Experience
- Chairman of the Board. John Leonesio was hired in 2010 to redesign the franchise's business model.
- Founder and CEO. In 2002, Leonesio founded Massage Envy. ...
- Co-Founder. In 1990, he co-founded The Q, the Sports Club, growing it from one unit to 20 units in five years, before selling to 24 Hour Fitness.
- Co-Founder. ...
What is Massage Envy?
Massage Envy is a nationwide wellness franchise providing massage, stretch, and skin care services. The brand is built upon the belief that regular massage, stretch, and facials are integral components of whole-body wellness and keep your body working.
How much does Massage Envy spend on media each year?
The Massage Envy network spent $17.9 million on measured media in the U.S. in 2017. Fallon Worldwide became the company's agency-of-record in 2018. Massage Envy launched a brand awareness campaign "Keep your body working" in early 2019.
Was Massage Envy player performance center the key to Tiger Woods'performance?
Retrieved January 29, 2019. ^ a b "The Massage Envy Player Performance Center may have been one of the keys to Tiger Woods' epic performance at the 2018 Players Championship". AOL.
What does Massage Envy do for the PGA Tour?
In 2017 and 2018, Massage Envy sponsored the PGA Tour and served as the "official total body care sponsor" of Player Performance Centers, mobile trailers staffed with chiropractors, personal trainers, and physical therapy professionals to administer massage and stretch therapy to players.
Who is the CEO of Massage Envy?
Beth Stiller (Nov 25, 2019–)Massage Envy / CEO
Who owns the Massage Envy franchise?
Trivest PartnersTrivest Partners (Trivest) has signed on to own and operate 75 Massage Envy franchises through the purchase of existing franchise locations and the development of new franchise locations.
How long has Massage Envy been around?
Founded in 2002, Massage Envy has more than 1,100 franchise locations in 49 states that have delivered more than 100 million massages and facials. The company was recently ranked No. 1 Best Franchise with an initial investment of $500,001 and up by Forbes.
How much does a Massage Envy franchise make?
Massage Envy Franchise Owners earn $100,000 annually, or $48 per hour, which is 50% higher than the national average for all Franchise Owners at $60,000 annually and 41% higher than the national salary average for all working Americans.
Is Massage Envy a private company?
The Massage Envy franchise network is the largest provider of therapeutic massages and skin care in the United States, and has more than 1,100 independently owned and operated franchise locations, as of 2022....Massage Envy.The company's logoFounded2002Websitemassageenvy.com4 more rows
Are Massage Envy locations independently owned?
Independently owned and operated locations Each Massage Envy franchised location is independently owned and operated, and pricing and services may vary by location.
Where is Massage Envy headquarters?
Scottsdale, AZMassage Envy / Headquarters location
How much does it cost to open a Massage Envy?
What Does a Massage Envy Franchise Cost? To buy a franchise with Massage Envy, you'll need to have at least $0 in liquid capital and a minimum net worth of $500,000. Franchisees can expect to make a total investment of $150,000 - $2,500,000.
Do you tip at Massage Envy?
While it is not a written rule, Massage Envy encourages its customers to leave a tip to show appreciation to the massage therapist. But because it is a form of gratuity, there is no prescribed rate for how much to leave as tip for Massage Envy.
How do I quit Massage Envy?
Send an email to [email protected] and ask the company to end your subscription. Ask the company to send you a confirmation email once your cancelation is processed.
How much do massage franchise owners make?
How Much Could I Earn As The Owner of a Massage Franchise? The average day spa owner's salary is $80,000 a year, according to some industry experts' estimates.
How many Massage Heights locations are there?
140 RetreatsMassage Heights has over 140 Retreats nationwide, with many prime territories still available.
Our Mission
To keep your body working by making massage, stretch, and skin care an accessible part of your daily wellness routine.
Massage Envy Values
Positivity and empathy are the cornerstones for every member and guest who walks through the door of a Massage Envy franchised location. Massage Envy strives to earn and to keep the trust of those served by delivering exceptional and memorable service.
What is massage envy?
Massage Envy operates as an affordable and accessible provider of massage and skin care services. The company, through its team of massage therapists and estheticians, provides therapeutic massage and spa services to consumers across the US, and more recently in Australia.
Who is Paul Malek?
info: Paul Malek (“Malek”) joined Massage Envy as its Chief Financial Officer in 2017. He is responsible for ensuring that the finances of Massage Envy’s franchises are aligned with the company’s overall business goals and accounting best practices. Malek began his career in 1995 at Price Waterhouse LLP (now PricewaterhouseCoopers) where he served in roles in the Audit and Business Services department. He joined Arthur Andersen in 1999 in a management role, and in 2002 moved to the newly organised PricewaterhouseCoopers as a senior manager. From 2004 to 2009, Malek served as Vice President of Finance at Troon Golf, and prior to joining Massage Envy served as Chief Financial Officer at Cadence Education Inc for 8 years.
Roark Capital Group acquired Massage Envy in 2012
In October 2012, Roark announced its acquisition of Massage Envy. Roark's portfolio already included Arby’s, Auntie Anne’s, Carvel Ice Cream, Cinnabon, Moe’s Southwest Grill, Wingstop, and other chains.
More than 180 people reported sexual assaults at Massage Envy by 2017
In November 2017, BuzzFeed News reported that more than 180 people had filed sexual assault lawsuits, police reports, and state board complaints against Massage Envy, its spas, and its employees. Many people said that their allegations were ignored or mishandled.
Roark and Massage Envy issued a safety plan that year
A week after the BuzzFeed News report, Massage Envy published “ A Commitment to Safety,” saying the “heartbreaking stories of sexual assault suffered in Massage Envy franchise locations caused us to take a hard look at our business and at how we protect the members and guests who have placed their trust in the brand.”
Massage Envy Franchisee Owners List
Get the complete list of MASSAGE ENVY franchise owners. Contains phone number, address and name of each MASSAGE ENVY franchisee.
Find MASSAGE ENVY Franchise Owners
One of the best ways to thoroughly research a franchise or business opportunity investment before purchasing one is to get feedback from current and former franchisees involved in the franchise system.
New management in 2019
Beth Stiller is CEO of Massage Envy, appointed in November 2019 after well-known retail veteran Joe Magnacca resigned the post after an investigation into a “brief consensual relationship with an employee,” as a press release said at the time.
Decision to make complaints public
Mellon said the Envy Owners Association has about 212 franchisees as members, of about 390 “non-aggregator franchisees. So we are about 54 percent.” That 390 number excludes most of the “aggregator” franchisees, or the private equity-backed large groups rolling up many studios, which are joining the system in increasing numbers in recent years.
Customer Segments
- Massage Envy targets its services to the general consumer population. The company’s clientele typically fall into one or more of the following categories: 1. Middle-Income Consumers, comprising middle class consumers who some disposable income to pay for massage and skin care therapies, but do not have the time or money to take regular trips to spa...
Value Propositions
- Massage Envy provides value to its customers in the following ways: 1. High-Quality Services– Massage Envy employs well-trained and qualified massage therapists, ensuring that the services it provides are effective, enjoyable, and high-quality; 2. Convenience and Accessibility – Massage Envy makes massage and skin care therapies accessible by allowing customers to schedule ap…
Channels
- Massage Envy primarily serves clients through its network of massage centres and franchise locations. The company currently operates a network of more than 1,200 locations across 49 US states, as well as a franchise location in Australia. Services are provided to clients at these locations by trained massage therapists and estheticians directly. Massage Envy operates a we…
Customer Relationships
- Massage Envy allows customers to schedule appointments on a self-service basis through its website and mobile app. The company’s services, however, are provided directly by rained massage therapists who work closely with customers to identify problem areas, preferred treatments, and beneficial products. Massage Envy maintains a significant presence on social …
Key Activities
- Massage Envy operates as an affordable and accessible provider of massage and skin care services. The company, through its team of massage therapists and estheticians, provides therapeutic massage and spa services to consumers across the US, and more recently in Australia. The company’s services include Swedish massage, deep tissue massage, sports mas…
Key Partners
- Massage Envy works closely with a varied network of partners. These partners can be organised broadly into the following categories: 1. Supplier and Vendor Partners, comprising suppliers of equipment, products, and training that support the company’s core massage and skin care business directly, as well a third-party service providers that support the company’s business op…
Key Resources
- Massage Envy’s key resources are its physical locations, its franchise partners, its teams of massage therapists and estheticians, its suppliers and vendors, and its branding. The company also relies on its IT and communications infrastructure for the development and operations of its website and mobile application.
Cost Structure
- Massage Envy incurs costs in relation to the provision of massage and skin care services. This includes costs relating to the procurement of equipment and third-party services, the payment of salaries and benefits to its employees, and the operation of its various locations – including utility and rental costs. The company also incurs costs in relation to the development of its website an…
Revenue Streams
- Massage Envy generates revenue through the provision of massage and skin care services and the operation of a franchise network. The company’s revenue is derived from two principal sources: fees and payments made by consumers at the company’s locations in return for services and products; and franchise fees paid to the company by its franchisees across the US and Aust…