Receiving Helpdesk

xfinity c button not working

by Kelvin Hudson Published 3 years ago Updated 2 years ago

You can easily fix the Xfinity remote control buttons that do not respond by holding them down for 15 seconds and finding out why the remote-control buttons do not work properly. To resolve unresponsive Xfinity remotes, follow these steps: Grab the Xfinity remote control and press any button.

Troubleshoot Unresponsive Remote Buttons
Press a button on the remote. If the LED does not flash at all, replace the batteries and try again. If the LED flashes red five times on any button press, this is an indication that the batteries are very low and should be replaced.

Full Answer

Why are the buttons on my Xfinity remote not working?

If you have an Xfinity remote and the buttons are not responding or performing as expected when you press them, follow the steps below to troubleshoot. If the LED does not flash at all, replace the batteries and try again.

How to fix issue issue issue on Xfinity?

Issue was resolved after restarting it which took a bit longer than usual. Xfinity button - Settings (gear icon at far right) - Device Settings - Power - Restart (very bottom) then Restart to confirm.

How do I reconnect my Xfinity remote to my cable box?

To reconnect the Xfinity remote you will need to factory reset it and pair it to your cable box again. Luckily, the process is very simple, and re-establishing the connection can sometimes fix issues with the remote. First, hold down the A and D buttons on the Xfinity remote until the light at the top of the remote is a stable green.

How do I restart my Xfinity device?

Xfinity button - Settings (gear icon at far right) - Device Settings - Power - Restart (very bottom) then Restart to confirm. know it is just workaround but solved here ... good luck! New to the Community?

What does the C button do on Xfinity?

By default, the A key is Help, the B key is Day-, the C key is Day+ and the D key is Descriptive Video Service (DVS) on/off. You can set these buttons to replay, go to Xfinity On Demand, jump ahead 24 hours in the On-Screen Guide and more.

How do I resync my Xfinity Remote?

Press and hold the xfinity and Info buttons for five seconds. Wait for the Voice Remote light to change from red to green. Follow the instructions by entering the three-digit, on-screen pairing code. Once the on-screen pairing code is correctly entered, your Voice Remote is paired with the TV Box.

How do I reset my Comcast remote control?

Factory Reset the Xfinity Remote with a Setup ButtonPress and hold the Setup button. In about 5 seconds, the color of the LED on the remote will turn green from red.Press 9-8-1. You will see that the LED will blink twice in green color. Now, your remote has been reset.

Why can't I change the channel on my Xfinity Remote?

If your Xfinity remote won't change channels, try checking for any connectivity issues with your Xfinity remote. Also, check the compatibility of the remote with the set-top box. If that does not fix it, replace the batteries of your Xfinity remote. Let us look at the different methods to help us fix this issue.

Why is my TV not responding to my remote?

Perform a power reset. If the issue is caused by an external factor, such as network service, data broadcasting, or connected devices, it may be improved by a power reset. For Android TV™ or Google TV™ models, unplug the power cord, wait two minutes, and then plug it in.

Why did my Xfinity remote stop working?

Change the batteries in your Xfinity Remote and then try pressing a button again. On the other hand, say you've pressed an unresponsive button and you do see the LED flashing, if you notice that it's flashing red five times, it means that your remote batteries are running very low.

What is the Setup button on my Xfinity Remote?

There is no Setup button. It has been removed in favor of automatic RF pairing with the TV Box/streaming TV Box. You can continue to pair the Voice Remote with the TV Box/streaming TV Box or programs for control of the TV or AV receiver.

Why is my Xfinity stuck on one channel?

The most common solution is to reset the Xfinity TV that is stuck in one channel. Press & hold the power button for a minimum of 30 sec. Reconnect it again after 10 mins. Press & hold the power and wait a moment when the TV finally powers off.

How do I resync my Xfinity XR15 remote?

Press and hold the Xfinity and info buttons together for about five seconds until the status LED at the top of the remote turns green. Enter the three-digit pairing code that displays on the screen. Your XR15 remote is now paired to your TV.

Why won't my remote let me change channels?

Television Remote Control Cannot Change The Channel Check that the batteries in the remote control are not low or dead. If the batteries are low, the remote control may not change the channels on your TV.

What do you do if your TV is stuck on one channel?

You might try this: Hit the Mute and Enter buttons at the same time. RF will show up on the screen and then hit OKAY. Might try: Hole the ENTER button and wait for the red light to flash 2 times and release. Then press the Enter button once.

Why is my cable TV stuck on one channel?

Most likely one of the channel frequencies has changed enough to confuse the TV. Unplug the screw on coax cord from the TV, and it should stop power cycling. Once it has stopped, while the coax cord is disconnected, run the channel scan to erase the previous channel listing.

How to reset a Sony TV remote?

To perform a factory reset: Press the Setup button until the LED at the top of the remote changes from red to green. Press 9-8-1. The LED will blink green twice to indicate that the remote was reset. The factory reset unpairs your remote and TV Box, so you'll need to re-pair them.

What does it mean when you pair a remote to a TV?

Pairing the remote to a TV Box means that the remote will control only that box unless it's then paired to a different box. If you have multiple TV Boxes and have paired your remote to one of your TV Boxes, make sure that you're using the remote that's paired to that specific TV Box.

What does it mean when you pair a remote to a TV?

Pairing the remote to a TV Box means that the remote will control only that box unless it's then paired to a different box. If you have multiple TV Boxes and have paired your remote to one of your TV Boxes, make sure that you're using the remote that's paired to that specific TV Box.

How to reset XR15?

To perform a factory reset: Press and hold the A (triangle) and D (diamond) buttons at the same time for three seconds until the status light changes from red to green. Press 9-8-1.

Reset Remote & Pair to Cable Box

To reconnect the Xfinity remote you will need to factory reset it and pair it to your cable box again. Luckily, the process is very simple, and re-establishing the connection can sometimes fix issues with the remote.

Clean Remote Buttons

There’s a good chance one of the buttons on your Xfinity remote is stuck, which is creating problems. Buttons can get stuck for a number of reasons, the most likely is a spillage, dust, or other debris.

Change the Batteries

If the remote is completely unresponsive with no LED lights, the problem could be it is out of battery.

Reset Cable Box

Software issues with the cable box can cause the Xfinity remote to stop working. Most Xfinity boxes come with a physical reset button that you need to hold down for 5 seconds.

Contact Xfinity Support for a Replacement

If you tried all of the fixes above and your Xfinity remote is still not working, the last option is to contact Xfinity customer support for a replacement remote.

Why Is My Xfinity Remote Not Working?

Sometimes simple household tech-related items stop working for no reason (or for a reason you’re unfamiliar with). When your Xfinity remote isn’t functioning at its best, there are several possible causes to examine.

How to TroubleShoot the Xfinity Voice Remotes

As far as troubleshooting goes, you can follow these steps to both setup and reset your Xfinity Voice Remotes.

How to TroubleShoot the Xfinity XR2 Remote

The Xfinity XR2 remote is similar to the XR5 but without motion-detecting features.

How to TroubleShoot the Xfinity Digital Adapter Remote

The Comcast Polaris Digital Adapter remote is older and more simplistic but still works great for Xfinity televisions. It’s able to control your TV’s adapter, power, and volume.

Related Questions

There are a couple of different red-light codes that may appear on your Xfinity remote. They are a single red blink, a double red blink, or blinking red 5 times.

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