Receiving Helpdesk

why does my directv dvr keep freezing

by Dr. Otho Renner II Published 3 years ago Updated 3 years ago

5 reasons why your DirecTV Genie keeps freezing are:

  • Bad weather
  • DVR signal interference
  • Coax cable is disconnected from the main receiver
  • Outlet is faulty
  • DirecTV Genie box is malfunctioning

This is because dust and dirt can get stuck in the fan which will slow down the cooling process. Most of the time a small fix and an update can fix issues that you are facing. Check for software updates and if you see an update make sure you update them. Software issues can also freeze the device.19-Oct-2021

Full Answer

Why does my DirecTV Now Buffer all the time?

To use the troubleshooter to resolve the problem, follow these steps:

  • Go to “Windows Settings” by pressing “Windows key + I”.
  • Now head over to the “Updates and Security” section.
  • Here, you will notice the “Troubleshoot” option on the right side of the screen. ...
  • Here, Microsoft has provided many general areas where troubleshooting is required. ...
  • After that, click on the “Run the troubleshooter” button.

More items...

Why does mobdro keep freezing?

Some of the most common causes of buffering include the following:

  • Slow Internet Speed Internet speed is by far the most popular culprit for buffering and streaming interruption. ...
  • Video Resolution The type of video resolution you choose to stream will also contribute to the amount of buffering you will experience. ...
  • Having Insufficient RAM Insufficient RAM is also known to contribute to buffering. ...

More items...

Why is my DIRECTV DVR freezing up all the time?

  • You could have poor signal quality for reception
  • It could be overheating
  • It could have hardware issues with the:
  • Hard disk
  • Flash memory
  • Processor
  • Tuner
  • They could have issued a software update that broke something
  • The channel might be broadcasting some data the box doesn't like

How to fix the screen when DirecTV freezes?

  • Reason #1: Bad Weather
  • The Solution to Your Problem
  • Reason #2: DVR signal
  • The Solution to Your Problem
  • Reason #3: Coax Cable Is Disconnected From the Main Receiver
  • The Solution to Your Problem
  • Reason #4: Outlet Is Faulty
  • The Solution to Your Problem
  • Reason #5: DirecTV Genie Box Is Malfunctioning
  • The Solution to Your Problem

What causes a DVR to freeze?

DVR can keep freezing because of the DVR overheating, blocked air vents, and when the hard drive is failing. Overheating: If your DVR is on a soft surface where the cooling fan cannot work correctly, and the heat is trapped, it can lead to overheating issues.

Why is my DirecTV pausing?

Severe weather, such as heavy rain or snow, can interfere with the signal, and cause your picture to freeze or pixelate. Obstructions such as tree limbs or buildings can block your satellite dish's clear view of our satellite. Or excessive water may pool on the face of your dish and cause service interruptions.20-Aug-2018

How do I fix my DirecTV DVR?

DIRECTV DVR Problems? Try this easy fixStep 1: Reboot the box you're watching. Resetting your DIRECTV box usually just means finding the red button and pressing it. ... Step 2: Reboot the DVR or server. ... Step 3: Reboot the DVR or server again. ... Step 4: The long unplug.08-Jun-2020

Why is DirecTV glitchy?

Physical obstructions, outdated equipment and even the weather can cause pixelation. Anything that interrupts the signal between DirecTV's in-orbit satellite and your HD DVR receiver has the potential to turn an evening in front of the TV into a frustrating experience.

How do you unfreeze a DirecTV box?

Unplug your receiverUnplug your receiver's power cord from the electrical outlet, wait 15 seconds, and plug it back in.Press the Power button on the front panel of your receiver. Wait for your receiver to reboot.

Why does my DIRECTV box keep resetting?

Solution 1: Check your cables Make sure your TV and your receiver are both on. Unplug the end of the power cord connected to the back of your receiver and plug it back in. Make sure it's securely connected. Unplug the other end of your receiver's power cord that's plugged into the electrical outlet and plug it back in.18-Mar-2021

How do I refresh my DIRECTV box?

How to perform a refresh:Go to Account overview > My DIRECTV > Manage my plan.Choose Refresh service under Manage & learn about equipment.Select Refresh Receiver.Wait 5 minutes. Your DIRECTV service may be interrupted during the refresh process.31-Oct-2018

What does 771 mean on Direct TV?

is having trouble communicating with yourIf you see error code 771, it means your DIRECTV receiver is having trouble communicating with your satellite dish.

Does resetting DIRECTV DVR erase recordings?

This erases all your recordings, all your settings, and puts your receiver or DVR in the state it was when you got it. We recommend this option before sending a defective or unwanted device back to DIRECTV.02-Nov-2014

What should the signal strength be for DIRECTV?

For the more amateur folks, all you need to know is that the signal strength is a number between 0 and 100 where 100 is the best signal you can get. As you see in the screen above, some zeroes are normal. This indicates that a particular transponder isn't being used in your area.23-Feb-2018

What does code 614 mean on DIRECTV?

DirecTV error code 614 means that the video connection has been lost between the Wireless Video Bridge or better known as the Main Genie receiver and the Genie Client.

What Is DirecTV Genie?

DVR stands for “Digital Video Recorder.” A DirecTV Genie is just that- a high-definition (HD) digital video recorder that enables you to use its features in every room of the house.

Why Does DirecTV Genie Keep Freezing?

If your DirecTV Genie keeps freezing, you’re probably wondering why. We’ve got the answer to your problem!

Related Questions

You don’t need Internet service for a Genie DVR- it will still play your recordings.

Final Discussion

DirecTV Genie is a digital video recorder that only requires one box per home. It’s incredibly multifaceted and relatively error-free, minus the occasional freezing.

DirecTV box lagging

You’ve waited two years for your show to come back for it’s final season. Your football team is playing in a big game. You love the Price is Right. Whatever your reason for plopping in front of the TV, you expect it to work and work well.

Make fireworks in iTunes

Given it’s the 4th of July, I thought I’d toss in a neat trick for iTunes users. Do you use the program to listen to your music? Why not enjoy some fireworks while doing so!?

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