What is the Hurier Listening Profile?
Drawing on a behavioral approach to listening, the HURIER Listening Profile (HLP) was developed by Brownell (1996) to assess the strengths and weaknesses of a respondent's listening behavior and skills. The instrument corresponds with the HURIER model of listening: Hearing, Understanding, Remembering, Interpreting, Evaluating, and Responding.
What are the four clusters of listening skills?
The clusters rated most important were critical listening, sensory impressions, context, composite process, and active listening. The other clusters were subception, overt response, empathy, organization, interpretation, information storage, auditory processing, input characteristics, subliminal cues, and nonverbal stimuli.
What are the three modes of effective listening?
Effective listening has three modes: attentive listening, responsive listening, and active listening. Understanding these modes will help you increase your listening accuracy and reduce the opportunity for misunderstanding.
What is the purpose of the listening process?
Hearing refers to the basic action of receiving the sound and processing the message that is trying to be conveyed by that sound. This stage of listening is to make sure the other person is audible to you and you are able to correctly understand what is being said.
What is Hurier method?
The HURIER method is a six-step process used as framework to build listening skills. The six letters in the HURIER process represent the six interlocked listening processes: hearing, understanding, remembering, interpreting, evaluating, and responding.Feb 24, 2018
What are the stages of the Hurier model?
The HURIER model stands for six stages of effective listening:Hearing.Understanding.Remembering.Interpretating.Evaluating.Responding.
Who developed the Hurier model?
BrownellDrawing on a behavioral approach to listening, the HURIER Listening Profile (HLP) was developed by Brownell (1996) to assess the strengths and weaknesses of a respondent's listening behavior and skills.
What are the 5 steps in the model of listening?
Author Joseph DeVito has divided the listening process into five stages: receiving, understanding, remembering, evaluating, and responding (2000).
What is the first part of the interpreting stage in the Hurier model?
What is the first part of the interpreting stage in the HURIER model? *Assigning meaning to the message based on the speaker's verbal and nonverbal behaviors.
What is the last step in the Hurier model of effective listening?
What is the last step in the HURIER model of effective listening? Match the listening responses on the left with their descriptions on the right. Your friend just lost his job and is calling to tell you about it. Which of the following is the most appropriate type of listening response?
How can you develop listening as an important skill using the Hurier model?
A dog's guide to listening: Improve your listening skills in six easy stepsStep 1: HEARING. You've got to be able to physically hear what someone else is saying before you can actually listen to them. ... Step 2: UNDERSTANDING. ... Step 3: REMEMBERING. ... Step 4: INTERPRETING. ... Step 5: EVALUATING. ... Step 6: RESPONDING.Jan 25, 2017
When using the Hurier model What does the understanding step ask you to do?
When using the HURIER model, what does the understanding step ask you to do? Hearing is the process of determining the meaning of verbal and nonverbal messages. Audible talking, the ruffling of papers, or a cell phone going off is known as external noise.
What are the main types of listening?
Let's explore seven of these types of listening, why they matter, and what they can look like:Informational listening. ... Discriminative listening. ... Biased listening. ... Sympathetic listening. ... Comprehensive listening. ... Empathetic or therapeutic listening. ... Critical listening.Jul 8, 2021
What are the 4 stages of listening?
The listening process. The listening process involves four stages: receiving, understanding, evaluating, and responding.Oct 28, 2020
What are the 4 types of listening?
4 Types of ListeningDeep Listening. Deep listening occurs when you're committed to understanding the speaker's perspective. ... Full Listening. Full listening involves paying close and careful attention to what the speaker is conveying. ... Critical Listening. ... Therapeutic Listening.
What are the 5 stages of listening Which one for you is the best?
Brief: The listening process, which is essential to successful public speaking, involves five stages: receiving, understanding, evaluating, remembering, and responding.
What is the purpose of evaluating a speaker?
Evaluating is when we seek to determine the speaker’s credibility and intention. What do they want? Why are they sharing this? Do they really mean it? Do they know what they’re talking about? Based on what Otis has experienced so far, he’s determined that his person wants him to bark if he wants the cookie. In our scenario with the hesitant employee, once we’ve established that we believe the employee doesn’t understand, we’d say to ourselves, “. . . he is probably just embarrassed to say so,” or “he’s eager to take on greater responsibility, but I’ll bet he’d like to go over the instructions again.”
Is it a wonder most of us are such poor listeners?
It’s no wonder most of us are such poor listeners.
Can dogs hear?
You’ve got to be able to physically hear what someone else is saying before you can actually listen to them. Luckily for Otis, dogs have exceptional hearing. Although your hearing might be good too, think of how many times you’ve tried to hold a conversation with someone and you haven’t really been able to hear him or her? What did you do to remedy the situation? Did you continue on, only half-hearing, or did you take control of the situation, for example, by moving to a quieter place, or calling the person back in the hopes of a better phone connection?
Is listening a communication skill?
If you read articles on the importance of communication, listening is usually listed as one of the most important communication skills, but here’s the funny thing- it’s the one communication skill for which we get ZERO training in life. We’re taught how to speak. We’re taught how to read. We’re taught how to write.
What is HURIER Model of listening?
Nevertheless, the HURIER model of listening is a six-stage model of effective listening. Moreover, the acronym for HURIER goes as:
What is the purpose of the Hurier model?
The HURIER model is used to analyze the strengths and weaknesses of the subject’s listening skills. To understand how it works we shall look at the way HURIER test is performed.
What is the second stage of listening?
The second stage involves understanding, what you heard from the speaker. Moreover, if you cannot understand specific words or expressions, you should ask for an explanation. Adding to that, you should restate what you understand for cross-checking. Also, questions may be asked to clearly understand the situation. Plus listener must not interrupt the speaker.
How many subscales are there in listening?
Firstly we should know that thirty-six items combine to form six subscales. Moving on, the subject is asked to select a listening situation. Then to analyze how frequently one perceives oneself in each type of listening behavior, a five-point scale system is used. Moreover, in this scaling system, 1 indicates the lowest point while 5 is the highest.
What is the fourth stage of the HUREIR model?
The fourth stage of HUREIR model is interpreting the information. Therefore, the listener should analyze and recognize the speaker’s nonverbal expressions. Moreover, the listener should understand the words, as well as the emotions behind them for both, are equally important.
How many stages of the Hurier model are there?
Nevertheless, we shall look at the six stages of HURIER model in the next section of the essay.
What is the first step in hearing?
Moreover, it says that distractions should be eliminated and one should position themselves where they can hear everything clearly.
What are the concerns of scholars in the field of listening?
Scholars in the field of listening have raised concerns about the lack of an accepted definition of listening, of a theoretical base for listening research, and of the need to develop a consensus regarding the conceptualization of listening.
What is the sixth edition of Listening?
Listening, Sixth Edition takes an experiential approach to listening instruction, providing extensive applied examples and cases within the context of the HURIER listening model . The text encourages students to view listening as a process involving six interrelated components, which are developed along the parallel dimensions of theory and skill building. This new edition offers a companion website as well as additional and updated cases, in-text exercises, and questions for discussion. Throughout the text, new content has been added to address students’ world of evolving technology and expanding social boundaries. Included in the new edition: • The complexities of listening to social media and the unique challenges presented by mediated communication • New and expanded topics in Listening Challenges, including listening as it relates to career communication and business contexts • Suggested techniques for encouraging others to listen • The new requirements of listening across cultural and generational boundaries, emphasized throughout • Opening cases that present timely issues related to the listeners’ social responsibilities • A personal journal assignment in each chapter.
What is the HLP?
Drawing on a behavioral approach to listening, the HURIER Listening Profile (HLP) was developed by Brownell (1996) to assess the strengths and weaknesses of a respondent's listening behavior and skills. The instrument corresponds with the HURIER model of listening: Hearing, Understanding, Remembering, Interpreting, Evaluating, and Responding. A total of 36 items form six subscales. Testtakers are instructed to choose one specific listening situation and to estimate how frequently they perceive themselves to be engaging in each specific type of listening behavior using 5-point scaling (1 = almost never, 5 = almost always). Testtakers are guided through the scoring process and are encouraged to reflect on their listening behaviors by a set of subsequent questions. The results from the questionnaire are used as a point of departure for building listening skills. The challenge remains to collect empirical validity evidence.
HURIER Listening Profile
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Summary
Drawing on a behavioral approach to listening, the HURIER Listening Profile (HLP) was developed by Brownell (1996) to assess the strengths and weaknesses of a respondent's listening behavior and skills. The instrument corresponds with the HURIER model of listening: Hearing, Understanding, Remembering, Interpreting, Evaluating, and Responding.
What are the three main purposes of listening?
Purposes of Listening. There are three major purposes for listening: to listen critically, to listen empathically, and to listen appreciatively . Listening critically means to listen to determine the truth, validity, accuracy, or usefulness of information .
When was listening time first measured?
Ever since the first major study to assess listening time, the Rankin study of 1926 , researchers have looked at how we use each of these behaviors within our overall communication package (Brownell, 2010). Taking into account a range of studies since Rankin, we can estimate the breakdown of our communication behaviors as shown in Image 1. The specific distribution of our individual communication behaviors will change daily and according to variables such as jobs, interests, and activities.
What does it mean to listen empathically?
Listening empathically means listening for the emotional content of the message and responding appropriately . Empathic listening is the most common style of listening we use. In conversation with a friend we might ask them how they are doing, and if they say, “Not so good,” clearly something is on their mind which needs processing. In the process of empathic listening, we recognize the emotional state, encourage the speaker to express and process what is going on, and then we respond in a supportive manner appropriate to the situation. If they are sad, we need to listen for and respond appropriately to their sadness; if they are happy, we need to listen to the reasons for their happiness and respond appropriately to share in their happiness. When we listen empathically, we validate and affirm the speaker’s thoughts and feelings.
Why is listening important in communication?
Listening is the most relational of all our communication behaviors. How we listen to another affects our relationships more than anything else we do. Too often we focus on what to say, when in actuality we need to focus far more on just listening to what the other person is saying. When others focus on us, attending to what we have to say, and really listening and understanding our concerns, they are giving us a powerful message of worth and value.
What are the behaviors of communication?
We engage in four communication behaviors: listening, speaking, reading and writing. Of these four, listening is by far the most frequently used. According to the International Listening Association, " Listening is the process of receiving, constructing meaning from, and responding to spoken and/or nonverbal messages" (Verderber and MacGeorge, p. 197).
Why should students listen critically?
Students should be listening critically in a classroom to really understand the information being presented. Listening critically does not inherently mean listening cynically (assuming everyone is lying), but means to listen with depth and attention to detail to thoroughly understand what is being said.
Why do we attend to the speaker?
A primary function of the attending behaviors is to help us focus on the speaker, the message, and the actual stimuli. In addition, attending also demonstrates to the speaker we are paying attention to them. By giving our attention to the speaker, we encourage them to continue speaking. If we are being ignored, we shut up; if our message is going nowhere, we quit sending it. We also give the speaker a sense of value and worth. By paying attention, we let them know they are important as a person. There is no greater gift we can give than demonstrating the value and worth of another.
