- State ideas clearly.
- Communicate ethically.
- Recognize when it is appropriate to communicate.
- Identify their communication goals.
- Select the most appropriate and effective medium for communicating.
- Demonstrate credibility.
- Identify and manage misunderstandings.
- Manage conflict.
- Be open-minded about another’s point of view.
- Listen attentively.
What are the levels of communication competence?
Levels of communication competence include unconscious incompetence, conscious incompetence, conscious competence, and unconscious competence. In order to develop communication competence, you must become a more mindful communicator and a higher self-monitor. Communication apprehension (CA) refers to fear or anxiety experienced by a person due ...
What are the cognitive elements of competence?
The cognitive elements of competence include knowing how to do something and understanding why things are done the way they are (Hargie, 2011). People can develop cognitive competence by observing and evaluating the actions of others. Cognitive competence can also be developed through instruction.
What are the characteristics of a competent communicator?
Competent communicators express a concise, easily comprehensible message, understand the recipients of their message, possess empathy for those recipients and practice active listening.
What is communication competence and why is it important?
When we combine these terms, we get the following definition: communication competence refers to the knowledge of effective and appropriate communication patterns and the ability to use and adapt that knowledge in various contexts (Cooley & Roach, 1984). To better understand this definition, let’s break apart its components.
What are two elements of communication competence?
Currently, the communicative competence model is constructed of four competence areas: linguistic, sociolinguistic, discourse, and strategic. Two of them focus on the functional aspect of communication, and the other two reflect the use of the linguistic system.
What are the two elements of competent communication quizlet?
Explain the two aspects of every message: Content and relationship. Content Dimension- refers to what is actually said or done. Relationship Dimension- refers to how that message defines or redefines the associations between individuals.
What is competent in communication?
“Communication competence is the degree to which a communicator's goals are achieved through effective and appropriate interaction.”
What are examples of competent communication?
For example, a competent communicator will engage in turn taking when in conversations instead of interrupting. A competent communicator would know when it is appropriate to ask questions to further the conversation, and read nonverbal cues/feedback from the receiver to know when the conversation is over.
What is competent communication quizlet?
engaging in communication with others that is perceived to be both effective and appropriate in a given context.
Which of the following elements comprise competent communication?
What five main elements comprise the Communication Competence Model? 1) knowledge, skills, commitment, ethics, charisma.
What are the four communicative competence?
components of communicative competence. They are grammatical competence, sociolinguistic competence, discourse competence and strategic competence.
Why is competent communication important?
Communication competence is needed in order to understand communication ethics, to develop cultural awareness, to use computer-mediated communication, and to think critically. Competence involves knowledge, motivation, and skills.
What are the 4 characteristics of a competent communicator?
To understand the answers to these questions, we should look at the 4 key characteristics of a competent communicator.Self-awareness. Self-awareness involves knowing your own strengths and what you are good at as well as how you come off to others. ... Adaptability. ... Empathy. ... Cognitive complexity.
What are 3 things needed to be a competent communicator?
Competent communicators are prepared, clear, punctual, concise, respectful, and ethical.
What are the principles of competent communicators?
Researchers have broken down the characteristics of competent communicators into five (5) areas: self-awareness, adaptability, empathy, cognitive complexity, and ethics.
How many competent interpersonal communication skills are there?
five competenciesArthur Bochner and Clifford Kelly sought to determine what makes an individual a competent communicator. Through their research in 1974, they identified five competencies.
What are the key competencies in communication?
What Are the Four Keys of Competent Communication? The four key competencies in competent communication are linguistic competency, sociolinguistic competency, discourse competency and strategic competency, according to the National Capital Language Resource Center. Competent communication is the correct and appropriate use ...
What is the correct and appropriate use of language to achieve communication goals?
Competent communication is the correct and appropriate use of language to achieve communication goals. Linguistic competence is knowing the vocabulary, grammar and syntax of the language. Sociolinguistic competence is knowing how to use the language appropriately in the context of the setting, the topic, and the person one is communicating with.
Why do competent communicators empathize with their audience?
Similarly, competent communicators also attempt to empathize with their audience in order to understand them better. Regardless of how different those recipients may be, skilled communicators attempt to view a situation from the audience’s perspective.
What makes a good communicator?
What Makes a Competent Communicator? Competent communicators express a concise, easily comprehensible message, understand the recipients of their message, possess empathy for those recipients and practice active listening. Strong communication skills are important for both personal and professional success.
What is the objective of a strong communicator?
Strong communicators have a clear objective in mind when they present an idea. They get to their point quickly and express their ideas as clearly as possible in order to cut down on misinterpretations or misunderstandings. Competent communicators rarely ramble.
How can a good communicator help the audience?
By better understanding the audience’s concerns and emotion s, good communicators can offer more earnest, effective messages. Finally, good communicators do more than just talk. They also listen effectively, hearing what others say, interpreting the message and repeating it back.
What is the purpose of a communicative competence model?
The instructor's purpose is to teach students how to use language correctly, but also how to use it to communicate in different contexts. You learned that the communicative competence model is used in foreign language learning, teaching, and testing.
What are the four competence areas?
It requires that four competence areas are met to assure fluency: linguistic (grammar understanding), sociolinguistic (culture knowledge), discourse (ability to carry a conversation), and strategic (ability to maintain control over language gaps).
What is linguistic competence?
The linguistic competence deals with grammar. It includes vocabulary, spelling, punctuation, and pronunciation. Students have to know rules that govern sentence structure, word formation, tenses, sound interactions, word and phrase meanings, and collocations.
When was the communicative competence model developed?
The development of the communicative competence model started with Chomsky in the 1960s when he used grammatical competence as a theoretic ground for teaching, learning, and testing languages.
What did Hymes add to his concepts of performance and competence?
Shortly after, Hymes expanded his concepts of performance and competence by adding that communicative competence should include the ability to use grammatical structures in different situations to convey and interpret messages and to negotiate meanings.
What are the four components of communication competence?
More recent theoretical models of communication competence appear to have theirfoundation in Benjamin Bloom's 1956 Taxonomy of Learning, which says that human learning occurs in thepsychomotor, affective, and cognitive domains. For example, Stephen Littlejohn and David Jabusch proposed atheoretical model of communication competence with four principal components: process understanding,interpersonal sensitivity, communication skills, and ethical responsibility.
Who was the first person to describe competent communication?
The history of competent communication dates back many centuries. Early Greek and Roman philosophers ,such as Aristotle, Plato, and Cicero, were some of the first writers to attempt to describe what competentcommunication looks like and how it works. In fact, communicative competence (or the outward appearancethereof) was held in such high regard among the aristocracy of both Greece and Rome that an entire industry,sophistry, arose out of a need for communication instruction, particularly in public speaking, dialectics, and
What is knowledge in communication?
Knowledge in communication guides us about what to say and do and tells us the procedures by which we cando it. We have to learn how to form and interpret cultural signs, symbols, and cues in order to effectively sharemeaning with others. Therefore, communication competence is partially determined by our knowledge of notonly how to communicate but also the steps necessary to communicate well in a given context. Knowledgeabout communication may be thought of as content or procedural. Content knowledge is what we know aboutcommunication; how to form words by speaking or writing, how to gesture, vocal control, physical proximity,and so on. Procedural knowledge comes into play the moment we find ourselves in a communication situation.If we use the correct language and gestures, maintain proper volume and pitch of our voice, and remainconscious of appropriate physical distance, we have displayed procedural knowledge of how to communicate inthat situation. When viewed in terms of Bloom's taxonomy, it can be argued that content knowledge and
What is ethical communication?
As stated earlier, this model of communicative competence was among the first to include a discussion of ethicsand responsible communication. Ethical responsibility means that communicators effectively balance theirgoals, interests, and desires with those of others for the maximum benefit of all involved in a given interaction.Three factors determine whether a communication interaction is ethical: (1) all participants receive positiveoutcomes as a result of the interaction (caring), (2) enough information sharing occurs among the participantsof the interaction to allow all involved to equally share “responsibility for the outcome of the transaction”(openness), and (3) the situation in which the interaction occurs has a positive impact on how one chooses tointeract with others in the future (generalizability).
Who developed the relational competence model?
The assumptions of the relational competence model led to the development by Brian Spitzberg (1983) ofanother highly respected framework for understanding communication competence. Specifically, this modelholds that communication competence is constituted of three basic factors that bear direct resemblance toLittlejohn and Jabusch's components of competence and Bloom's earlier Taxonomy of Learning. Spitzberg(1983) describes competence as constituted of motivation (affect), knowledge (cognition), and skills(psychomotor abilities).
