Top reasons why you want to work at KFC: In 2019, they were ranked the 11th most successful fast-food chain in America Flexible student scheduling and free shift meal You enjoy the product and the service you get at KFC and would be proud to represent them
Why does KFC ask if you are interested in the job?
In this case, KFC asks this question as they’re trying to gauge your interest in the specific role which helps them better understand your likelihood in being a productive long term employee.
What skills do you need to work at KFC?
What skills do to you need to work at KFC? Communication skills as you will be working with customers. Teamwork as no one individual can operate a restaurant by themselves. Attention to detail as customers orders have to be made exactly the way they want it and the restaurant has to be clean and orderly.
Can I work at KFC to pay for college?
Note if you want to work at KFC to pay for your education that is fine but make sure you demonstrate that you will are committed to working there for more than a few months. Make sure you know where you are going and how long it takes to get there.
What is the work environment and culture like at KFC?
KFC has an amazing work atmosphere, everyone is kind and willing to help you with anything you need. It was a promising job for a student at the time of hire, where they would give me shifts that was flexible to my school schedule
Why do you want to work for KFC?
You should focus on something that distinguishes KFC from their competitors, such as McDonald’s or BK, or other. In an ideal case you should recognize something about their brand, or the working environment, things that simply click with you and motivated you to apply. For example:
What is your availability? Which days and hours can you work?
KFC runs a very flexible shift system where you can apply for your work only days in advance, which is a huge benefit for all part time employees. Nevertheless, you should make an impression that you have a plan, and know what role this job at KFC will play in your present life.
How would you define a great customer service?
Your definition should be as close as possible to your real experience from KFC. They try to treat each customer as a friend, with smile, and they do not care about speed. They care about quality. Say that each customer should feel as if they were dining among friends, as if their mommy fried the kitchen back home.
What are your expectations on your colleagues at KFC, and on the managers?
You have basically two good options to answer this question. First one is saying that you expect a lot from one person only–from yourself. You want to be the best version of yourself each day, and try your best to satisfy each customer, and to help your colleagues thrive in the workplace.
Are you a team player?
Teamwork is everything for the family at KFC. Ensure the interviewers that you can’t wait to meet your new colleagues, and to play your part in the success of a particular KFC restaurant.
What are your salary expectations?
Let’s be honest. Majority of people working in KFC restaurants earn a minimum wage, or close to a minimum wage. That’s because no experience is required, and after the training you will find the job comparatively easy.
What would you do if a customer complained about the quality of the service they received?
Say that you would never argue with a customer. You will carefully listen to their words, and try to identify the reason why they got angry. Then you may call a manager to the scene, because as a standard KFC Team Member you aren’t responsible for addressing certain complaints.
How to stand out at a KFC interview?
TIP #1 – One of the simple ways you can stand out at your KFC interview is to dress smart and smile. When you carry out your pre-interview research, you will notice on the KFC website they want their staff to smile and be happy. Being happy and positive from a customer service perspective is very important, and this will help the customers to feel they have had a genuinely positive experience when they visit the KFC store.
What are the KFC slogans?
The KFC slogans include “It’s Finger Lickin’ Good!”, “Nobody does chicken like KFC”, and “So good”. KFC also has three important values, which are be your best self, make a difference, and have fun.
When was KFC founded?
Brands. KFC was founded by Colonel Sanders and it opened its first franchise in Utah back in 1952. The Colonel Sanders brand and secret KFC recipe of 11 herbs and spices have been integral parts of the company’s success ever since.
When did KFC start?
KFC is a fantastic brand that first set up in 1952 in the US and set up shop in the UK back in 1965. The brand has been built on solid values, great customer service and even better chicken based on the Colonel’s secret recipe.
Is Kentucky Fried Chicken fresh?
FACT #2 – All Kentucky Fried Chicken is freshly prepared in each restaurant every day! The chicken is then breaded by hand whilst under supervision, so this means the quality is outstanding, and all food is fresh. FACT #3 – KFC in England promised to introduce, by 2020, more dishes under 600 calories.
Is KFC transparent?
This is in response to Public Health England’s recent guidelines. FACT #4 – KFC is transparent in terms of their nutritional information. That is, with the exception of, the all-important secret Colonel recipe!
1. Introduce Yourself To Us
This question is asked by the interviewer to get insight into your experience and qualifications relevant to the role you are seeking. The best strategy for responding to this question is by summing up a version of your background and skills as you connect them to the position you have applied for.
2. How Does Your Experience Relate To The Position You Have Applied For?
Here, the interviewer seeks to understand whether or not your work background connects to the needs of the restaurant. The best strategy for responding to this question is to summarise your work history as you connect to the job at hand.
3. What Qualities Do You Require To Succeed In This Role?
This question allows the employer to know whether you are aware of the qualities you should have to be successful in your roles at KFC. In your answer, provide insights about the traits and strengths you will bring to the table.
4. What Do You Like About Working In A Restaurant?
The interviewer asks this question to find out whether you love the daily challenges that come along with working in a restaurant. To answer this, highlight some of the things you like about working in a restaurant.
5. At KFC We Focus More On Customer Service. Do You Have Any Experience In Customer Service?
While asking this question, the KFC hiring manager wants to know whether or not you have the right approach to offering good customer service. The best strategy for responding to this question is to share a positive experience you have had with your customers.
6. Describe Some Of The Things That Make Good Customer Service
This is a question that is testing your knowledge in customer service. Demonstrate that you are the best fit for the job by highlighting some of the examples of good customer service.
7. Why Is Customer Service So Important?
The interviewer asks this to find out whether you are aware of the importance of having excellent customer service skills. In your answer, provide a few importance of customer service as you connect them to the role at hand.
Can you afford to work at a certain time?
You cannot afford work at certain time, and their schedule, shift patters, their opening hours, or flexibility they offer to their part time employees, suits you perfectly. That’s definitely a good enough reason to mention, in any restaurant.
Do restaurants have difficult job interviews?
Generally speaking, interviews in restaurants do not belong to difficult job interviews. Many places struggle with hiring staff, and employee turnover is high in the entire hospitality industry. Hence they won’t typically torture you with some tricky behavioral questions, or assessment tests.
Is KFC a strong brand?
KFC is one of the strongest brands in the hospitality industry. You have an excellent system in work, and I know that I can succeed here without having any previous experience in the field. Simply because you have a great training program in place, and the entire franchise works like a Swiss watch.
