Electricity Meters Errors D2, D4, D6. Your new key isn't talking to the meter correctly. Get in touch, we'll issue you an 8-digit TAG code for you to reprogramme your key.
Full Answer
What does error code D2 or D4 mean?
Error D2 or D4. Your key isn't programmed correctly. Please contact us - we'll give you an 8-digit number and tell you how to use it to reprogram your key. Make sure you have a pen and paper to hand when you call.
What does error D1 mean on my electric meter?
Herein, what does error d1 mean on electric meter? If the message starts with a D1 or D5 sometimes it's just a bit of dust on the key that stops it working. Blow the key to clear any dust or wipe it with a clean cloth, then try putting it in your meter again.
Why does my meter stop working when the message starts with D?
If the message starts with a D1 or D5 sometimes it's just a bit of dust on the key that stops it working. Blow the key to clear any dust or wipe it with a clean cloth, then try putting it in your meter again.
What do the different error codes on my meter mean?
These different error codes are all caused by a faulty key. Get a new one at www.eonenergy.com/newkey or give us a call on 0345 303 3040. Unfortunately, these error codes all mean that your meter's broken. Please give us a call and we'll send someone out to you.
What does error D4 mean on my electric meter?
Your key isn't talkingD4, 10. Your key isn't talking to your meter correctly. Get in touch and give us your meter serial number. We'll then give you a code so you can get your key reset at your nearest PayPoint, Payzone or Post Office.
What does it mean when my electric meter says error?
If you get an error or fault message on your meter's display, contact an electrician to correct the issue right away; neglecting to do so can result in high electrical bills. Lack of power: There are several issues that can cause your home to be without power, such as a faulty electrical panel.
How do you clear the error code on a prepaid meter?
Resetting MOJEC Prepaid MeterPress 990, then Enter.Press 0000, then Enter, the response “Good” should Display.Press 999, then Enter. You should see “Reset”.Remove the plug under the CIU, and plug again.Load token again,and all should go well.
How do I reset my electric meter?
0:000:48How to: Restore your Supply - YouTubeYouTubeStart of suggested clipEnd of suggested clipThere is a keypad press. The blue a button or the red B button the screen will light up and theMoreThere is a keypad press. The blue a button or the red B button the screen will light up and the meter will display press a to connect press the blue a button the meter will display press B to confirm.
What does F mean on smart meter?
P = Pay As You Go mode. E = Emergency Credit mode. F = Friendly Credit mode. C = Credit mode.
How can you tell if your electric meter is faulty?
If the meter stops, turn on 1 appliance at a time and check the meter. If the meter starts to move very quickly, the appliance could be faulty. If the meter is still moving, it's probably faulty.
Why can't I load my prepaid meter?
Reasons Why Prepaid Meter Is Rejecting Tokens When your meter number is wrong, it becomes impossible to load tokens on the meter. According to Abuja Electricity Distribution Company (AEDC), the inability for a meter to accept tokens may be due to wrong meter number when vending.
What is the code to check prepaid meter?
If you want to check your prepaid balance or know the amount of total credit used, press 07 on your prepaid keypad and hit the blue button. Your available balance will be displayed on the screen in this format (150.15).
Why is my prepaid meter blocked?
It happens occasionally that a pre-paid electricity meter is “Blocked by Credit Control” due to arrears Rates & Water Account or the Account Payment was made after the due date.
Can you reset a meter?
Like meters, electrical appliances need a consistent source of power to operate on. Power outages in your neighborhood, for example, will call for you to reset your meter. Readings that are frozen or aren't calibrating your energy use can be remedied by restarting your meter.
How do I reconnect my electric meter?
1:172:27How to reconnect electricity supply after disconnection on EDMI pre ...YouTubeStart of suggested clipEnd of suggested clipTo enable the supply. You will see the following message armed hold ok please note the meter willMoreTo enable the supply. You will see the following message armed hold ok please note the meter will cycle through other screens. So it is important you hold the ok' button when the screen displays.
How do you turn your electricity back on?
0:061:11Lifespace | How to turn your electricity back on - YouTubeYouTubeStart of suggested clipEnd of suggested clipBox which is normally either in your front door by your electricity meter or in your garage. If itMoreBox which is normally either in your front door by your electricity meter or in your garage. If it is attached to the house you are looking for a white gray or black box that contains switches.
Electricity meters
This happens when your meter goes into fail-safe mode, usually after a power cut.
If your screen is blank
This happens when your meter goes into fail-safe mode, usually after a power cut.
If you want to repay a debt through your meter
You'll need to agree to a weekly collection rate with us when you set your repayment plan, which we set on your meter.
How do I repay my outstanding balance through my electricity meter?
Remember, it's part of the agreement that you top up each week. And if you don't, or don't top up enough, the meter will add up everything it couldn't take, and show that on the screen. When you next top up, it'll take that out first before credit for electricity can be used.
Electricity meter fault codes - If your electricity meter displays one of these codes, here's what you need to do
Don't worry, this means your key was taken out too soon. Just pop it back in.
Where Is My Electrical Meter?
Hard to find a problem if you can’t find the meter, right? Electric meters are most commonly located on an outer wall; usually near where your power line runs. In some homes, particularly older ones, the meter might be found in the basement or a utility closet.
Common Issues with a Faulty Electric Meter
Sudden spikes in energy costs. These spikes can range from relatively small, to astronomical. You know you didn’t use over $1,000 on electricity this month, and so do we! You pay good money for your home’s power, so if you begin to note spikes, have a certified electrician check to see if you have a faulty electric meter right away.
A Note on Faulty Meters
Do be aware that the chances of your meter being outright faulty are fairly low. The machines have exceptionally long lifespans, and are built to endure. It’s more likely you have one of many other electrical concerns, however, it is always best to check with a certified professional electrician if you have any questions or problems.
Expert Electrical Assistance with Kolb
Whether you’re worried about your meter, or you’ve got any number of other electrical problems, the experts at Kolb can help! We provide our consumers with only the absolute best, both in service and skill, and we’re confident in our ability to meet your unique needs. Contact Kolb today to learn more!
When is an electric meter removed?
The electric meter is generally removed from the meter base when electric service is disconnected at the home or business and is also removed from the meter base on a random basis to test the electric meter.
How many female sockets are there in an electric meter?
Regardless of type, electric meters comprise a meter base which includes four female socket jaws, alternatively known as female contacts, adapted to engage four corresponding male blades, also known as “bayonets,” projecting from a removable electric meter.
First, check that you have credit on your meter
It can be easy to miss topping up your meter when you’re busy. If you've run out of credit when you didn't expect to, you may have overlooked the daily standing charge and payments for any debt you might have.
Trouble putting credit on your meter
If you're having problems topping up your meter, wipe your key or card gently with a clean dry cloth and put it back in. If this doesn't work, contact us and we'll be happy to help.
If you've got an error message
You can fix most problems by wiping your key or card with a clean dry cloth and putting back in your meter. It's also worth checking you’re using the right key or card. If you use an old key or card, or someone else’s, you'll get an error message.
What to expect if we need to visit you
If your meter develops a fault and your supply stops, we'll aim to get to you:
