Safelite AutoGlass Employee Reviews
- Good place to work. Safelite is a good place to work with competitive pay. ...
- Productive and fun workplace. ...
- Look elsewhere. ...
- Fantastic Job. ...
- Management needs to provide answers not just a shrug. ...
- Corporate structure. ...
- Careless Company. ...
- Training is great, Pay will get better with experience. ...
- It’s great if you put your all. ...
- Poor management. ...
Full Answer
What do you think about Safelite?
Buyer beware - Safelite are really poor with customer data. They have build a file of personal information & refuse to unsubscribe when requested. They then spam your email box with a ridiculous number of emails - clearly they don't realise the more you annoy someone, the less chance they are likely to ever be a customer.
How good is Safelite AutoGlass rating?
Auto Service and Repair Safelite AutoGlass 3.3/5 (276 ratings) 5 stars 4 stars 3 stars 2 stars 1 stars Are you this business? Save Saved Live agent Are you this business? Find an Auto Service and Repair partner
Does Safelite advertise a false warranty?
I strongly feel Safelite advertises a false warranty, and upon reading other complaints and reviews, it is clear they regularly use similar "mystery" impacts to deny many other customers, as well. I deeply regret conducting any business with Safelite, and will continue to share my experience with others given any opportunity to do so.
What is it like to work at Safelite call center?
Safelite is a great place to work with Leadership Teams who are coached to be Leaders not dictators. They have great training programs to keep their employee's moving up. The downside as with any call center is attendance is priority in making sure customers are taken care of in a timely manner. However Safelite has a very fair attendance program.
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Is Safelite worth the money?
Bottom Line On Safelite AutoGlass: 4.5 Stars After a thorough Safelite review, we rate the company 4.5 out of 5.0 stars overall. Safelite has a strong reputation as a nationwide auto glass company, and its mobile service makes repairs convenient. Pricing is transparent, and customer service is reliable in most cases.
Does Safelite give refunds?
Fees and Payment; No Refunds.
Are Safelite quotes accurate?
Their overwhelmingly positive Safelite reviews prove just how reliable their service is; they currently offer both in-shop and mobile service to 97% of the United States.
Where is Safelite AutoGlass headquarters?
Columbus, OHSafelite / Headquarters
What is a stress crack in a windshield?
Stress cracks occur when surrounding conditions cause a windshield to breaks. Nothing has to hit the windshield for these fractures to open. They occur when the windshield cannot withstand certain environmental conditions it experiences.
Does Safelite cancel for rain?
Inclement weather makes auto glass installations difficult without cover. If possible, please have shelter available. Will I have to wait with my vehicle during mobile service? No, you don't need to wait with your vehicle, but please have your car keys available for the technician.
How long does Safelite warranty last?
lifetime warrantyLimited warranty Under our nationwide lifetime warranty, automotive glass is warranted against defects in material or workmanship for as long as you own the vehicle in which the glass is installed so long as such defects are brought to the attention of Safelite within 30 days of your discovery of a defect.
Does Safelite vacuum broken glass?
Yes, our technicians will vacuum any pieces of broken auto glass in your vehicle.
Is Glass America a good company?
Glass America Reviews FAQs Is Glass America a good company to work for? Glass America has an overall rating of 3.3 out of 5, based on over 36 reviews left anonymously by employees. 57% of employees would recommend working at Glass America to a friend and 40% have a positive outlook for the business.
What company owns Safelite?
BelronSafelite / Parent organizationBelron is a vehicle glass repair and replacement group operating worldwide across 34 countries and employing over 25,000 people. Wikipedia
Who is the CEO of Safelite?
Thomas M. Feeney (Jul 1, 2008–)Safelite / CEO
Who did Safelite buyout?
2 TruRoad. A little more than a year after merging JN Phillips and Techna Glass to form the nation's “second largest automotive glass and claims-management company,” CenterOak Partners announced it had sold that No.
Is Safelite reputable?
Yes, Safelite is a reputable auto glass company with a history that spans over 70 years. The company has an A+ rating with accreditation from the B...
Is Safelite glass as good as OEM?
With Safelite, drivers can choose either original equipment equivalent (OEE) or original equipment manufacturer (OEM) glass. Safelite only works wi...
Does windshield chip repair really work?
Windshield chip repair involves filing a chip or crack with a special resin, hardening the resin with a UV light, and polishing the surface. Struct...
Who is the best windshield replacement company?
After a thorough Safelite review in comparison to other industry leaders, we recommend Safelite as the best option for windshield replacements. Con...
Do not use safelite. Ever
I wouldn’t recommend safelite to anyone! I needed my rear windshield replaced and decided to use safelite. They scheduled me on the following Monday to come replace the glass. They called me that Monday and said my glass didn’t come in and would have to reschedule.
Sadja is an amazing tech
Sadja is an amazing tech. So friendly and did an incredible job. If you need any replacement services, I would highly recommend Sadja. 5 out of 5 stars.
I got lucky I went elsewhere
I got lucky. Safelite kept changing the estimate and it was just below my deductible. The wait was long. I went to a five star rated local father and son. It was less than half the price (Allegro in Aurora) Not fancy but good people and good price. Poor but proud.
Small chip repair and full windshield replacement
I had a small chip repaired in order to prevent the windshield from cracking. Less than a year later, the small chip cracked across my entire windshield. In order to replace the now cracked windshield, Safelite wanted to charge me double what I was able to find locally. I recommend considering local options before working with Safelite.
Bad communication
I made a appointment 2 weeks ahead of time. In order to replace my Windshield in my 2021 Subaru Ascent. They Called me 30 Minutes ahead of the 10:00 Appointment time to tell me the parts were not in. I had driven 1.5 hours to be there by 10:00 and was sitting down the street drinking coffee so I would not be late.
They did a crummy job!
The windshield on my car was replaced by Safelite AutoGlass several months back and I've finally decided to get around to writing a review because the current situation has continued to eat at me.
Scammers
When you call, no matter what you call about, they tell you go online and the recording hangs up. You get online and you can't look anything up. You have to make an appointment and not know if you have to pay for a warranty issue or not.
About Safelite AutoGlass
Founded in 1947, Safelite AutoGlass is the largest vehicle glass service in the country, serving drivers in all 50 states. Today, the company offers glass repairs and replacements through over 720 Safelite repair facilities and over 7,900 mobile repair shops.
Safelite Auto Glass Services
First, get a quote by telling Safelite about your vehicle and the glass damage. Next, choose whether you’ll pay for it yourself or work through your insurance company. Finally, schedule your car for dropoff at a Safelite store or schedule mobile service.
Cost Of Safelite
The cost of Safelite’s services ranges from $130 for a single chip repair to about $300 to $500 for standard windshield replacements. If your car has advanced safety features like cameras connected to the windshield, Safelite will need to recalibrate those. This type of windshield replacement can cost $800 to $1,000 or more.
Bottom Line On Safelite AutoGlass: 4.5 Stars
After a thorough Safelite review, we rate the company 4.5 out of 5.0 stars overall. Safelite has a strong reputation as a nationwide auto glass company, and its mobile service makes repairs convenient. Pricing is transparent, and customer service is reliable in most cases.
Frequently Asked Questions
Yes, Safelite is a reputable auto glass company with a history that spans over 70 years. The company has an A+ rating with accreditation from the BBB. Safelite reviews from customers are mixed depending on the location–some stores receive high ratings on local review sites while others don’t.