-934-6489), in our experience, it's still the same type of help. With both numbers, the recordings and automated menus are exactly the same.
How can I talk to a real person on the phone?
Google: Call 1-855-836-3987, press the numbers for your product type, and wait. Hewlett-Packard: Call 1-800-474-6836 and keep pressing 0 (this takes a while). HTC: Call 1-866-449-8358, select your language, and you'll be connected to be a live rep. Hulu: Call 1-877-485-8411 and wait for a representative to pick up.
How do you get straight to a representative?
how-to 4 Tips For Getting A Human Customer Service Rep On The PhoneBy Voice: Say “Agent” sternly into the phone. ... By Keypad: Press “O” in a menu. ... By Placing an Order: You do not actually need to place an order, but most systems will punch you through to a live rep if they know you are going to buy something from them.More items...•
Is Comcast and Xfinity the same?
Comcast, the biggest cable provider in the United States, is changing its name. According to the company's blog, Xfinity will now replace Comcast as the company's new product name in an attempt to show customers that it's not the “same old company,” but rather an innovator.
How do I complain to Xfinity?
Comcast complaints contactsVisit Customer Care.Call Customer Care on 1 (800) 934-6489.Email Customer Care on [email protected] Comcast Customer Care.Tweet Comcast.Watch Comcast.
How do I talk to someone at Comcast Reddit?
Here's how to get a live human to speak to: Call the customer service phone number. Allow the bot to recognize your account and ask you what you need. Spam say “AGENT” to it, after maybe 5-10 times it will finally ask if you want to text with a live chat agent.
Does Comcast ever call you?
We checked directly with Comcast, and they assure us the Comcast Customer Security Assurance Department never contacts customers. Anyone who has been affected by this phone scam should call Comcast at 1-844-963-0185 to let them know. This is a reminder to never provide personal information to unsolicited inquiries.
What is the 1 800 number to spectrum?
(888) 369-2408Charter Communications / Customer service
Where can I find a list of Xfinity-approved third-party devices?
Xfinity Internet customers can determine whether their third-party equipment is approved for internet and voice usage at My Device Info. Input your...
How can I upgrade my Xfinity internet modem?
You can rent an upgraded modem with Xfinity or you can buy an Xfinity compatible modem with better capabilities from the My Device Info list. If yo...
My Xfinity internet service is out. Where can I find information on local outages?
Check out Xfinity’s Status Center for the most up-to-date information on your connection status, outages in your area and easy solutions to service...
Can I email Xfinity customer service?
There is no official email address for Xfinity customer service or technical support. The best way to contact Xfinity customer service is to call (...
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What is the phone number for Xfinity?
Call (800) 934-6489 | Hours: Monday — Saturday, 7 a.m.-9 p.m. Xfinity’s tech support number is the same as their customer service number. To quickly reach a tech support representative, enter the ZIP code associated with your account, then say “technical support” when prompted. Call Xfinity tech support for issues such as:
How to contact Xfinity representative?
If you don’t have the information above, or you are not an existing customer, here is the quickest way to navigate the phone system to get to the correct department, or to reach a live Xfinity representative: Call (800) 934-6489. Press 9 or say Spanish if you need to go to the Spanish menu.
How to change password on Xfinity?
To change your password via the My Account page, sign in to your Xfinity account, select the Users tab, then Edit. To change your password in the Xfinity My Account app, simply sign-in on your mobile phone, go to Account Information and select Change Password.
How much data does Xfinity have?
Most Xfinity residential internet customers have a data limit of 1 TB, which is a virtually unlimited amount of data — equivalent to streaming 21 hours per day. However, if you want to check on your actual data usages for the month, or just want to see what else a terabyte of data can get you, go here.
How to contact Xfinity in Spanish?
Call (800) 934-6489. Press 9 or say Spanish if you need to go to the Spanish menu. You will be immediately prompted to enter your ZIP code where you have or want Xfinity service. If you do not enter a ZIP code here, you will be asked for a phone number or account number, or prompted to say “new customer” if you are trying to sign up for new service.
How many characters are in Xfinity password?
Make sure your new password is at least eight characters, including one letter and one number or special character. Be sure your new password doesn’t include any spaces, your name or any part of your Xfinity ID.
What is the phone number for Xfinity?
Xfinity help center also provides a separate phone number for individuals with disabilities. If this is your case, the phone number you should use is: (855) 270-0379. After you dial the phone number, the company’s voicemail system will provide you with the following step-by-step instructions:
How to contact Xfinity by phone?
Depending on whether you are a new or existing customer, and the type of service you are subscribed to, you can contact Xfinity by dialing the toll-free number: (800) 934-6489.
How to use phone number to look up account?
To use your phone number to look up your account, press 1. To use your order number to look up your account, press 2. If you are a new customer, press 3. In order to continue to an agent I'll need to know why you are calling. For technical support, press 1.
Is Comcast a parent company of Xfinity?
Please note the Comcast Corporation is the Parent company to Xfinity, and some other brands. Therefore, when dealing with Xfinity support, you may notice that their contact addresses have Comcast as a mention. However, two brands run independently.
Does Xfinity have email?
Xfinity customer service also provides an email address that customers can use to direct their queries. If you’ve faced an issue that you’d like to report to the company representatives, you may write a message and send it by email.
What is the number to call Xfinity?
Please call us at 1-800 -XFINITY to talk to one of our customer service representatives for further information. Stnd 0721.
Does Xfinity require a cable card?
Xfinity TV service is encrypted and requires a TV Box, TV Adapter, CableCARD or other navigation device that is compatible with our system for each television you wish to use with our service. You may not be able to use special features or functions of your television, VCR or DVD player/recorder with Xfinity TV service.