Why has my BT email stopped working? There have been problems with the BT IMAP
Internet Message Access Protocol
In computing, the Internet Message Access Protocol (IMAP) is an Internet standard protocol used by e-mail clients to retrieve e-mail messages from a mail server over a TCP/IP connection. IMAP is defined by RFC 3501.
Full Answer
Why am I not receiving emails from BT?
If everything works fine in webmail, you may need to check your program settings. Check spam folders - genuine emails sometimes end up in there by mistake Many customers find the BT community forum is a great way of getting help.
Are there any problems with BT IMAP/POP servers?
There have been problems with the BT IMAP/POP servers stopping email clients from accessing the users email account for years. The advice from forum users is to do nothing such as changing passwords or deleting and resetting up accounts as this invariably causes more problems than it solves.
How can I get help with emails from BT?
Check spam folders - genuine emails sometimes end up in there by mistake Many customers find the BT community forum is a great way of getting help. It's easy to get answers to your questions: BT Tech Experts is a technical help service available 365 days a year. Was this answer helpful?
Is there a BT Yahoo Mail service?
You could have seen the service branded as, “BT Yahoo Mail” and this should come with a new faster service through BT Mail. When btinternet.com, or social account deliver outage and maintenance details, then our editors or the Product Reviews community will provide updates to help with current problems.
Why has My BT email account stopped working?
Most log in failures are because you've changed your password and forgotten to update all the devices and email programs you use to get your email. If we detect multiple failed log in attempts on your BT Email account, we'll lock it to protect you and will ask you to change your password to make it secure again.
How can I get My BT emails back?
Log into My BT using your BT ID. Click Your products > BT Email > Manage. Find the email address you want to recover and click See Options. Select either Reactivate or Reuse (you'll only see one of these, depending on whether the account was suspended or deleted).
Why is My BT email not working on my Iphone?
If you're still having problems, you can try deleting and re-installing the account. Or if you have another Apple device that you don't use for email, you could try setting up email on that device. This will synchronise the devices and may fix the problem. You can then delete the account as necessary.
Why can't I log into My BT account?
If you're typing in the correct BT ID username and password and you still can't log into the My BT app, try logging in on BT.com using a browser. If you still can't log in, please get in touch.
Are BT closing email accounts?
We're closing some of our older email services. That means your BT email address will stop working after 7th April 2018, unless you add it to your BT Broadband account. If you don't do that, you'll lose your email address as well as the folders and messages associated with it.Apr 5, 2018
How long are BT emails kept?
If you don't upgrade to Premium email, after 60 days all of the email addresses linked to your BT ID will be deleted. Once the email addresses have been deleted, you'll have the option to Re-use the email address for up to 3 years but it won't be possible to recover personal data.
Does Btinternet com still exist?
Re: Mail address @btinternet no longer exists However I thought this was a permanent email address as part of my contract for a broadband package with BT.May 16, 2018
How do I get my bt emails on my iPhone?
Re: Accessing my email on my iphone Log onto your MyBT and click on "Package" scroll down to "BTMail" and sign in there or go to "Broadband" and scroll down to "sign into email" which will bring you to the log on page where you enter your details.Feb 7, 2020
How do I sync my BT email to my iPhone?
Re: Email Sync Issues on iPhone In order to get it working you need to go into settings, password and accounts, add mail account, select other and put your bt email address fully in but use the WRONG password. This will then allow you to manually set up the email account.Dec 30, 2019
Why can't I log into my Btinternet email?
Make sure your 'Caps Lock' key isn't on, and check for spelling mistakes or extra spaces. Leave it a bit and then try to log in again later. Repeat log-in failures are most likely caused because the password in your mobile device, tablet or email program doesn't match your email account.
How do I contact BT customer services?
Need to speak to our Customer Service team?We've included some ways you can get in touch: Email: enquire-btshop@bt.com.Help guides. You can also take a look our help section where you'll find a range of help articles and FAQs.Need to take it further?
What is BT Basic email?
With Basic email you get: Just one BT email address. You won't be able to create new ones, but any you already have will still work. Access via www.bt.com only. You can't use this email with an email client or on your device.