Receiving Helpdesk

why is my opal ice maker not making ice

by Jacquelyn Walter Published 3 years ago Updated 3 years ago

Also, why is my ice maker not making ice? If your ice maker isn't producing ice at all or is producing crescents or cubes that are smaller than usual, it's typically indicative of a clog somewhere along the supply line. Cause: A common cause for a clog is frozen water in the line. Fix: To repair a frozen line, slide the refrigerator and unplug it.

Allow the unit some time to start producing more ice. If Add Water is highlighted, your unit needs more water before it can cycle to make ice. If you see Cleaning or Defrosting on the front, the unit is in the cleaning or defrosting mode and will not produce ice.

Full Answer

How do you troubleshoot an Opal ice maker?

In order to fix this issue, go to the mobile app and disable the schedule or unplug Opal, wait a few seconds, then plug back in. The ice bin must be fully inserted or Opal will turn itself off after approximately 5 minutes.

How do I prime my Opal ice maker?

2:075:29how to prime the pump on an opal ice maker and fix the blue light problem ...YouTubeStart of suggested clipEnd of suggested clipSo cover the hole for about 15 seconds. And then after that you would want to wait a little whileMoreSo cover the hole for about 15 seconds. And then after that you would want to wait a little while maybe like 30 45 seconds. And then see what happens. And then. And then repeat.

How long does it take for Opal to start making ice?

15-30 minutesThe Opal will begin to produce ice in 15-30 minutes. It will continue to make ice until the bin is full, or it runs out of water.

How do you clean the sensors on an opal ice maker?

Use a cotton swab soaked with a little white vinegar to gently clean the surface of the sensors. You want the surface as clean and clear as possible. If the issue persists, run your Opal through a cleaning cycle with only pure white vinegar.

Can you use vinegar to clean opal ice maker?

Fill the reservoir with vinegar to the max fill line and run up to three cleaning cycles. If using vinegar, leave the vinegar in the unit for 18 hours and set a vinegar-soaked towel on the ice chute overnight to further dissolve any mineral build-up.

What does the white light on my Opal ice maker mean?

The display light is designed to tell you when Opal is full (solid white light), making ice (falling icicles), cleaning (yellow light), or needs water (swishing blue).

How do I defrost my Opal ice maker?

If the unit has been stuck in Defrost Mode for more than 1 hour, unplug the unit for 30 minutes and restart. If the unit continues to go back into Defrost Mode, contact Opal Support at myopalservice.com 866-907-6718, M-F 8-8 EST.

How does the Opal side tank work?

Opal Side Tank connects to Opal on either side with powerful magnets built into its base. The design perfectly complements Opal for a design you'll be proud to feature on your countertop. Fill Opal Side Tank with water, then flip it back into its home base and connect the tube in the back.

What does the blue light mean on the Opal ice maker?

Opal Ice Maker - Display Ring Blue, But Unit is Full Of Water (Models with Round Button on the Front) ... When the display ring around the button is blue, this would normally mean the unit needs water. If you're getting the blue display ring even though the unit is full of water, the unit is not working properly.

How much bleach do I use to clean my Opal ice maker?

Drain the Opal. Create a solution of five cups of water and one teaspoon of household bleach. Do not use soap to clean the water reservoir.

What is the feeler arm on the Opal ice maker?

If it is clogged with ice, pull it out the back of the refrigerator and clean all the ice out with hot water. The water valve causes this problem so replace the water valve or it will happen again. The feeler arm is the wire arm that shuts the icemaker down then it hits the ice.

Why does my Opal ice maker keep saying add water?

A clogged filter or no filter at all will cause your machine not to fill up with water. The filter should be replaced every six months or so. Replace, or clean, the filter and put it back in the machine to see if that solves the issue.

How to clean a opal?

Models with Round Button on Front (OPAL01GEPKT): 1 You should see white on the button on the front of the Opal. If you see white, the unit will flush the system with water for approximately 5 minutes. You may see or hear water running during this process. Let the unit work until it starts producing ice. 2 If the button on the front is yellow, the unit is in the cleaning mode and will not produce ice. Use the switch on the back of the Opal to ICE, and the unit will begin to produce ice.

What does it mean when the opal is yellow?

If the button on the front is yellow, the unit is in the cleaning mode and will not produce ice. Use the switch on the back of the Opal to ICE, and the unit will begin to produce ice.

How long does it take for an opal to flush?

You should see white on the button on the front of the Opal. If you see white, the unit will flush the system with water for approximately 5 minutes. You may see or hear water running during this process. Let the unit work until it starts producing ice.

Does a defrosting unit make ice?

If you see Cleaning or Defrosting on the front, the unit is in the cleaning or defrosting mode and will not produce ice.

What happens if you turn opal on?

If you manually turn Opal on but it is scheduled to be off, it will shut off the next time it checks the schedule. This will usually occur at the top of the hour. When scheduling ice, select every hour that you want ice produced. For example, if you want ice from 12pm until 5pm, select 12:00, 1:00, 2:00, 3:00, 4:00 and 5:00pm.

How long does it take for an opal ice maker to flush?

At the start of ice making, the Opal will flush the system with water for approximately 5 minutes.

Does opal ice machine void warranty?

Failure to use either of these devices will create a risk of damaging your machine and will void the warranty. Opal uses a refrigeration system to turn the water into ice - this warm air is a normal by-product of the refrigeration process. Clean the Opal following the instructions in your model's Owner's Manual.

How long does it take for an opal to make ice nuggets?

After approximately 30 minutes the Opal will be making standard ice nuggets. During operation, the provided metal screen or the approved water filter must be in place at the water inlet located at the bottom right corner of the reservoir.

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