Receiving Helpdesk

why is my manitowoc ice machine not making ice

by Agustina Schroeder Published 3 years ago Updated 2 years ago

Not Making Ice or Making Low Amount of Ice
Make sure the water service valve is open. Water float valve – See if the water float valve and its filter screen are dirty. Either can cause low ice capacity. Condenser is dirty – Make sure the condenser is clean and free of obstructions, especially in air-cooled models.

Full Answer

What are common problems with Manitowoc ice machines?

Shallow/Incomplete Ice Cubes or Ice Fill Pattern Incomplete on Evaporator

  • Ice thickness probe out of adjustment – See if the ice thickness probe need adjustment.
  • Water level is too high or low – Make sure the water trough level isn’t too high or too low. ...
  • Water temperature is too high – Ice machines require a cold water supply. ...
  • Water filter is broken – The water filter might be too dirty or damaged. ...

More items...

Why is my commercial ice machine not making ice?

  • (1) Is there sufficient water flow to the ice machine? The solution may be as simple as making sure the water is on.
  • (2) If water is on, check the water pressure. If too low, the ice machine may not be receiving adequate water for ice production.
  • (3) Make sure the “feeler” is not blocked by a pile of ice or other obstruction. ...

What are some tips for troubleshooting Manitowoc ice machines?

Manitowoc Ice Maker Troubleshooting

  • Ice Machine Not Operating. Times arise when the Manitowoc ice maker does not power on or operate when the power switch is set to "ICE."
  • Compressor Does Not Start. The Manitowoc ice maker will not make ice if the compressor does not start. ...
  • Poor Ice Quality. You may find that the quality of ice is poor or diminishes over time in the Manitowoc ice maker. ...

How to clean Manitowoc neo undercounter ice machines?

What You’ll Need for the Manitowoc Ice Machine Clean Cycle:

  • Manitowoc Ice Machine Cleaner
  • Manitowoc Sanitizer
  • Cleaning Cloths
  • Safety Goggles
  • Rubber Gloves
  • Soft Nylon Cleaning Brush/Sponge
  • Spray Bottle
  • Food-Safe OEM-Recommended Lubricant

Why is my ice maker not making ice but water works?

If the water inlet valve is defective, or if it has insufficient pressure, it won't allow water to flow through. As a result, the ice maker won't make ice. The valve requires at least 20 psi to function properly. Make sure that the water pressure to the valve is at least 20 psi.Sep 2, 2018

How do you troubleshoot a Manitowoc ice machine?

Manitowoc Ice Machine Troubleshooting GuideCheck the room temperature. ... Check the water temperature. ... Level the machine. ... Deep clean the machine. ... Check the waterline and water regulator valve. ... When to schedule service.

How do I reset my Manitowoc ice maker?

0:000:31How to reset a Manitowoc Indigo and NXT commercial ice maker - YouTubeYouTubeStart of suggested clipEnd of suggested clipAnd indigo models uh first thing uh push the on off button and hold that button for three secondsMoreAnd indigo models uh first thing uh push the on off button and hold that button for three seconds once you've done that unplug it for 10-15 seconds plug it back in push the on. Button.

Does Manitowoc ice machine have a reset button?

According to the Manitowoc NEO Technician Handbook, pressing the ON/OFF button and starting a new ice-making cycle will reset the safety limits.Jan 27, 2020

How do I start my Manitowoc ice machine?

How Do You Turn Your Manitowoc Ice Machine Back On?To turn the Manitowoc ice machine on, either plug the unit back into the outlet or turn the breaker back on. ... Open the ice machine as described above.Push and hold the power button until the unit powers on.Once unit has powered on, the screen will activate.Sep 16, 2020

How long does it take for a Manitowoc ice machine to make ice?

One thing to note is that ice machines take 24-hours to produce their maximum amount of ice. So a 600-lb ice machine will take 24 hours to produce 600 lbs of ice.

How do I manually reset my ice maker?

Turn The Ice Maker Off and On Again This is a simple matter of resetting the power to your ice maker. By flipping the switch off and back on, you may be able to reset the functionality so that your ice maker begins to dispense ice again.Jul 13, 2020

How do you jumpstart an ice maker?

3:484:44IceMaker Not Working - YouTubeYouTubeStart of suggested clipEnd of suggested clipAfter you jumpstart the water you want to make sure that this cycles through so you'll just startMoreAfter you jumpstart the water you want to make sure that this cycles through so you'll just start the icemaker. Itself. This is start to turn once you see attorney.

Why did my countertop ice maker stop working?

One of the most common causes for portable ice makers not making ice is it's not getting any water. This may be an issue with the pump, a plugged water pipe on the bottom of the ice maker, or calcium buildup. My first step would be to do a thorough cleaning of ice portable ice maker.

How do I reset my commercial ice maker?

Resetting the power should prevent the ice machine from stopping at the same number of cycles as it did before the repair. Resetting the power twice by pushing and holding down the power button until all lights on the circuit board power on and off. After doing this two separate times, restart the machine.

Where is the reset button on my ice maker?

You can find the reset button at the bottom of the ice maker. Remove the ice tray to locate it. Remove the ice tray. The red button you see is the reset button.

Why shut down Manitowoc ice machine?

When troubleshooting your Manitowoc ice machine, there may be instances where it’s best to shut the unit down to prevent damage to the system or your business. Leaks or electrical issues are common issues that may require you to turn off the machine completely until a service technician arrives.

Why does my ice machine produce less ice?

This is because ice machine production is directly related to the temperature of surrounding air or incoming water. When ice machine owners notice their unit producing less ice, they naturally believe something must be wrong with the machine – when it’s simply a matter of lowering the heat.

Why do ice machines have mold?

Ice machines are dark and damp, which can be a very attractive home for mold and slime. Mold and slime feed off organic material floating in the air. Bakeries and breweries can see increased mold and slime in their ice machine or bin if the unit is installed too close to areas where employees use a lot of yeast. Routine cleaning is the best way to help prevent mold and slime from growing, as well as other contaminants that can l make people sick.

How does the summer affect ice production?

The summer months are notorious for increased air and water temperatures that can directly affect your overall ice production rate. The summer heat can indirectly affect your ice supply as well, since customers and employees will want more ice to cool down drinks as the heat persists.

Is Manitowoc ice machine reliable?

Manitowoc ice machines are dependable as they come, but even with routine cleaning and maintenance, problems can occur from time-to-time. Our Manitowoc ice machine troubleshooting guide will help some of the most common questions we get about Manitowoc ice machines. If you ever have a problem with your ice machine, give our Ice Machine Experts a call!

Can you leave Manitowoc Ice Machine troubleshooting?

With an Easy Ice Subscription, You Can Leave Manitowoc Ice Machine Troubleshooting to Us!

Ice Machine Stops, Restarts When Switched Off and On Again

Safety limit is triggered – The safety limit on some Manitowoc units is designed to stop the ice machine if there is a possibility of major component failure. Switch the machine off and back on again. If the ice machine continues to run, the condition has corrected itself and you’re good to go.

Ice Machine Not Harvesting

Timer hasn’t stopped – The harvest sequence cannot be initiated until a 6-minute freeze timer has elapsed. If ice forms before then, it will be held until the timer completes.

Ice Quality is Poor, Soft or Not Clear

Poor water quality – If your water quality is poor, there are many potentially expensive problems that can occur. Contact a qualified service company to test water quality and for the right filter recommendations.

Making Hollow, Shallow or Incomplete Ice Cubes

Ice thickness probe out of adjustment – See if the ice thickness probe need adjustment.

Not Making Ice or Making Low Amount of Ice

Disconnected water supply – Is the water supply connected? Make sure the water service valve is open.

Ice Machine is Leaking Water

Faulty or broken water pump – If the leak is coming from the inside of your ice machine, one cause can be a broken or faulty water pump. Have an authorized service technician check it out.

Ice Thickness Probe Issues on Ice Machine

Sometimes the cause of an issue in your ice machine can be the ice thickness probe. If your ice machine is making oddly-shaped ice or it just doesn’t want to harvest, it could be your ice thickness probe. Here’s what to look out for when checking your ice thickness probe.

Why won't my Manitowoc ice maker make ice?

The Manitowoc ice maker will not make ice if the compressor does not start. If the compressor will not start, even if the gear motor is running, check for water in the water reservoir. Make sure the water valve is open and that the float valve screen isn't clogged. When clogged, the screen will reduce the flow of water.

How to check if Manitowoc ice maker is working?

Times arise when the Manitowoc ice maker does not power on or operate when the power switch is set to "ICE." First, make sure that the power switch is fully on "ICE" and not "OFF" or "CLEAN." If the machine does not turn on, check that the power cord is connected to a working power outlet. If the power outlet is controlled by a wall switch, check that the switch is in the "On" position. If you are unsure whether the power outlet is working, plug another device into the outlet and check for power.

What to do if your ice machine is not working?

If you are unsure whether the power outlet is working, plug another device into the outlet and check for power. If you are unable to work another device on the outlet, the ice machine may have blown a fuse or tripped a circuit breaker. Replace the fuse or reset the breaker as needed. Advertisement.

What happens if you can't work another device on the outlet?

If you are unable to work another device on the outlet, the ice machine may have blown a fuse or tripped a circuit breaker. Replace the fuse or reset the breaker as needed.

What is a Manitowoc ice maker?

Manitowoc ice makers are standalone ice making machines for businesses and other users. The ice makers run on a dedicated water connection which allows the machine to continuously make ice. The ice makers may have problems with normal operation from time to time which will reduce the amount of ice the machine produces. Troubleshoot your Manitowoc ice maker, and make any needed fixes to return it to normal operation.

How cold should water be for a Manitowoc ice maker?

Water filters need to be replaced on a regular schedule to ensure high quality ice. Next, make sure the water temperature entering the machine is below 90 degrees. The ice formed in the Manitowoc ice maker will be poor when using water at or above that temperature.

Why won't my compressor start?

Another potential reason the compressor to not start is the condensing unit is not receiving power. Check for a broken fuse or tripped circuit breaker and change the fuse or reset the breaker as needed. Advertisement.

How to prevent ice machine from freezing?

If your unit is located in a region with hard water, mineral or scale buildup may be causing the machine to freeze. Clean the machine using a descaler that is safe for ice machines to get rid of the buildup and prevent freezing.

Why does my ice machine mold?

Molding in an ice machine can be common if the machine is in an unsuitable environment. It can also be caused by infrequent or improper cleaning.

What is the most important element to check when dealing with a freezing ice machine?

When dealing with a freezing ice machine, the most important element to check is the evaporator plate. Freezing can damage the evaporator plate irreparably and be costly to fix if a technician or a plumber is not called to inspect the machine. There are a few steps you can take to prevent freezing.

Why is my water line clogged?

Look for obstructed waterlines. Obstructed or clogged waterlines can be caused by scale or mineral buildup. Call a plumber to have obstructed waterlines professionally cleaned.

How to prevent a leak in a washing machine?

Turn off your machine before inspecting. Avoid any potential accidents or electrical injury by unplugging your machine before looking for the source of the leak. This may also prevent the leak from expanding.

What to do if a washing machine leaks?

Inspect the machine to determine the source of the leak. Depending on the origin of the leak, you may need to call a technician or a plumber. Frequently, leaks on the outside of the machine are caused by plumbing issues.

What is commercial ice machine?

Commercial ice machines are an integral part of restaurant, bar, cafe, hospitality, and office spaces. With heavy-duty, day-to-day use, even high-performance brands like Manitowoc can experience malfunctions from time to time. Some issues may require a quick fix or thorough cleaning, while others may require a service technician. Check out our Manitowoc parts and accessories to replace a lost or damaged piece.

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      Metadata
      Bindings
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      • 19. /vendor/outl1ne/nova-menu-builder/src/Models/Menu.php:35
      • 20. /vendor/outl1ne/nova-menu-builder/src/helpers.php:33
      • 22. /vendor/laravel/framework/src/Illuminate/Routing/Controller.php:54
      • 23. /vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php:45
      • 24. /vendor/laravel/framework/src/Illuminate/Routing/Route.php:261
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      270μs/vendor/outl1ne/nova-menu-builder/src/Models/Menu.php:35receivinghelpdeskask
      Metadata
      Backtrace
      • 24. /vendor/outl1ne/nova-menu-builder/src/Models/Menu.php:35
      • 25. /vendor/outl1ne/nova-menu-builder/src/helpers.php:33
      • 27. /vendor/laravel/framework/src/Illuminate/Routing/Controller.php:54
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      Bindings
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      • 24. /vendor/laravel/framework/src/Illuminate/View/Engines/PhpEngine.php:58
      • 25. /vendor/livewire/livewire/src/ComponentConcerns/RendersLivewireComponents.php:69
      • 26. /vendor/laravel/framework/src/Illuminate/View/Engines/CompilerEngine.php:61
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