why can i not print my tickets from ticketmaster

by Ms. Esther Hettinger Published 3 years ago Updated 3 years ago

You may not have a PDF reader installed. If you have selected Print-at-Home tickets and you are trying to print your tickets from your MyTicketmaster account in a web browser, you will need a PDF reader to view the file containing your Print-at-Home tickets. There could be a problem with your printing hardware or connection.

If you can't see a print button, you may have selected a mail or venue collection delivery option. Your delivery option will be listed in the confirmation email you received after booking. For more information on the delivery options offered by Ticketmaster, see our Delivery Option FAQ.

Full Answer

How do I print out my tickets from Ticketmaster?

01/06/2020 · Why can I not print my tickets from Ticketmaster? There may be a printing delay on the tickets for the event you have booked. For some events, tickets cannot be printed until a set date, either at the request of the promoters or due to circumstances beyond our control. See our Ticket Delivery Information for more details.

Why can’t I print my Tickets?

There could be a problem with your printing hardware or connection. If you are able to see the PDF file containing your tickets on your device, but the file isn't printing when you select "print", there may be an issue with the connection between your device and your printer, or there may be a problem with the printer itself.

What do I do if my Tickets are not showing up?

20/03/2020 · They will not be available to print from your online account, nor can they be emailed to you. If you chose Print-at-Home as your delivery method: Go to My Account on a computer or laptop. Please note: tickets may not be printed from our app. Sign in with the same email used for purchase. Click your order and look for the "Print Tickets" button.

Can You Help Me print my e-ticket?

24/04/2019 · Answer TM. If you have a Secure Mobile Ticket, printouts and screenshots will not be accepted at entry. These tickets are powered by a new and unique barcode that automatically refreshes every 15 seconds so it cannot be stolen or copied, keeping your tickets safe and secure.

Can I print my Ticketmaster mobile tickets?

Mobile Entry is the easiest and safest way to access tickets to your events. ... To print your tickets, use the browser on your desktop, laptop or mobile device and login to your Ticketmaster account. Then, locate the order for your event and print your tickets. Please note: tickets may not be printed from our app.20-Mar-2020

When can I print Ticketmaster tickets?

within 7 daysTickets are printed within 7 days of purchase and shipped via USPS First Class Mail. Once printed, we will email to let you know they are on their way. Tickets should arrive no later than 7 business days after they've been printed.13-Sept-2020

How do I print a PDF ticket?

pdf file in Adobe Acrobat Reader, select File and print from the top menu. In the printer window check the box that states "Print As Image", then click Okay. If your ticket has a barcode on it, please make sure it's clear and unsmudged as the tickets won't be able to scan if its not a clear barcode.

Do I need to print my e ticket?

There is no need to print tickets thanks to e-tickets. In other words, e-ticket or online flight tickets have replaced the print ones. Passengers and airline company makes a contract through e-tickets. Passengers' ticket details are secured in the company's database through encryptions such as PNR.

How long does it take Ticketmaster to process tickets?

Get your tickets within 10-14 business days. Tickets are printed within 7 days of purchase and shipped via USPS First Class Mail. Once printed, we will email to let you know they are on their way. Tickets should arrive no later than 7 business days after they've been printed.13-Sept-2020

How can I print my flight ticket?

You can print out your boarding pass prior to your arrival at the airport at home. You can also go to the airline's website and print out from there. You will need to enter the last name of the passenger traveling and confirmation number.19-Jun-2015

Do you need to print PDF tickets?

If you have selected Print-at-Home as your delivery option, you will need to print and take a physical copy of your tickets to the venue. You will not be able to show your tickets on your phone screen at the venue, as the barcode will need to be printed in order for venue staff to scan and validate your ticket.

How do I print tickets from Wallet app?

If you really really must print the Apple wallet ticket, then you can grab a screen image - with the Wallet Pass o your screen simultaneously press the home and power button. Then you can print this image as you would print any photo from your smartphone.

What is a PDF E ticket?

E-tickets are a delivery method that enables you to print your tickets at home to bring to the event. Your PDF tickets and instructions on how to open the PDF will be sent to the email address you provided us with at the time of your transaction and will be delivered in a separate email from your invoice.

Can I show my e-ticket on my phone?

On your Android phone, touch and hold the Home button or say "OK Google." Say a command like “my flights” or “show me my flight.”

Is boarding pass and e-ticket the same?

The difference between an electronic ticket and a boarding pass. Simply put, the difference between an electronic ticket and a boarding pass is that the electronic ticket is a confirmation that you have completed your purchase, and boarding pass is a document that allows you to board on the plane.

How can I check if my e-ticket is valid?

It's very easy to check the validity of your flight reservation. You can Google “airline name + Manage Booking” or go to the homepage of the airline and look for the page or link called “Manage My Booking” or “Manage Booking” or any variation of this.08-May-2016

How to print a ticket without the event?

If only the background of your tickets have printed without the event and seat details, try this: 1 Open the .pdf file in Adobe Acrobat Reader 2 Select ‘File’ and ‘Print’ from the top menu 3 In the printer window, select ‘Advanced options’ 4 Check the ‘Print as image’ box and click OK

How to make sure my printer is on and connected to my computer?

Check to make sure you have Adobe Acrobat Reader 4.0 or higher. Make sure your printer is on and connected to your computer. Make sure your printer has enough memory available and try closing any unnecessary programs.

How to print a PDF ticket?

Open the .pdf file in Adobe Acrobat Reader. Select ‘File’ and ‘Print’ from the top menu. In the printer window, select ‘Advanced options’. Check the ‘Print as image’ box and click OK. Print your tickets again, and this time they should come out with the event and seat details.

How to print tickets on Ticketmaster?

If you’re seeing an error message in your account instead of an option to print your tickets, there are a few things you can try: 1 Click here to see if Print-at-Home is delayed for your event 2 If the event doesn’t appear on that page, try accessing your tickets on a different browser/device 3 If you’re using the app, make sure you have the most up-to-date version, or try again on a browser

How to make sure my printer is on and connected to my computer?

How to print a PDF ticket?

Tickets Booked Online with Print-at-Home Delivery

To access your ticket (s) simply log into your MyTicketmaster account and click the View Tickets button on the Orders page. Please note, you will need a PDF reader to view your tickets (most are available free online).

Tickets Booked Online or via the Ticketmaster App with eTicket Delivery

Tickets Booked through our Contact Centre with Print-at-Home Delivery

After the booking has been completed and confirmed with one of our operators, please wait approximately 30 minutes for an email from Ticketmaster, containing the Print-at-Home file. This will be in a .pdf format.

PLEASE NOTE

For some events, tickets cannot be accessed until a set date, either at the request of the promoters or due to circumstances beyond our control. If you are unable to access your tickets using the methods above, a printing delay may be in place for your event. Please see our Ticket Delivery Information for despatch dates.

What is attached to an e-ticket?

Attached to your e-ticket email is a PDF file which is suitable for printing. The PDF file is formatted specifically for printing, whereas the e-ticket email itself is best formatted for viewing on a computer or smartphone screen. To print this PDF file:

Can I print a PDF from my email?

If you choose to print your e-ticket email (instead of the attached PDF, as above) you may have difficulties. Properly printing the email itself depends on a combination of your email, computer, and printer settings.

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