Key Terms
- tangential: Merely touching, referring to a tangent, only indirectly related.
- Evaluating stage: The stage of the listening process during which the listener critically assesses the information they received from the speaker.
- assess: To determine, estimate or judge the value of; to evaluate.
What is the role of evaluation in listening?
Evaluative listening occurs when the interlocutor tries to convince us by influencing our attitudes, beliefs or ideas. We listen and evaluate the received message so that we can make the appropriate decisions regarding the received message.
What is an evaluative listening style?
Evaluative Listening is a type of listening where people make a judgement about the speaker and what he/she is trying to say. Generally, people seek to assess the truth or fact behind what is said. Sometimes, people speak against each other values and assess them as good or bad, morally correct or not, worthy or not.
What is the listening process in management?
It is through careful evaluation. That is why all this comes under the evaluation stage of the listening process. In this stage, the manager assesses the information about you such as your performance, team spirit, and the initiatives taken.
What are the remembering and evaluating stages of listening?
The remembering stage of listening is when a listener either places information into long-term memory or forgets the information presented. The evaluating stage of listening occurs when a listener judges the content of the message or the character of the speaker.
What is evaluative listening?
Why is evaluative listening important?
What are the different types of listening?
What is the difference between deep listening and pseudo listening?
Why do conflicts arise in evaluative listening?
Why is listening important in a relationship?
Why is discriminatory listening important?
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What is evaluating listening?
The evaluating stage of listening occurs when a listener judges the content of the message or the character of the speaker. The responding stage of listening occurs when a listener provides verbal or nonverbal feedback about the speaker or message.
How do you evaluate listening skills?
Consider whether the person is consistently maintaining eye contact and using verbal signals or phrases that show interest in or give feedback on your comments. Watch facial expressions, posture and body language to assess whether the person is engaging with you or is mentally checking out.
What is evaluative listening in communication?
Evaluative listening refers to a type of listening where the listener listens critically to the message and directly evaluates and interprets it. It is also known as critical listening, judgmental listening or interpretive listening.
What is responding in listening process?
Stage 5: Responding Responding—sometimes referred to as feedback—is the fifth and final stage of the listening process. It's the stage at which you indicate your involvement. Almost anything you do at this stage can be interpreted as feedback.
What type of listening is concerned with evaluating messages?
Critical listening entails listening with the goal of analyzing or evaluating a message based on information presented verbally and information that can be inferred from context. A critical listener evaluates a message and accepts it, rejects it, or decides to withhold judgment and seek more information.
What is the process of listening?
The listening process involves four stages: receiving, understanding, evaluating, and responding.
What is evaluative listening with example?
Evaluative Listening is a type of listening where people make a judgement about the speaker and what he/she is trying to say. Generally, people seek to assess the truth or fact behind what is said. Sometimes, people speak against each other values and assess them as good or bad, morally correct or not, worthy or not.
Which listening is known as evaluative listening?
Comprehensive listening is when we make judgments based on what the other person says and determine the truthfulness of the statements we hear. Also known as critical listening or evaluative listening, we may also judge what the person says compared to what your values are and decide if they're good or bad.
Why is evaluative listening important?
It ensures that knowledge is judged on its merits. It improves concentration. It demonstrates your ability to perform an essential academic skill.
At what stage of listening would you remember evaluate and respond?
The evaluating stage of listening occurs when a listener judges the content of the message or the character of the speaker. The responding stage of listening occurs when a listener provides verbal or nonverbal feedback about the speaker or message.
What are the 5 steps of the listening process?
Author Joseph DeVito has divided the listening process into five stages: receiving, understanding, remembering, evaluating, and responding (DeVito, 2000).
What are the five 5 steps in listening process?
The listening process involves five stages: receiving, understanding, evaluating, remembering, and responding.
How is critical listening different from evaluative listening?
Critical listening is different from evaluative listening because it has a specific purpose of criticizing, or scrutinizing, while also trying to figure out what is wrong with it that may be fixed , and often there is a scrutiny of the individual components of a subject that is being listened to.
When to use analytical listening?
Analytical listening may mostly be used in the situation where there are soundscapes or audio compositions involved, and in this type of listening the meaning of the sounds are interpreted as they are heard.
What is comprehensive listening?
Comprehensive Listening is the process of listening to someone and understanding what has been said at the same time, which allows the listener to spend less time making sense of what was said, and this is done in a comprehensive way.
What is therapeutic listening?
Therapeutic or Empathic listening is done to understand the feelings and emotion of the other person and it is different from sympathizing because one tries to put themselves into someone’s shoes and think about things from their perspective .
What is biased listening?
Biased listening is a type of unhealthy listening and it may not involve much listening at all, ironically, because it happens when someone hears only what they want to hear on the basis of biases or stereotypes they may have either about the listener or the subject.
What to do when you have received, understood, and evaluated information?
Once you have received, understood, and evaluated the information, it’s time to formulate a response or give feedback. Don’t be that silent listener in the room who does nothing but only listens. As Charles Dickens once said, “The worst of all listeners is the one who does nothing but listens.”
How long does it take to remember information?
Research shows a high possibility of forgetting up to half of what we hear within the first eight hours of listening to it.
Can you remember the core of a conversation?
But this will only work if you can remember the core of the conversation. In case the listener can’t recall the speaker’s message, there is a possibility that the person wasn’t listening carefully. Complicated messages require developed listening skills to decipher and remember the message.
Why is evaluative listening important?
Evaluative listening also shows your ability to process information and then formulate into your own feelings.
What are some examples of evaluative listening?
Examples of Evaluative Listening in Real Life. For instance, Evaluative reading. When you are reading something on the internet, you get involved in trying to find the facts so that you can accept whatever you are reading is correct or factual.
What is receiving in listening?
Receiving is the intentional focus on hearing a speaker’s message, which happens when we filter out other sources so that we can isolate the message and avoid the confusing mixture of incoming stimuli. At this stage, we are still only hearing the message. Notice in Figure 4.3 “Stages of Feedback” that this stage is represented by the ear because it is the primary tool involved with this stage of the listening process.
Why do evaluations of the same message vary widely from one listener to another?
Because everyone embodies biases and perspectives learned from widely diverse sets of life experiences , evaluations of the same message can vary widely from one listener to another. Even the most open-minded listeners will have opinions of a speaker, and those opinions will influence how the message is evaluated.
What happens if a speaker passes a bucket?
In other cases, a speaker may be attempting to persuade you to donate to a charity, so if the speaker passes a bucket and you make a donation, you are providing feedback on the speaker’s effectiveness. At the same time, we do not always listen most carefully to the messages of speakers we admire.
What is formative feedback?
Formative feedback is a natural part of the ongoing transaction between a speaker and a listener. As the speaker delivers the message, a listener signals his or her involvement with focused attention, note-taking, nodding, and other behaviors that indicate understanding or failure to understand the message.
What is the fifth stage of listening?
It’s the stage at which you indicate your involvement. Almost anything you do at this stage can be interpreted as feedback. For example, you are giving positive feedback to your instructor if at the end of class you stay behind to finish a sentence in your notes or approach the instructor to ask for clarification. The opposite kind of feedback is given by students who gather their belongings and rush out the door as soon as class is over. Notice in Figure 4.3 “Stages of Feedback” that this stage is represented by the lips because we often give feedback in the form of verbal feedback; however, you can just as easily respond nonverbally.
Is ineffective listening bad for students?
The consequences of ineffective listening in a classroom can be much worse . When your professor advises students to get an “early start” on your speech, he or she probably hopes that you will begin your research right away and move on to developing a thesis statement and outlining the speech as soon as possible.
Receiving
The first stage of listening is known as receiving. During the stages of the listening process, stimuli are experienced and sensed. This first stage is the stage where information is taken in. The process of taking in information usually includes three steps: sensing stimuli, identifying them in the brain, and giving attention to the stimuli.
Understanding
Understanding is the second stage of listening and is when the listener attempts to discern meaning from the stimuli received. The process of understanding stimuli has a few different parts. One of the primary parts of the stage of understanding is knowing the general meaning of the auditory and visual stimuli being sensed.
Evaluating
Evaluating is the third stage of listening and usually happens when stimuli are sensed and understood. Evaluating is when a person actively analyzes the information that is understood and connects it to their own life, which applies additional meaning to the stimuli received.
What is evaluative listening?
Evaluative listening is also known as critical, judgmental, or interpretive listening, and these methods or concepts are all parts of evaluative listening as well. Evaluative listening occurs when the interlocutor tries to convince us by influencing our attitudes, beliefs or ideas.
Why is evaluative listening important?
An important aspect of evaluative listening is to differentiate between facts and words charged with emotion or manifestations, typical of intentionality. It is always important to focus on the goal of the message.
What are the different types of listening?
Besides evaluative listening, which is our main theme for this article, there are other 13 different types of listening. Discriminative listening – This is the most rudimentary form of listening that we humans are capable of. Discriminative listening is about the vibrations and sounds of the interlocutor’s voice.
What is the difference between deep listening and pseudo listening?
Pseudo listening is about pretending to be listening when you actually think of something else. Deep listening – It means being fully present and ready to listen to the other person. This form of listening involves empathy, understanding, unconditional respect for the other person.
Why do conflicts arise in evaluative listening?
One of the most common reasons why conflicts are generated is because we do not know how to listen to the other.
Why is listening important in a relationship?
By practising active listening you are showing to the other person that you care, that you value their opinion and time. Knowing how to practice good listening is a quality that not many people possess.
Why is discriminatory listening important?
This type of listening is very important because it communicates the message behind the words. Basically, discriminatory listening helps us to capture emotions from the other person’s voice.

What Is Evaluative Listening?
Other Types of Listening
- Besides evaluative listening, which is our main theme for this article, there are other 13 different types of listening. Discriminative listening – This is the most rudimentary form of listening that we humans are capable of. Discriminative listeningis about the vibrations and sounds of the interlocutor’s voice. This type of listening is very important because it communicates the messa…
Conclusions
- In this brief guide, we discussed evaluative listening, what it is and how you can use it in your day to day life. We also talked briefly about other forms of listening and why are they important. If you have any comments or questions let us know.
What We Recommend For Relationship Issues
- Professional relationship counselling
If you are suffering from relationship issues then ongoing professional relationship counsellingcould be what you need. Relationship Counselling can be done individually or with one or more partners. Relationship counselling helps you regain the amazing elements of your relati…
Further Reading
- Active Listening, by Carl R. Rogers Active Listening: Improve Your Conversation Skills, Learn Effective Communication Techniques: Achieve Successful Relationships: With 6 Essential Guidelines, by Joseph Sorensen The Zen of Listening: Mindful Communication in the Age of Distraction, by Rebecca Z. Shafir MA CCC Emotional Intelligence 2.0,by Travis Bradberry
References
- Active Listening, by Carl R. Rogers Active Listening: Improve Your Conversation Skills, Learn Effective Communication Techniques: Achieve Successful Relationships: With 6 Essential Guidelines, by Joseph Sorensen