Receiving Helpdesk

why is my gas geyser not igniting

by Nestor Gibson Published 3 years ago Updated 3 years ago

There is a water filter located in the water inlet pipe in your geyser. If this filter becomes clogged it will restrict the water supply to the geyser & the geyser will not ignite. If you live in a rural area &/or your water is supplied by borehole, you may need to clean out this filter from time-to-time.

Why is my gas geyser not working?

All gas geysers are sensitive to having the correct gas mixture. Is your geyser not making a clicking noise? Check that your water pressure is sufficient. Water pressure from boreholes pumps can fluctuate which can prevent the geyser from switching on. In this case you will need a pressure pump to stabilize your water pressure.

How do I Stop my geyser from igniting?

There is a water filter located in the water inlet pipe in your geyser. If this filter becomes clogged it will restrict the water supply to the geyser & the geyser will not ignite.

Can a geyser burst?

Generally speaking geysers do not burst, we should classify “burst” into a serious leak, corrosion or possibly a burst pipe. There are many different components to a geyser and one of them could be the reason for geyser malfunction.

Why is my hot water geyser running cold?

Make sure no other hot taps being supplied by this geyser are in use as this “steals” /splits the geyser’s capacity between the two taps & allows the cold water to become dominant, resulting in both outlets having luke-warm/ cold water. If too many hot taps are switched on simultaneously, there geyser will switch off automatically

What to do if gas geyser is not working?

Check the battery box - remove the batteries, feel if the spring connection is not broken. Is it possible that you have you run out of gas? You might have a vacuum lock if you have recently replaced the gas cylinder. Remove the gas pipe from the regulator and open the gas cylinder for a few seconds.

Why is my hot water heater not lighting?

When the water heater pilot light goes out, first try relighting it, following the directions on the water heater label. If the pilot doesn't relight, if it goes out right after lighting or if it goes out repeatedly, by far the most common cause is a bad thermocouple.

Why is my geyser light not working?

First, reset any tripped circuit breaker, and replace any blown fuse. Next, check if power is being supplied to the electric water heating element thermostat. Test the element, and if it's faulty, replace it.

What is the most common problem with a gas hot water heater?

Water leaks are perhaps the most common type of water heater issue you'll face. Any water heater will start to leak eventually, as by nature water will eventually corrode your tank and create microscopic cracks or fractures.

What do I do if my pilot light won't light?

If your pilot light won't stay alight, it might be the thermocouple. Sometimes dust buildup collects on the thermocouple and blocks the sensor. Try cleaning the thermocouple and then relighting the pilot light. If it continues to go out, the thermocouple might need to be replaced.

How do you ignite a gas water heater?

Turn the water heat dial to Low and the On/Off/Pilot dial to Pilot. Then, turn the On/Off/Pilot dial downwards and push the igniter button at the same time. Let go of the igniter button, but keep pressing the Pilot dial downward for around 30 seconds. You should hear a "whoosh" sound when the gas is lit.

How do you reset a geyser?

0:352:05How To Reset The Reset Button On a Electric Hot Water Heater Pretty EasyYouTubeStart of suggested clipEnd of suggested clipOnce you get these two spoons. Out. One will likely see some installation on the way in the way andMoreOnce you get these two spoons. Out. One will likely see some installation on the way in the way and on this unit the reset buttons right here. So push it back in and that just kind of reset.

How do I know if my geyser is broken?

Some signs that your geyser is broken or may be about to break include low water pressure, a humming or cracking sound from the geyser, or water marks or dripping near the geyser.

How do you release an airlock in a geyser?

Fix the airlock Turn on the broken tap and this will help breaking the airlock. But for this, leave the taps running for a few minutes. If this works, then first remove the hose off the highest tap and not the lowest. Doing the opposite could mean developing a vacuum and thus an airlock again.

How do you troubleshoot a gas hot water heater?

0:005:44How to Troubleshoot the Pilot in a Hot Water Heater - YouTubeYouTubeStart of suggested clipEnd of suggested clipThere is also an inner cover if you do not have both you need both so find one if you don't and thatMoreThere is also an inner cover if you do not have both you need both so find one if you don't and that for that you probably need to call a certified technician.

Is there a reset button on a gas water heater?

The reset button is often red and located near the thermostat or behind a metal panel that is removable on the unit. When you find it, push the reset button and then release it. There may be a lower thermostat button also known as a second reset button.

What to check if water heater is not working?

A water heater that produces no hot water may not be getting power, may have a tripped limit switch, or may have one or more failed heating elements. First, check the water heater's circuit breaker in the service panel to make sure it hasn't tripped. If the breaker has tripped, switch it off, then switch it back on.

Why does my geyser switch off?

If the cold water pressure is too strong it back-feeds water into the geyser causing it to switch off . This can also be solved by having a non-return valve fitted between the geyser and the hot tap/s. If you live in a warm/ hot region, you will not need to use the Winter temperature setting.

How to check if water pressure is too low?

To check if your water pressure may be too low, turn the water adjustment knob on your geyser totally clockwise and if there is no clicking sound the cause is most likely insufficient water pressure (also remember to check the geyser’s batteries – see above) There is a water filter located in the water inlet pipe in your geyser.

Can a faulty regulator ignite a geyser?

A faulty regulator restricts the gas flow & the geyser will not ignite without sufficient gas. It is always best buy a good quality regulator (not the cheapest on the market) Do not buy ‘Rogue’ gas cylinders, even if they are cheaper than those sold by established LP Gas outlets.

How to stop a gas geyser from igniting?

If you have recently changed your gas cylinders there is a chance that some air got into the line and is stoping the geyser from igniting. One way to fix this is to cycle the tap on and off continuously until the geyser ignites, open the tap for 30-40 seconds then close for 5 seconds and repeat. Altenitavly, most geysers have a pressure testing point where the gas could be bled until all the air is out the system, this is for installers only, please do not attempt if you are not a registered gas installer. Please ensure that your installer checks for leaks on the test point after bleeding the air out.

Why does my gas geyser turn off?

Diagram gas geysers can experience problems (turning off) when they are connected to mixer taps due to increased pressure in the water line after the gas geyser. Zero rate, constant temperature and fan force driven gas geysers do not suffer from these problems because...

Why are gas fires so expensive?

Most gas fires/fireplaces are quite expensive to run due to open-plan homes, poor insulation and poor appliance choice. However when there is proper insulation in a closed (but adequately ventilated room) and the correct gas fire/fireplace for the job it can be less...

What happens if you have too much pressure after a geyser?

Too much pressure after the geyser. If you have very high water pressure the pressure difference may not be enough for the diagram to move enough, to warrant ignition. Check if there are any restrictions in the line from the geyser to the tap.

What happens if water flows out of tap?

If the water flow coming out of the tap is very low you may have debris in your pipes on the cold or hot water line. Check your geysers filter and clean if necessary. Or check and ensure there is no debris in your piping.

Why is my gas valve not allowing gas to flow?

Gas pressure too high or too low. If the gas regulator is faulty it may give too much or too little gas pressure causing the various gas valves to not allow gas to flow. Please call a registered gas installer to test the pressure of the gas line.

What happens if you don't have enough water pressure in your geyser?

If there is not enough water pressure the diaphragm inside the unit will not move and the geyser will “think” that there is no water at all . So you may need a booster pump with a water tank.

Why is there no spark in my water heater?

When the igniter is pressed down, it releases a spark which ignites the gas. If there is no spark, it could be because of an issue with the entire igniter. Loose wire connections.

What happens if the igniter switch is broken?

A broken electrode. When the igniter switch is pressed down, the electrode is what releases the spark. If the electrode is faulty or broken, there won’t be a spark. In this case, you’ll need to replace the electrode entirely. Carbon deposits and/or grime on the pilot light.

What happens when a piezo igniter is pressed down?

When the piezo igniter is pressed down and released, an electric spark is produced to light the primary gas burner in the water heater. The electrode should release a spark simply by pressing the piezo igniter. If the spark electrode won’t produce a spark, the electrode itself is likely defective and needs replacing.

How to ignite a pilot on a gas heater?

When you hold down the pilot switch on a gas heater and click the igniter button repeatedly, a small spark should ignite the pilot. However, if the pilot flame will not light after you click the igniter, you need to verify that a spark is happening inside the pilot. When the piezo igniter is pressed down and released, ...

Why does my water heater pilot light go out?

Low gas pressure or a defective gas control valve may result in the pilot light going out frequently. If you suspect that this is the case, you will need to contact a water heater repair person or your gas company to correct it. Air in the gas line.

Why won't my water heater pilot light?

This issue is most likely caused by one of the following: The gas valve on the gas supply pipe may be shut off. Verify that this valve is open.

How to turn on piezo igniter?

Switch the knob back to the Pilot position. Press and hold down on the gas control knob, or pilot set button. At the same time as you’re holding down the pilot switch, press on the piezo igniter. When you click the igniter, you should hear a “click” sound, indicating the spark igniting the pilot.

How to fix a gas water heater?

But, before trying to fix the unit, let's go first through the troubleshooting checklist recommended by the manufacturers. The checklist can assist you in fixing some common and frequent problems, such as flame loss, no hot water, ignition problems, or avoid potential issues: 1 Make sure that gas and water are open and electricity is ON (120 VAC supply). 2 Confirm that the correct gas type (natural gas or LP) is used. 3 Make sure the pressure is per specs. 4 Verify that all air was purged from the gas line and after the installation. 5 Make sure plumbing is installed correctly, per codes and manufacturer's instructions. 6 See if the water pressure is per specs. 7 Ensure that water is not too hard (over 7 grains) as it can cause sediment build-up. 8 If your location is at a higher altitude, check out if the water heater is set correctly or as designed. 9 And finally, is there an error code?

What happens if you fail to ignite a tankless water heater?

Some brands of tankless water heaters are set in a way that if there are three failed attempts to ignite the burner, the error code will appear showing the ignition failure problem.

What causes a tankless water heater to fail?

The failure can be caused by a problem inside the water heater or due to an external cause.

How does a tankless gas burner work?

The gas is coming from the gas supply through the gas line and gas valve. When the user opens the hot water tap, the electronics in the tankless unit reacts, allowing the ignition to start, generating the sparks. With the ignition electrodes creating sparks, the gas starts flowing into the combustion chamber, igniting the burner.

How to fix a water heater that has no spark?

Turn the gas supply to the water heater off. Unplug the igniter wire. Use the insulated pliers, hold the igniter wire, and ¼" from a metal part. Run the heater. If there is no spark, then fix one of the following problems:

What causes carbon build up on flame rod?

If exhaust gas recirculation causes incomplete combustion, it will result in carbon build-up on the flame rod. Burner. Inspect the gas burner for debris or condensate build-up, and if necessary, use the air compressor or strong vacuum cleaner to clean.

What causes a metal burner to short?

A loose element can drop and touch the metal burner creating a short. Check if there are damages to the ceramic insulator of the electrode. Venting. A vent blockage is the frequent cause of ignition failure. Anything blocking the exhaust or air intake should be removed.

How to light a gas igniter?

Lighting a hot surface ignition: Locate the igniter button. Press and hold down the button. Listen for the click and ignition.

Why does my igniter throw codes?

The control board will throw a code if there is a problem with the voltage. The board uses blinking lights, to identify which code is being thrown. You will need to check your user’s manual, to find out which of the blinking lights, and codes, are causing the problem with your igniter.

What happens if the main control valve is bad?

If the main control valve is bad, your water heater igniter will not be able to light the pilot, no matter how many times you try. The only way for you to troubleshoot your main control valve is to rule out all of the other issues on our list of common problems.

What happens if you have too much voltage in a water heater?

If you are getting too much voltage, (over 125 VAC) it can cause your igniter to fail. Use your multimeter, to test how much voltage is going to the igniter. Most new electric igniter water heaters will have a control board. The control board will throw a code if there is a problem with the voltage.

What to do if water heater is not working?

When you have a problem with your water heater, you will need to do some troubleshooting and some testing. Sometimes it may be an easy fix, such as a loose wire, other times, it may be something more advanced, such as a bad thermocouple.

Do you need to turn off the gas on a hot water heater?

Any time you work on a hot water heater, you need to make sure that it is unplugged, and that the gas is turned to the off position. If you are unsure about what you are doing, do not hesitate to call a service professional. Better safe than sorry.

Can a thermocouple be damaged?

The thermocouple could be damaged and will need to be replaced, or it may just be loose. Check to make sure the thermocouple connection to the control valve is tight. If you feel some slack, you will need to tighten it, to correct this problem. If that is not the problem, you may have a bad thermocouple on your hands.

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