Receiving Helpdesk

what is enterprise toll

by Orlando Herzog Published 4 years ago Updated 3 years ago

On roadways covered by our TollPass service, the program eliminates the need for travelers to carry change or wait in long cash payment lines at toll plazas, allowing Enterprise renters to drive through electronic toll lanes and pay tolls electronically.

How do I get a toll receipt from Enterprise?

  • Receipts are only available online for 6 months from the date the car was returned.
  • Rentals on company Hertz Charge Cards may require a driver's license for retrieval.
  • A maximum of 20 receipts can be displayed. ...
  • Receipts for Tasmania, Australia will only be found using a driver's license .
  • Receipts for New Zealand rentals are not available online. ...

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What is the toll - free number for Enterprise?

Enterprise 1-866-752-7753. Accessibility and assistive technology. App Store, iTunes Store, and Apple Books billing and help ... Toll-free phone number is for landlines. You may be charged when calling from a mobile phone. This number may not be accessible from some mobile network providers. For more information, contact your network provider.

What states have no tolls?

Here are some of the major toll roads in the state:

  • Golden Gate Bridge, San Francisco
  • Oakland Bay Bridge, San Francisco
  • State Routes 73, 133, 241, 261, Orange County
  • Riverside Freeway, Orange County
  • South Bay Expressway, San Diego

Does enterprise cover tolls?

The Enterprise TollPass program is our electronic toll collection program which makes travel more convenient. On roadways covered by our TollPass service, the program eliminates the need for travelers to carry change or wait in long cash payment lines at toll plazas, allowing Enterprise renters to drive through electronic toll lanes and pay tolls electronically.

What happens if you don't pay Enterprise?

If you don't return the car it's a crime of failure to return. The payment can be worked out without you getting arrested, but if you don't retune the car you will get arrested and that will cost way more than $500.

What happens if you don't pay a toll in Florida rental car?

Getting stuck with a toll violation in a rental car can be a pricey addition to your trip. That's because the violation will be sent directly to the rental car company. You'll be billed for the toll and penalty fee, and the rental car company will charge an additional admin fee.

What happens if you go through a toll in a rental car in Florida?

If you've rented a car and do not have a transponder, the toll charge will be sent to the vehicle's owner—the rental car company—which will promptly forward that charge to you, the driver. In addition, that toll charge will be accompanied by an extra administration fee.

Can I use my E-ZPass in a rental car ny?

E-ZPass® New York - MTA Retail Payment Locator. Should I add my rental car information to my E-ZPass account? Do not add rental car information to your E-ZPass account. However, you can use your E-ZPass Tag in any vehicle of the same class.

How do visitors pay tolls in Florida?

With Visitor Toll Pass, there is no service fee and you will be charged the lowest toll rate (electronic rate) on toll roads throughout Florida. When reserving your Visitor Toll Pass™ through the smartphone app, you will pay a $10 deposit which will be used towards your toll transactions.

How do I pay tolls in Florida?

By phone using a credit/debit card: 1-800-353-7277 or 407-823-7277. In person using cash or credit/debit card at the E-PASS Customer Service Center.

Do you have to pay tolls in a rental car?

Car Rental Information Some companies will include toll charges in your bill, others will require you to pay toll charges yourself. If you are required to pay the toll charge yourself, it can be done before you travel.

How do you pay a toll in Florida if I missed it?

Online through the SunPass website. By Mail by detaching the payment slip on the reverse side of the toll invoice and returning it along with a check or money order in the envelope provided. With cash at any one of the SunPass walk-in centres or retail locations. By Phone at 1-(888)-TOLL-FLA.

What happens if I don't have a SunPass?

If you don't have SunPass, photos will be snapped of your license plate as you pass under the toll gantries at toll plazas. Bills for tolls will be sent to the registered owner of the vehicle. But you'll pay 25 cents more at each toll and a monthly service charge, probably a few bucks, if pay tolls this way.

How do NY tolls work in rental car?

If customers incur tolls while driving the rental vehicle and do not opt in to PlatePass, they are charged the cost of the toll, plus a $15 administrative fee for each “toll event” up to a maximum of $105.

How do I pay a toll for a rental car in New York?

Visit the website and click on the "Rental/Loaner Vehicle or Future Travel" button on the main screen. Then pop in your rental car's license plate number and a form of payment and you can pay your toll.

Can I use my NY E-ZPass in Florida?

Yes, now you can purchase the new Uni transponder which will allow you to add nonstop toll travel on all toll roads in Florida and Georgia and wherever E-ZPass is accepted. After opening an E-PASS account, contact your E-ZPass network agency to let them know you want to close your account.

Does TollPass charge for rental days?

There is no TollPass tm Service charge on rental days that you don’t use a toll road. The TollPass tm Service charge and the amount of each toll will be charged to the debit or credit card on file with your Rental Agreement and will appear separately from Rental Agreement charges on your credit or debit card statement.

Do renters get tolls if they don't have a debit card?

Renters who don’t have a credit or debit card on file will receive a paper invoice for all toll-related charges. Tolls incurred are billed at the higher of the applicable toll authority’s video toll rate, cash toll rate, or highest undiscounted toll rate.

Does a transponder rental charge appear on a credit card?

The transponder rental charge will appear on your Rental Agreement; toll charges will appear on your credit or debit card statement separate from rental charges. No credit is provided for days the rented transponder is not utilized. (See Additional Terms and Conditions below).

Were you using a toll road while renting with Enterprise? Accessing your toll receipts is simple

Go to https://www.htallc.com/tollpass to access the Highway Toll Administration website. Once on the site, in the lower right hand corner you will find an option that states: "View Receipt and Online Payment Options." After you have clicked the "Learn More" button, you will be taken to the "Locate Your Statement" page.

Want to sign up to automatically receive toll receipts to your email?

Once on the “Locate your Statement” page, you will see a link to the right of the “Find Statement” link that states: “Auto-Receipt Sign Up.”

Unable to find your receipt or have questions about what you found?

Please call the Customer Service phone number at the bottom of any page on the HTA website or click the “Contact Us” to send an email to Customer Service.

How do I pay for this service?

The debit or credit card on file with your rental will be charged for the following items:

How can I obtain my charges for this service?

Go to htallc.com/tollpass or call (877) 765-5201. You may also sign up to receive automatic receipts by visiting htallc.com, clicking Statement Look Up, selecting your rental car agency, and entering the email address and partial credit card number used to pay for your rental.

What is the coverage area?

Our TollPass Service applies to most video toll roads in this area but the coverage area is subject to change. For questions about specific roads please call (877) 765-5201 or visit htallc.com/tollpass.

What Are My Options For Driving on Tolls Roads in The Northeastern Us?

Additional Information

  • How are tolls billed to me?
    Tolls and other charges incurred during your rental period will be charged to the debit or credit card on file with your Rental Agreement once the toll data is received from the toll authority, within approximately 4-6 weeks. Renters who don’t have a credit or debit card on file will receive a pape…
  • How can I obtain my charges for these services?
    Go to www.htallc.com/tollpass or call (877) 765-5201. You may also sign up to receive automatic receipts by visiting htallc.com, clicking Statement Look Up, selecting your rental car agency and entering the name as it appears on your rental contact and contract number or partial credit car…
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Additional Terms and Conditions

  • The optional TollPasstm Service accepted by Renter provides for the daily rental of a toll collection transponder or, in some states, the use of pre-installed device or video-monitored toll collection services. In addition to the daily charge for the TollPasstm Service, Owner, its affiliate or a third party may separately charge Renter’s credit or debit card (or bill Renter, as applicable, for …
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