Whichever way of canceling your FasTrak
FasTrak
FasTrak is the electronic toll collection system used in the state of California in the United States. The system is used statewide on all of the toll roads, toll bridges, and high-occupancy toll lanes along the California Freeway and Expressway System.
Full Answer
How can I contact FasTrak customer service?
- How do I use FasTrak to pay for parking at SFO?
- What happens when I drive through a toll plaza?
- What if I'm not from the Bay Area? Can I still use the Bay Area express lanes?
- See all FAQs
How to cancel FasTrak?
How to cancel. FasTrak. To cancel your FasTrak account: Select Lost under New Status and CONTINUE to deactive the toll tag (s). It will no longer be able to pay tolls. (after you deactivate your toll tag FasTrak will deduct a $20 security deposit for each toll tag (s) from your account. FasTrak will return this amount to your account balance ...
How much is FasTrak monthly?
FasTrak Fees. There is a $3.50 minimum monthly toll (MMT), plus $1 for each transponder associated with an account. The MMT can be applied to your monthly toll usage. If you don’t spend $4.50 per month in tolls, your account will be assessed the difference, up to a total of $4.50, for an account with one transponder.
Where to buy a FasTrak?
FasTrak tags can be found at Costco, Safeway and Walgreen retail stores. How much is it to buy a FasTrak? The transponders cost about $40—though luckily that amount can be used as a credit for your tolls—and they must be registered via the ExpressLanes website. Beginning June 1st, everyone with a transponder must pay a $1 monthly fee ...
Do you get a break on EZ Pass?
Most drivers assume they'll get a break on the tolls for using /*EZ-Pass*/, but according to a recent AAA study, drivers traveling out-of-state may be paying the same as the cash customers. The New York EZ-Pass users will get the discount at the MTA bridges and tunnels and will pay $4.80.
Can you dispose of a FasTrak transponder?
If you have an old standard FasTrak transponder (with no small black switch), you can choose to dispose of it the way you would a lithium battery or other hazardous household waste. For more information: CalRecycle.ca.gov/ReduceWaste/Batteries.
How does FasTrak work?
With a FasTrak account, drivers register their vehicle’s license plate and affix a FasTrak transponder to their vehicle’s windshield, so that when they pass through a tolling point, the toll is automatically deducted from their account. There are eleven agencies that operate tolled bridges, lanes and roads in California.
What is a fastrak?
FasTrak® | FasTrak Throughout California. FasTrak® is the statewide toll collection system used to pay tolls electronically in California. With a FasTrak transponder and an account, you can pay tolls electronically on every tolled bridge, lane and road in California, eliminating the need to stop and pay cash at toll booths.
What happens if you remove the sticker transponder?
If the sticker transponder is removed, the antennae will break and will no longer work. External. Screw-mount to the front bumper either above or below where the license plate is usually located. Your external transponder is equipped with tamper-resistant screws and a unique wrench for installing these screws.
How to position transponder?
Position the transponder so that the provided screws line up with the holes in the front bumper.
Does FasTrak work in California?
FasTrak transponders come in different shapes and sizes, but they all work to pay your toll anywhere the FasTrak logo is displayed in the state of California. Below is a description of the different types of transponders used throughout the state. For specific information about the transponders your local agency uses, please visit their website.
Does FasTrak have tolls?
FasTrak customers can receive reduced tolls as a qualifying carpool or clean air vehicle. All discounts are specific to individual FasTrak facilities. For more information please visit the website for the FasTrak facility you are interested in. (link to map)
Can a sticker transponder be shared?
When the sticker transponder is removed from the windshield, the antennae breaks, so this transponder cannot be shared between vehicles. It can be mounted only once. Drivers with a sticker transponder will always pay the full toll, regardless of the number of occupants in the vehicle.
How long does it take to get a refund from FasTrak?
FasTrak will send you instructions on how to return your toll tag (s) and how to receive credit. After 30 days, your account will be closed, and you will be refunded any remaining balance.
When do you need to replenish your FasTrak account?
You must replenish your account whenever your prepaid toll balance falls below $30 or the minimum threshold.
How to close a FasTrak account?
You can close your account by completing an Account Closure Form and submitting it to the FasTrak Customer Service Center or by logging into your account online.
How to contact FasTrak customer service?
Contact the Customer Service Center by phone. When contacting the Customer Service Center, please provide your FasTrak account number or toll tag serial number. The serial number is located on the toll tag's barcode.
How long does it take for FasTrak to close a negative account?
FasTrak will close negative accounts after 90 days, and you will forfeit your toll tag deposit. To bring your account to a positive balance, you can make an immediate payment using a credit card. To do so, sign in to your online account and select Increase My Balance. Choose how much you want to add and provide your credit card information. You can save the credit card to your account for future use or choose to use it just one time.
What happens if there is no match in a fastrade?
If there is no match, FasTrak will send a violation notice or invoice (Golden Gate Bridge only) to the registered owner of the vehicle in the photo. As such, you need to keep your vehicle information current with FasTrak to avoid violation notices and invoices.
Does FasTrak protect privacy?
Yes. FasTrak is dedicated to preserving and protecting customer privacy. Customers who wish to take advantage of the speed and convenience of FasTrak may do so with complete anonymity.
