What is the warranty on my Pella product?
The warranty automatically comes with your product when you purchase it. If you have a warranty question, you can contact Pella Customer Service at 877-473-5527 or see written warranties for complete details.
What if I am having difficulty with my Pella storm door?
Having difficulty with your Pella Storm Door? If so, we are sorry. Please complete the Warranty Claim form below or complete the mail-in warranty claim form . Our customer support professionals will carefully review your claim and contact you with the status of your claim.
Is there a time limit on installing a New Pella product?
Pella does not have a time limit on this; however we do recommend you install a product as soon as possible to avoid storage damage. Pella is not responsible for damage from improper storage. Am I eligible for the lifetime coverage mentioned in the limited warranty?
Does product purchased from Lowe's have the same warranty as Pella?
Does product purchased from Lowe's have the same warranty as a product purchased from a Pella store? Yes, it is the same product and has the same warranty. What do I need to provide to get parts under warranty?
Do Pella screen doors have a lifetime warranty?
Bright Brass, Antique Brass, Brushed Brass and Satin Nickel hardware is guaranteed not to tarnish and carries a lifetime finish warranty for as long as the purchaser owns their home.
When did Pella start lifetime warranty?
February 10th, 2017To uphold our commitment to creating the highest quality products with proven durability and performance, we introduced on February 10th, 2017 new limited lifetime warranty coverage on wood window and patio door products.
Can you replace glass in Pella storm door?
Replacement Storm Doors Storm doors can have interchangeable glass and screen panels. They are available in many sizes and materials to provide flexibility with light and seasonal ventilation.
Are Pella storm doors made by Larson?
Another note is that the Pella storm door line was recently bought out by Larson Storm doors. Now, Pella storm doors are made by Larson, and are available at Lowe's stores nationwide.
Does a storm door void warranty?
STORM DOOR WARRANTY LIMITATIONS: Warranty only applies to original homeowners of owner-occupied residential properties and covers manufacturer's defects. Modification of door will void warranty. Damage or breakage to the screen/glass insert is not covered under warranty.
Does Pella have a good warranty?
Pella products are backed by some of the strongest warranties in the business.
How do you replace a Pella screen door?
1:292:25Pella Screen Door REMOVAL - YouTubeYouTubeStart of suggested clipEnd of suggested clipIt with the new one. So there it is there's and as I screw from the bottom it'll start popping outMoreIt with the new one. So there it is there's and as I screw from the bottom it'll start popping out the top eventually allowing me to pull it out altogether.
How do I remove the glass from my Pella storm door?
0:231:53How to Change a Screen door to a Glass Storm Door - YouTubeYouTubeStart of suggested clipEnd of suggested clipSimply pry it out with the screwdriver. Using this vertical slot at the top then the whole pieceMoreSimply pry it out with the screwdriver. Using this vertical slot at the top then the whole piece pretty much pulls out by hand with little effort leader reinstalling.
Who owns Pella storm doors?
the Kuyper familyToday, Pella Corporation is still owned by the Kuyper family, and continues to be a leader in technology and product innovation. In fact, we've been awarded more than 150 product and design patents.
How much does a good storm door cost?
Storm Door Prices Prices range from $100 to $950, with an average price of about $400. On the low end, basic-latch 4-inch-wide aluminum models cost around $100.
Which is better aluminum or wood core storm door?
Most manufacturers choose aluminum as the frame for storm doors because it's stronger, more weather-resistant and easier to install. While you might buy an aluminum door with a wood core, Ron Koralewski, a salesman for the Joe Wilde Company in New Berlin, Wis., says aluminum is the better investment.
Are storm doors outdated?
But the storm doors available today are much improved. They are most definitely not your grandparents' storm doors. While today's storm doors resemble those of yesteryear in many ways, improvements in technology and design mean today's storm doors offer a multitude of benefits for any homeowner.
What is Pella warranty?
This new warranty applies to Pella wood window & wood patio doors sold on or after February 10, 2017. It applies to the original homeowner in any owner-occupied single-family residence and includes coverage for: 1 Wood Deterioration 2 Cracking and peeling on aluminum cladding in non-seacoast environments (homes at least two miles from coastal waters) 3 Non-laminated insulating glass (IG)
Why is window warranty important?
Searching for the best warranty is important because it gives you confidence knowing that a company will stand behind their product.
Is Pella backed by a warranty?
Pella® windows are already backed by some of the strongest window, door and installation warranties in the business. Quality products, like Pella windows and doors, support strong warranties because they are made to last. To uphold our commitment to creating the highest quality products with proven durability and performance, ...
Boomer Prepared to Battle
I called the phone number prepared for battle. They were even more prepared. It was one of those deals where you can’t really talk to anyone, but if you push the right buttons they will send you the claim forms to file. I started by “pressing (1) for English”. I received the forms in the mail approximately two weeks later.
A Real Boomer Never Gives Up when he is Right
Not giving up, I tried to call the Pella warranty claims number again. Of course you can’t talk with anyone so I elected to go to the Pella customer service website, which to my surprise happens to be www.larsondoors.com . Go figure! Larson Doors! (Remember my last post on Brand names ? If not check it out here ).
Contact the Website
I cleverly used the “Contact Us” button on their Customer Service page and wrote a book in the little square. I recieved a reply within one day! The reply was from Steve with Larson Manufacturing. His reply simply said he was sorry but, he had no record of my previous contact. So I sent him an exact copy of the entire file via internet.
To Summarize
My first contact was on November 16, 2008. I recieved my new door via UPS on January 15, 2009. The good part is they screwed up, it was a complete door with glass and screen insert included (no hardware , z-bar s or expander, but that is – ok ) No hassles with disassembling the old door and re-assembling the new one.
