Receiving Helpdesk

what is condition c at upmc

by Alex Fadel Published 3 years ago Updated 2 years ago

UPMC Codes Condition C: Called when a patient is in crisis and needs rapid evaluation and treatment or when a patient requires expedient transfer to a monitored bed or an ICU bed. Beside above, what do color codes mean in hospitals? Code blue indicates a medical emergency such as cardiac or respiratory arrest.

UPMC Codes
Condition C: Called when a patient is in crisis and needs rapid evaluation and treatment or when a patient requires expedient transfer to a monitored bed or an ICU bed.

Full Answer

What are the levels of conditions in a hospital?

They are:Undetermined - Patient is awaiting physician and/or assessment.Good - Vital signs are stable and within normal limits. ... Fair - Vital signs are stable and within normal limits. ... Serious - Vital signs may be unstable and not within normal limits. ... Critical - Vital signs are unstable and not within normal limits.More items...

What is condition L UPMC?

Medical Emergency. Condition Help. Used if a pt needs help-typically another way to get a health care provider's attention. Condition L. Patient Lost.

How do you call a condition C?

A Condition A or C is called when a patient, parent, employee visitor has a crisis or arrest situation. The Condition A or C call is initiated via dialing 692-5151 and should include several important pieces of information.

What is condition help?

Condition Help (H) is a program that enables patients and family members to call for immediate help if they feel the patient is not receiving adequate medical attention.

When do we call Condition C?

However, a clinician may call a condition C whenever "something is just 'not right' with a patient, but he doesn't meet code criteria."4 The IHI has identified signs and symptoms of clinical instability that may indicate an impending cardiac arrest5, 6; UPMC Shadyside and a sister hospital, UPMC Presbyterian, have ...

What is a code C in a hospital?

Review specific plans for additional departmental details. R Rescue anyone out of immediate danger. A Activate the Fire Alarm. C Contain the Fire.

What is a code C in labor and delivery?

5555 (hospitals) or call 9-911. C- Confine the fire; close doors. E- Extinguish or evacuate if trained. Wait for Code Red All Clear before returning to normal duties.

What is Condition Help?

Condition Help empowers parents with the ability to call a special phone number (412-692-3456, or 692-3456 from a hospital phone) to have your child evaluated by a different medical team if you feel your child’s immediate health could be endangered.

What is the Condition Help Team?

The Condition Help Team is available around the clock, 24-hours a day, seven days a week. It is made up of a physician, nurse administrator and patient representative who will immediately respond to every Condition Help call and listen to your concerns.

What Happens when Condition Help is Activated?

Condition Help calls receive the same immediate attention as life-threatening emergencies, so when a call comes in, it prompts action right away.

When Should I Call Condition Help?

Condition Help is a powerful tool that has been entrusted to parents and should not be used casually. It should be used only if you have concerns about your child’s condition after you’ve spoken to the nurse, your child’s doctor or another member of your child’s medical team. Here are some examples of situations where Condition Help may be called:

Should I call Condition Help for Service Problems?

No – Condition Help is a patient safety program, not a customer service line. It should be used only for medical concerns.

The Josie King Foundation

The Josie King Foundation is named for Josie King, an 18-month-old girl who died tragically in 2001 from avoidable causes while she was a patient at another hospital.

How does UPMC condition H work?

How it works. At UPMC Shadyside, all patients and families upon admission receive guidelines regarding condition H and a telephone number for calling the condition H team. This team differs from the team that responds to condition A and C calls. Our condition H team is led by an administrative nursing coordinator and includes a physician from internal medicine, a patient relations coordinator, and unit nursing staff. The telephone number is a direct inside line to a hospital operator, who asks for caller identification, the room number, the patient's name, and the caller's concern. The call immediately activates condition H by sending a message to team members' pagers and announcing the condition H on the hospital's public address system. The response team then arrives in the patient's room and assesses the situation. Additional clinical support is called in as needed. (All calls to the condition H number are treated as true condition H calls, with the exception of calls expressing concerns about diet, requests for geographic directions, basic environmental concerns such as room temperature, or requests for housekeeping. Such calls are rerouted to the patient relations coordinator, who addresses the caller's needs.)

How many times did a condition H call?

In its first nine months at UPMC Shadyside, condition H was initiated 21 times. Analysis of these events indicates that the majority of condition H calls met at least one of the two criteria. Most of the calls were related to communication issues between patients and clinicians and fell into two broad categories. In some cases, the patient and family wanted better explanations of the treatment and care plan (for example, one patient had concerns about receiving a blood transfusion and felt the physician hadn't adequately explained why it was needed). In others, the patient and family disagreed with the treatment or care plan (or both) and didn't feel their concerns were receiving enough attention (for example, a patient was prescribed a medication that had previously caused an adverse reaction and was questioning its having been ordered now). Five of the 21 condition H calls were related to a need for more effective pain management, one was made by a nurse who was having difficulty contacting a physician, and three were made mistakenly (for example, one patient misunderstood whom to call for routine needs and made a condition H call instead of using the call bell). One condition H was called by a patient with chest pain who had been waiting to be seen in the ED and felt no one was available to respond.

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