Receiving Helpdesk

why do sainsburys record think 25 refusals

by Ruth Reichert Published 3 years ago Updated 2 years ago

Additionally, why do Sainsburys record think 25 refusals? The Think 25 policy is set to make sure no one manages to buy alcohol if they are under 18. I just show my provisional and thats that. Refusals are checked by trading standards but it isn't law that they are recorded, it just shows you are checking.

Full Answer

What does ask stand for Sainsburys think 25?

Someone who looks 18 could easily be 16, likewise, they could easily be 20 or 22. It's less likely, however, that they'll be 25. For this reason, we ask all colleagues to check the age of anyone buying restricted products who they believe to be under 25.

What does ask mean in think 25?

Responsible retailers now operate a 'Think 25' policy on age-restricted sales, so shopworkers are instructed to ask for proof of age identification from any customer the shopworker thinks might be under 25. 'Think 25' is a legal requirement in Scotland.Jan 18, 2022

Why is it Challenge 25?

Challenge 25 is a retailing strategy that encourages anyone who is over 18 but looks under 25 to carry acceptable ID (a card bearing the PASS hologram, a photographic driving license or a passport) if they wish to buy alcohol.

What 4 things must be written in the refusal book?

The information you need to record includes the date and time, which product was refused, why you refused the sale plus any other details that may be useful to others in future.Jan 8, 2016

Are you allowed to ask customer to remove religious veil Sainsbury's?

Officers are requested that passengers wearing veils or other face coverings ask to remove the covering in order that they may be identified as the rightful holder of their passport or travel document.Jul 1, 2010

What is Sainsbury's ask policy?

Promoted Stories. The end of restrictions means that there is no longer a legal requirement to wear masks in shops. However, supermarket chain Sainsbury's was among the first retailer to announce it is recommending all shoppers and staff continue to wear a covering unless they are medically exempt.Jan 27, 2022

What happens if I dont Challenge 25?

Keep records of all failed attempts to buy alcohol of those without ID who look under 25, as this could help with police or trading standards operations. Publicise your right to refuse the sale of alcohol to an adult where accompanied by a child and you suspect that the alcohol is being bought for the child.

Is Challenge 25 a legal requirement?

Challenge 25 is a scheme that encourages anyone who is over 18 but looks under 25 to carry acceptable ID when they want to buy alcohol. Challenge 25 builds on the Challenge 21 campaign introduced by the British Beer and Pub Association in 2005, who represent the beer and pub sector.

When did think 25 come out?

2009Introduced by the Retail of Alcohol Standards Group as Challenge 21 in 2006, Challenge 25 rolled out in the off trade in 2009.

What are the 5 refusal skills?

Here 's how to practice refusal skills:Give a reason for saying “No.” Be honest. ... Use the right body language. Your body language has to match your words. ... Show your concern for others. Express your concern for those trying to persuade you. ... Suggest something else. ... Take action.

What is the best Refusal strategy?

Walk Away. One of the most effective refusal skills is just too walk away. You may feel obligated to stand and face “the enemy” but you need to just leave. Say no and walk away while saying it.

Why must you record a restricted refused sale?

Each time a sale is refused because a customer cannot produce valid photo ID to prove his or her age the details should be recorded in the Refusals Register once the customer has left the premises. The manager will monitor that the register is being used properly and sign the bottom of each page.

Why Do I Need a Refusal Log?

A refusal log is important because it shows that you’re complying with the law for age-restricted products and acts as evidence should you need to prove that you’re actively ID-ing customers.

Where is the refusal log kept?

The log is often kept behind the till point at your workplace so that you can access it easily.

What happens if a customer cannot present a valid ID?

If the customer cannot present you with a valid form of ID, their ID reveals that they are underage or they appear to be using a false ID, then the sale should be refused and you should make a note of it in your refusals log.

What to do if you refuse to enter a hotel?

You should make a note of the refusal straight away and then ask another staff member to countersign your entry to confirm that they witnessed the refusal and witnessed you asking for ID.

What is the legal age for selling age restricted products?

This is largely to do with safety as these products can be incredibly harmful to the health of people below the age of 18.

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