Where can I turn in xfinity equipment?
- Drop it off at a Customer Service Center or XFINITY Store. Click here to find a Customer Service Center near you.
- Drop it off at The UPS Store. Comcast has teamed up with The UPS Store locations across the country to accept Comcast equipment returns.
- Use a Pre-Paid UPS Shipping Label.
Full Answer
Where can I turn in my old Xfinity equipment?
Where can I turn in xfinity equipment? 1 Drop it off at a Customer Service Center or XFINITY Store. Click here to find a Customer Service Center near you. 2 Drop it off at The UPS Store. Comcast has teamed up with The UPS Store locations across the country to accept Comcast... 3 Use a Pre-Paid UPS Shipping Label. More ...
How do I Return my Comcast equipment to Xfinity?
Send your equipment back with a prepaid UPS shipping label Once you have followed the instructions online at xfinity.com/returns and confirmed the device (s) you are returning, choose UPS Prepaid Shipping. A prepaid shipping label will be prepared for you. Click Print Shipping Label to print the label for your package.
What is Xfinity TV equipment?
Xfinity’s equipment catalog isn’t limited to a single hulking cable box these days. Between its streaming devices and cable boxes with integrated streaming apps, Xfinity’s TV equipment bridges the gap between old-school cable TV customers who just want the local news and cord-cutters who jump between live TV and streaming TV shows.
How do I find the Xfinity store near me?
Finding an Xfinity Store or Comcast Service Center 1 Log into the Xfinity My Account app. 2 Scroll to the bottom of the screen to find the nearest retail location on the map under Service Centers. 3 Tap the map to find more nearby locations. More ...
Can I return Xfinity equipment to any store?
Drop off your equipment at any Xfinity Store or Comcast Service Center. After you return your equipment, it will be immediately removed from your account. Our team at the Xfinity Store will provide you with a receipt confirming your return details.
How long do you have to turn in your Xfinity equipment?
You have 14 days from when your device was shipped (or purchased in a retail store) to start a return or exchange. The device must be activated before being returned or exchanged. For accessories, you have 30 days from your purchase date to start a return or exchange.
What equipment do I need to return to Xfinity?
You will need to return modems, routers, remotes, gateways, television boxes, and the power cords for these devices to Comcast. You can keep the ethernet and coaxial cables.Mar 14, 2022
Does UPS charge to return Xfinity equipment?
Comcast's Xfinity customers can now bring their equipment directly to the nearest The UPS Store location, where it will be processed, packed and shipped back to Comcast, free of charge.Oct 30, 2014
How do I return Comcast equipment to Covid 19?
Simple Options to Return Xfinity EquipmentSign in and visit the Equipment Return page. ... Check off the device(s) you'd like to return and select Continue. ... Choose a reason for return and press Continue.Select a return option, follow the listed instructions, and press Confirm.More items...•Nov 20, 2017
Does Xfinity charge for remotes?
Remotes are provided at no charge (no monthly charge).Feb 10, 2020
What happens if I don't return my Xfinity equipment?
If you don't return the equipment Comcast will evetually turn the matter over to a collection agency. The agency will attempt to collect the money for the unreturned equipment. It will go against your credit score if not paid in a timely manner or not paid at all.Jun 5, 2012
How much does Comcast charge for unreturned equipment?
Now the recently increased unreturned box fee is $8.50 a month and we have deemed that to be way too much for a box that we have never owned.Jan 7, 2022
Do I need to return cables to Xfinity?
Your Equipment Before you can install and re-activate your services at your new address, you'll need to gather and bring all Xfinity equipment, accessories, cables and power cords that connect your Xfinity TV, Xfinity Internet and Xfinity Voice services.
How do I return my cable box?
Secure the equipment with the packaging included in your shipping box. Place the prepaid return label over the original shipping label. Bring the packaged equipment to any U.S. Postal Service Office. Use the U.S. Postal Service Locator tool to find the nearest office to you.
Is Xfinity Flex really free?
Xfinity Flex is a free 4K-enabled streaming device and service that gives you access to 200+ live channels and 10,000+ on-demand movies and shows. It has a clunky interface, and you'll have to watch commercials, but free is free.
What happens if your Comcast remote is not working?
Return the remote and converter to the local Comcast office. If the equipment is not working, Comcast will charge you to replace the equipment.
Can I return Xfinity equipment to Comcast?
Under the arrangement, Xfinity customers will be able to return equipment to Comcast by dropping it off at a UPS Store. It can be dropped off as-is, unpackaged, and will be shipped back to Comcast free of charge. Customers will receive a receipt confirming the equipment return, with the ability to track the return.
Simple Options to Return Xfinity Equipment
Sign in and visit the Equipment Return page. ( Note: You must have an active Xfinity profile to process your return online. If you don't, you can head directly to a UPS Store near you). Already submitted a return request? You can track your return at the Pending Return Status page.
Returning Equipment During COVID-19
In response to travel and safety concerns, we are making equipment returns even easier with free UPS at-home pickup. Visit our Digital Return Center and select the devices you would like to return. Then box up the equipment, print your UPS return label and call 1-800-PICK-UPS to schedule the pickup.
Returning or Exchanging xFi Pods
To initiate a return or exchange, visit xfinity.com/xfipodsreturns. Once the return/exchange form is completed, you will receive an email confirmation with next steps on how to return the equipment, as well as details on how your refund or exchange will be processed.
How much does a cable box cost on Xfinity?
At minimum, we recommend a high-definition cable TV box, which costs $14.95 per month. For an additional $10.00 per month, you can upgrade to a DVR.
How much does an Xfinity X1 cost?
But potential Xfinity customers have to jump through several hoops to get the X1. The device, which costs $7.50 per month, requires an Xfinity TV plan, so it’s not an option for cord-cutters. Only two X1 models (the ARRIS XG1v4 and ...
What is Xfinity Flex?
Xfinity Flex is a free 4K streaming device that’s available to Xfinity internet subscribers, and it works like a Roku or Amazon Fire set-top box. On Xfinity Flex, you can watch streaming services like Hulu and Peacock Premium. Flex isn’t a full-fledged cable TV replacement, since it lacks an easy way to watch local channels or live sports.
Can Xfinity Pods be used with Xfinity?
If your xFi Gateway is struggling to provide reliable wireless internet throughout your house, xFi Pods will expand the Gateway’s wireless range using a mesh Wi-Fi system to eliminate download and upload speed issues. To use the Pods, you plug them into a wall power outlet and control them with the Xfinity mobile app.
Is Flex TV a cable TV?
Flex isn’t a full-fledged cable TV replacement , since it lacks an easy way to watch local channels or live sports. But for a free device, the Flex still offers a lot of value for Xfinity internet customers. Read our full Xfinity Flex review to learn more about the streaming TV device.
Do I need to pay for Xfinity internet?
Xfinity internet equipment. Xfinity’s internet hardware helps connect your home to its internet network. But depending on your home internet needs, you might not need to pay for all of Xfinity’s equipment. You’ll need home Wi-Fi equipment like a router and modem to get internet service, but you don’t have to use Xfinity’s gear.
Is Xfinity good for internet?
Xfinity’s internet equipment is powerful enough to support most home Wi-Fi setups if you want something you can set and forget. But if you’re willing to do your own tech support (or rope in a tech-savvy family member), buying your own internet hardware is a better deal versus renting it from Xfinity.
What is Ethernet cable?
Ethernet cables. All electrical cords and accessories. Tip: Unplug your cords from the wall, but leave the power cords and cables connected to their devices to save time when setting up your services. If you're upgrading your service and need to return your equipment, see the return options.
Can I activate my Xfinity service on my own?
If you're eligible to activate and install your services on your own , you can do so once you've arrived with all of your equipment in your new home. Learn how to get started installing and activating your Xfinity services.
