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what is lumber liquidators return policy

by Kariane Gulgowski Published 3 years ago Updated 2 years ago

We make this super easy for you - here is all you need to do:

  • No Returns after 30 days of pick-up or delivery.
  • All returns will be subject to a 25% re-stocking fee.
  • There are no returns, refunds, or exchanges on transitions (end caps, reducers, t-mold, 1/4 round, stairnose, etc.).
  • The product must be in the original, sealed, un-opened boxes.

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Full Answer

Why is Lumber Liquidators so cheap?

Lumber Liquidators is in a messy situation. From concerns over its sourcing practices to worries about the safety of its products, the media has had quite the field day. ... that's why we spend so ...

Does Lumber Liquidators take Klarna for financing?

To use Klarna’s financing options, simply select to pay later with financing and choose your preferred payment plan. You’ll be informed of an annual interest rate upfront before you complete the transaction. To apply for the one-time credit agreement complete a simple, 4-step credit application with your personal information.

Does Lumber Liquidators have a veterans discount?

Yes, Lumber Liquidators does give discounts to veterans or military personnel.If you’re an active-duty military member or a veteran, you are eligible for hundreds of Lumber Liquidators military discounts to purchase your favorite items.Lumber Liquidators is here to help you save money in the easiest way possible, so don’t miss out.

Does Lumber Liquidators sell exterior flooring?

Lumber Liquidators has halted sales of controversial laminate flooring from China after a spate of bad publicity, plunging sales and government probes of the product.

Can I return stuff to Lumber Liquidators?

Returns/Exchanges and Refunds: Returns and exchanges must be made within 90 days of receipt and only with a valid receipt of purchase. Returns or exchanges are not permitted on opened boxes, special or custom orders, close-outs, and odd lots.

What is the problem with Lumber Liquidators?

Lumber Liquidators to pay $33 million for misleading investors about formaldehyde in laminate flooring. Virginia-based Lumber Liquidators, one of the largest flooring retailers in the country, has agreed to pay a $33 million penalty for misleading investors about formaldehyde-laced laminate flooring from China.

Can you return hardwood flooring?

RETURN POLICY ON WOOD PLANKS IN THE DOMESTIC COLLECTION Make sure that you have a copy of your bill. Merchandise returns must be done within 30 days of the purchase. Boxes of returned planks must be intact; the packaging must not have been opened or altered.

Does Lumber Liquidators still have formaldehyde?

8. Lumber Liquidators® is providing test kits for formaldehyde in indoor air to customers who purchased their laminate flooring.

Is Lumber Liquidators flooring toxic?

Certain types of laminate flooring made by Lumber Liquidators are more toxic than previously believed, U.S. health officials say.

How much does it cost to install 1000 square feet of hardwood floors?

between $6,000 and $12,000Installing hardwood flooring averages between $6 and $12 per square foot. On average, wood flooring costs between $3 and $7 per square foot for materials and $3 to $5 per square foot for labor. An estimate for installation of 1000 square feet of hardwood flooring runs between $6,000 and $12,000.

Can flooring be returned?

Installed flooring is considered the property of the owner/installer and cannot be exchanged or returned for any reason.

How does Lumber Liquidators warranty work?

With respect to any defective product during the Warranty Period, we will provide a Lumber Liquidators store credit in the amount of the purchase price paid for the defective portion of the flooring (excluding any installation costs and labor).

Can I return flooring to Home Depot after 90 days?

If the purchase was made more than 180 days ago, the refund will be issued as a store credit unless purchased on The Home Depot Consumer Credit Card; then you have 365 days from date of purchase to receive a full refund.

How do I know if my flooring has formaldehyde?

Look for products labeled or stamped in compliance with these standards to be on the safe side. At the same time, there are other green laminate flooring indicators that you can use to determine which laminate floorings contain less formaldehyde: GreenGuard certification. Ultra-low emitting formaldehyde features.

What was the lumber Liquidator scandal?

Lumber Liquidators shares were slammed in March 2015 after a “60 Minutes” report alleged that Chinese-made laminate flooring from Lumber Liquidators installed in many American homes contained far higher than accepted levels of formaldehyde, a known carcinogen.

Is Lumber Liquidators flooring made in China?

You might remember that back in 2015, the television news program 60 Minutes aired an investigative report finding that national chain Lumber Liquidators was selling Made in China laminate flooring containing dangerously high levels of formaldehyde, a substance known to cause cancer.

Why They Might Drive You Crazy

1. Sometimes poor or non-existent customer service 1. Problems with quality with its house brand, Bellawood 2. No installation services offered 3....

Once An Industry Leader in The Area of Discount solid Hardwood

Many years ago, it was possible to slip quietly away on a Sunday to an undisclosed location in a light industrial area...and discover flooring gold...

and For Those "Sales Events"...

One special note about Lumber Liquidators' Yard Sale Events in the Fall. These events promise cheap clearance items in a parking lot "yard sale" ty...

How long does it take to return lumber liquidators?

Returns/Exchanges and Refunds: Returns and exchanges must be made within 90 days of receipt and only with a valid receipt of purchase.

Can you return flooring?

Installed flooring is considered the property of the owner/installer and cannot be exchanged or returned for any reason. Non-receipted returns and receipted returns made greater than 90 days from the date of purchase will be refunded to merchandise credit.

How long does it take to return a flooring?

A licensed, professional flooring installer is recommended. Returns/Exchanges and Refunds: Returns and exchanges must be made within 90 days of receipt and only with a valid receipt of purchase. Returns or exchanges are not permitted on opened boxes, special or custom orders, close-outs, and odd lots.

How long does it take to get a defective product back?

Defective product may be exchanged, prior to installation, within 90 days of receipt. Installed product is considered accepted by you and may not be exchanged or returned for any reason. Shipping and delivery charges in connection with purchase are non-refundable.

How long does it take to get a refund from Amazon?

For refunds, cash or check purchases will be refunded by check within 5-10 business days; credit or debit card, store credit or gift card purchases will be credited back to the account or tender type used for this purchase.

What is the responsibility of installing flooring?

Installation: You are responsible for final inspection as to grade, color, finish, defects and other quality issues. If dissatisfied, DO NOT INSTALL. Flooring must be fully acclimated to environmental conditions in installation area prior to installation.

Who is the owner of Lumber Liquidators?

Lumber Liquidators was founded in 1993 by contractor Tom Sullivan. Sullivan would purchase excess lumber from bankruptcies, auctions, overstock inventories, and other liquidators, then Sullivan would liquidate it to the public from a trucking yard in Stoughton, Massachusetts. Early on, Lumber Liquidators focused on heavy-duty building lumber such ...

Where are lumber liquidators made?

Another factor that Lumber Liquidators asserts contributes to its low pricing is that it sources its products from overseas: Asia, Europe, Australia and South America. As of 2018, 47-percent of Lumber Liquidators' products were manufactured in China.

Can I pick up free swatches at LL Flooring?

You can also pick up free swatches at the store. You can buy flooring online and pick it up with no shipping charges at an LL Flooring store location . The company offers peel-and-stick, glue-down and quick-click options, depending on the material.

Does LL Flooring have carpet?

Customers can shop multiple options at LL Flooring. The company does not offer carpet, but you’ll find hundreds of styles of hardwood, laminate, tile and waterproof vinyl with DIY or professional installation options.

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