Where do I drop off my Cox equipment?
- Drop it off at a Customer Service Center or XFINITY Store. Click here to find a Customer Service Center near you.
- Drop it off at The UPS Store. Comcast has teamed up with The UPS Store locations across the country to accept Comcast equipment returns.
- Use a Pre-Paid UPS Shipping Label.
Full Answer
Where can I drop off or ship Cox equipment?
You can drop off or ship Cox equipment, such as cable boxes, modems, remote controls, and cabling at designated Cox service locations. For locations, go to www.cox.com, click the Contact link at the very top right of the webpage, then click Find a Solutions Store.
How do I return equipment to Cox?
Equipment Return. You can drop off or ship Cox equipment, such as cable boxes, modems, remote controls, and cabling at designated Cox service locations. For locations, go to www.cox.com, click the Contact link at the very top right of the webpage, then click Find a Solutions Store.
How do I cancel my Cox cable box?
Subsequently, question is, how do I cancel my Cox Cable Box? Instead, canceling your Cox Internet service requires you to call (866) 961-0027 from 8 a.m. to 8 p.m., Monday to Friday or from 9 a.m. to 6 p.m. on Saturdays.
How do I set up a service transfer with Cox?
To set up the transfer, enter your address on Cox’s website to make sure the company services your new address. From there, you can review or make changes to your plan and schedule your service transfer.
How long does it take to return Cox equipment?
Do you need a return box for equipment?
About this website
Does Cox have a drop box?
Options to Return Cox Equipment Use one of the following free methods to return your equipment. A return box and a shipping label are not needed when dropping off your equipment to a return location. Find a Cox Solutions Store near you. For the nearest location, refer to UPS Store Locator.
Can I drop off my Cox equipment at UPS?
For customers who are located near a UPS Store or have moved to an area not serviced by Cox, the Return Anywhere option offers the flexibility to return Cox equipment to any UPS store located within the United States. Note: To avoid potential charges, contact us to change your service before you return any equipment.
How do I return my cable box?
Secure the equipment with the packaging included in your shipping box. Place the prepaid return label over the original shipping label. Bring the packaged equipment to any U.S. Postal Service Office. Use the U.S. Postal Service Locator tool to find the nearest office to you.
What happens if I don't return Cox equipment?
Consequences of Not Retuning the COX equipment Remember you had agreed to the terms and conditions of the contract of the company. Failure to return the device may lead to penalty and more bills. Again, if your device is leased, it is crucial to return it to keep off from future problems.
Does Cox provide modem and router?
You may provide your own modem, wifi router or combination device (click here for a list of supported devices). However, we will not be able to provide any support for your home network unless you rent the Panoramic Wifi Gateway. This allows us to provide the best experience and support possible to you.
How long do I have to return Comcast equipment?
You have 14 days from when your device was shipped (or purchased in a retail store) to start a return or exchange. The device must be activated before being returned or exchanged. For accessories, you have 30 days from your purchase date to start a return or exchange.
Can you return Comcast equipment to any location?
Drop off your equipment at any Xfinity Store or Comcast Service Center. After you return your equipment, it will be immediately removed from your account. Our team at the Xfinity Store will provide you with a receipt confirming your return details.
How do I return my modem router and Spectrum?
Please use the link to find the nearest UPS Store. The UPS Store will handle packaging and shipping back to us at no charge to you. Just bring your equipment and tell UPS that you're a Spectrum customer, and they'll take care of the rest. Remember to hold on to your receipt for tracking purposes.
How much does Cox charge for a lost remote?
"Effective October 15, 2016, Cox will begin charging a $20 fee for each additional, lost or broken Cox remote control."Apr 4, 2016
How much does it cost to replace Cox cable box?
Hidden costs of Cox TV plansFeeAmountContour HD Box$8.50/mo. each (1st box included)Basic Box$6.00/mo. eachCableCARD$6.00/mo. eachEssential DVR Service$10.00/mo. for 12 months24 more rows
How much does a Cox cable box cost?
Cox's equipment and featuresSet-top boxMonthly priceWireless 4K Contour Box$8.50/mo.Basic box$6.00/mo.Essential DVR service$10.00/mo. (for year one)Preferred DVR service$20.00/mo.2 more rows
How Do I Return Cox Communications Equipment After I've Canceled?
Cox Communications customers have options when it comes to returning their equipment after they've canceled their service. Customers can call customer service or go online to find out how to send their equipment or where to drop it off.
Where do I drop off my Cox equipment? - AskingLot.com
Asked by: Arno Obydennov asked in category: General Last Updated: 29th May, 2020 Where do I drop off my Cox equipment?
Returning Equipment - TV - TV Forum - Cox Support Forums
Hello, I regret to hear you have cancelled your cable service! The equipment must be returned within 10 calendar days of the disconnect order completion.
Disconnect or Cancel Service
View details about disconnecting or canceling service including what happens with your bill, how to return your equipment, backing up Cox Email contents with another email provider, and 911 service access.
Deposit on returned equipment - Internet - Cox Support Forums
When I first go Cox internet I started with the basic package and had to pay a deposit for the equipment rental. Well I decided I needed better wifi coverage throughout my home so I upgraded my modem to the panoramic wifi and again had to pay a deposit for the new mode.
Returning Your Cox Business Equipment
Once you have contacted us to complete an equipment swap, disconnect, upgrade, or downgrade of service, it is important to return Cox Business-owned equipment within 10 business days to avoid unreturned equipment charges. Important: You must contact us to make account changes before returning your equipment.. The following items must be returned to avoid charges.
Billing
When disconnecting service, your bill will be pro-rated. You will be billed only for the partial month of services used prior to the disconnection. For example, if your billing cycle runs from the first of the month to the end of the month, then you will not be billed for the entire month if you disconnected before the end of the month.
Equipment Return
You can drop off or ship Cox equipment, such as cable boxes, modems, remote controls, and cabling at designated Cox service locations. For locations, go to www.cox.com, click the Contact link at the very top right of the webpage, then click Find a Solutions Store.
Phone Service
The 911 service remains active if your phone service is disconnected for non-payment.
Cox Email
Per our email policies, if you wish to keep messages and contacts after disconnecting Cox Internet service, you must move your Cox Email content to another email provider.
What to do if you dropped off equipment at FedEx?
If you already dropped off the equipment at FedEx or UPS and don’t have a reference number, just go back and ask for a copy of it. If we ask you to go to FedEx or UPS. It's fast and easy–no packing necessary.
Where to drop off mail kit?
Give the kit to your mail carrier or drop it off at a post office.
How long does it take to return an equipment?
To avoid a fee, return your undamaged equipment within 21 days of the service change or disconnect date . Learn more about return equipment fees and charges
Moving your Cox internet service
At Allconnect, we work to present quality information with editorial integrity. While this post may contain offers from our partners,
Canceling your Cox service
When you sign up for Cox internet, you enter into a 24-month contract. If you cancel your contract before it ends, you’ll pay an early termination fee, as well as a prorated amount of your final bill. The early termination fee begins at $240 and is reduced by $10/mo.
How to return your Cox equipment
When you cancel your Cox internet plan, you’ll have to return your equipment within 10 days to avoid unreturned equipment fees. To return your equipment, you can either visit a Cox Solutions Store or drop your equipment off at a nearby UPS Store.
Canceling because of service price or moving to a new area?
Whether you’re canceling your Cox plan because of high prices or because you’re moving to a new area, you’ll have to find a new internet service provider. Use Allconnect to shop for your next internet plan. You can compare the features of different internet plans to find which is right for you.
Canceling or transferring Cox FAQs
If you’re moving to another address within Cox’s service area, then you can transfer your plan for no extra cost.
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How long does it take to return Cox equipment?
There is no fee to drop your equipment off using one of the below methods. Cox equipment must be returned within 10 calendar days to avoid unreturned equipment charges. Purchased equipment must be returned to a Cox-owned retail store within 30 days of purchase for a refund by the method used for purchase. The following items must be returned ...
Do you need a return box for equipment?
Use one of the following free methods to return your equipment. A return box and a shipping label are not needed when dropping off your equipment to a return location.
