Receiving Helpdesk

where can i pick up comcast equipment

by Ernesto Ratke Published 3 years ago Updated 2 years ago

Where can I pick up Comcast equipment? Drop off your equipment at any Comcast Service Center or Xfinity

Xfinity

Xfinity is a trade name of Comcast Cable Communications, LLC, a subsidiary of the Comcast Corporation, used to market consumer cable television, internet, telephone, and wireless services provided by the company. The brand was first introduced in 2010; prior to that, these servic…

en.wikipedia.org
Store. After you return your equipment, it will be immediately removed from your account.

Full Answer

Where can I pick up my Xfinity equipment?

You can also pick up, drop off or exchange equipment, pay your bill, subscribe to Xfinity services and get help from our knowledgeable staff at either Xfinity Retail Storeor Comcast Service Center Find an Xfinity Store Search by City and State or Zip Code

How do I exchange my old Comcast equipment for new equipment?

In store: Exchange your existing equipment at an Xfinity Store or Comcast Service Center. By appointment: If your new equipment is professionally installed, your technician takes your existing equipment. Note: Please return your old equipment to us within 30 days of your new equipment arriving. There is a charge for unreturned equipment.

How do I get rid of Comcast equipment?

Visit us at a Comcast Service Center or Xfinity Store. Find a Comcast Service Center or Xfinity Store location near you - we'd love to see you. Drop off your equipment at any Comcast Service Center or Xfinity Store. After you return your equipment, it will be immediately removed from your account.

Can I return Comcast equipment to a UPS Store?

Comcast has teamed up with The UPS Store locations across the country to accept Comcast equipment returns. Use a Pre-Paid UPS Shipping Label. Secondly, how long do I have to return Comcast equipment?

Can I pick up Xfinity equipment at any store?

Find an Xfinity Store or Comcast Service Center location near you and then make an appointment by visiting xfinity.com/stores. Drop off your equipment at any Xfinity Store or Comcast Service Center. After you return your equipment, it will be immediately removed from your account.

Where can I pick up the Comcast self installation kit?

Getting Started kitIf you are new to Comcast, go to xfinity.com today to order your new Xfinity services. Your Getting Started kit will be sent directly to your home!Contact us to have an Xfinity Getting Started kit mailed to you.Can't wait? Pick one up at your local Customer Service Center today!

Can I pick up my Xfinity modem?

If you purchased your Xfinity Mobile device online, you'll have to wait for it to arrive in the mail. Sit tight — it'll be there before you know it!

How long does it take to get Comcast equipment?

Getting Started kit Expectations Shipping of your Getting Started kit can take three to five days for standard shipping and one to two days for expedited shipping (excludes Sunday). You can activate your Getting Started kit by app, online or on your TV.

Is it hard to self-install Xfinity?

Is Comcast Xfinity self-installation easy? Installing your Xfinity service on your own takes about 30 minutes or less. All you'll need to do is connect a coaxial cable from the outlet in your wall to your cable TV box or Xfinity modem.

Does Xfinity need to come to my house?

In some areas, customers can self-install service even if their home has not had active service in over 12 months. A technician is scheduled to check the outside connection, and no one is required to be home at that time.

Can someone else pick up my Comcast equipment?

Yes. If you are an Xfinity X1 or Flex customer, you can visit a local Xfinity Store to pick one up in person, or you can order a remote control to be shipped to you via UPS in a Getting Started kit (accessory shipping and handling fees will apply) through the Xfinity Assistant or by contacting us.

How do I talk to a live person at Comcast?

Please call us at 1-800-XFINITY to talk to one of our customer service representatives for further information.

How do I start Comcast service?

If You Have Xfinity VoicePlace your gateway or modem. Find the cable outlet most centrally located in your home. ... Connect your gateway. ... Wait for your gateway or modem to be ready. ... Establish a temporary internet connection. ... Activate your gateway or modem. ... Connect to your home network.

What happens if your Comcast remote is not working?

Return the remote and converter to the local Comcast office. If the equipment is not working, Comcast will charge you to replace the equipment.

Can I return Xfinity equipment to Comcast?

Under the arrangement, Xfinity customers will be able to return equipment to Comcast by dropping it off at a UPS Store. It can be dropped off as-is, unpackaged, and will be shipped back to Comcast free of charge. Customers will receive a receipt confirming the equipment return, with the ability to track the return.

How long does it take to receive new equipment?

If you choose to have your equipment mailed to you, you should receive your new equipment in three to five business days. When confirm an email address with you, you'll receive a tracking number. If you have any additional questions, contact us and mention "equipment update.".

What happens if I don't replace my TV box?

What happens if I don't replace my TV Box?#N#If you don't replace your TV Box, you start losing HD channels, or in some cases, all channels .#N#I have more than one TV Box - how do I know which one (s) must be replaced?#N#Tune to channel 1995 on each of your TVs and follow the instructions. It lets you know if a TV Box is compatible with the upcoming changes or needs to be replaced. (TV Adapters - devices that are approximately the size of a deck of cards - don't need to be replaced.)#N#If you're eligible for X1, we'll replace all of your TV Boxes for a "whole home" update.#N#What happens if I have a DVR?#N#If you have a non-X1 TV Box, saved recordings will not transfer over and recordings for future programs will need to be reset on your new TV Box. Learn more about setting show recordings.#N#If you have an X1 TV Box, the recordings that are physically stored on your TV Box and on the cloud will be transferred during your move; however, any recordings not available in the Cloud will be lost. These include:

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