For Example, Wal-Mart’s “10-foot attitude” pledge is based on the request to store a employee that: “I want you to promise that whenever you come 10 feet closer of a customer, you will look him in eye, greet him and ask him if you can help.
What is the 10-foot attitude?
At Wal-Mart, founder Sam Walton coined the 'Ten-Foot Attitude” and said, “… I want you to promise that whenever you come within 10 feet of a customer, you will look him in the eye, greet him and ask him if you can help him.”
What is the ten foot rule Tiktok?
The rule is this: If a customer is within 10 feet of a worker, the worker must greet and ask the customer if they need help.Mar 1, 2022
What is the customer service 10-foot rule?
Simply stated, every employee is expected to acknowledge with a smile and a verbal greeting every customer with whom they come in contact. Simple, it's the 10-Foot Rule. As an employee, if they come within 10 feet of a customer, it's their responsibility to follow the 10-Foot Rule.
Where did the Walmart cheer come from?
The Walmart cheer was initiated in 1975 by Sam Walton, the founder of Walmart Inc. Sam Walton developed the idea of a Walmart cheer when he visited a Korean tennis ball factory and found out that the workers began their day with a company cheer.
What is the 10 and 5 rule?
The 10 and 5 rule is a simple guideline that is widely used in the hospitality industry. The rule dictates that when a staff member is 10 feet from a guest, the staff smiles and makes direct eye contact, and when they are within five feet, the staff verbally greets the guest.Apr 25, 2018
What is the 10-foot 10 second rule?
0:503:43The 10 feet in 10 seconds rule to welcome customers - YouTubeYouTubeStart of suggested clipEnd of suggested clipThis they have found that 10 feet or 10 seconds is the magic number if someone is greeted within 10MoreThis they have found that 10 feet or 10 seconds is the magic number if someone is greeted within 10 feet or 10 seconds of what they call walking through the threshold.
What is the four foot rule?
Four-foot rule – a means to get in and out of a trench if it is four or more feet deep. Must not have to travel more than 25 feet to reach the means of egress.
What are Walmart's 4 basic beliefs?
Sam Walton founded the company on four simple yet very important beliefs. To this day, these fundamental beliefs are the basis of all policies and decisions by which we operate; Respect for the Individual, Service to the Customer, Strive for Excellence and Act with Integrity.
What are the words to the Walmart cheer?
Give me an L! Give me a squiggly! Give me an M! Give me an A!Jul 29, 2013
Is the Walmart cheer mandatory?
Every shift is supposed to start with a 'cheer' about how great Wal-Mart is. The cheer varies a bit, but it's mandatory by company policy.Apr 5, 2016