Qualities Of A Clerical Staff
- They must be confidential and trustworthy, with an aim of constantly protecting and preserving the company's vital information.
- They must be punctual and regular to work at all times.
- They must always appear neat, presentable and with a good sense of dressing.
- He or she must be confident and should have a great flexibility in adapting to changes.
- They must show all office etiquettes and should be able to work with little minimal supervision.
- They must be honest on their job.
- They must possess good written and oral communication skills.
- Communication Skills. Communication skills include verbal and written, and sharp listening abilities. ...
- Computer Skills. ...
- Organizational Skills. ...
- Attention to Detail. ...
- Public Interaction. ...
- Dependability. ...
- Interpersonal Skills. ...
- Planning Skills.
What are the functions of a clerical staff?
A clerical staff may function singly or simultaneously as a receptionist, computer operator, secretary and/or typist. Clerical assistant: Generally, they are well organized with good oral/telephone manners and writing skills.
What are the traits of a good clerical officer?
Traits of a Good Clerical Officer. In addition to the hard skills mentioned, there are several soft skills or traits that are important to the job of a clerical officer. Organizational skills: One of the most important traits possessed by a clerical officer are excellent organizational skills.
What are clerical skills and why are they important?
Most employees need to do at least some clerical work. Therefore, these skills are important regardless of your official job title. Office clerks and secretaries need to have particularly strong clerical skills. Employees in these positions perform the majority of an office’s everyday tasks. 2
How can I improve my clerical duties?
By developing the right skills, you can significantly improve on the performance of your clerical duties. If you are in a clerical career, you will need to develop certain skills and qualities to become a high performer. Becoming the best clerical staff in your department can help accelerate your career growth and make you attractive to employers.
What are the five qualities of a clerical staff?
These include strong interpersonal skills, teamwork, flexibility, dependability, adaptability, and creativity. They are essential characteristics for office managers, receptionists, personal assistants, office assistants, and executive assistants.
What is the job quality of clerical staff?
Qualities Of A Clerical Staff They must be confidential and trustworthy, with an aim of constantly protecting and preserving the company's vital information. They must be punctual and regular to work at all times. They must always appear neat, presentable and with a good sense of dressing.
What qualities should a clerk have?
The list of skills you should possess include:Good reading and writing skills.Strong grammar and spelling.Competent keyboard skills.Good communication.An ability to work individually and as part of a team.The ability to concentrate for long periods of time.Attention to detail.
What are the qualities you would look for in a clerical assistant?
10 Qualities Sought in an Administrative AssistantAttention to detail. The work of the administrative assistant must be done conscientiously. ... Fluency in written French. Having a good command of French is essential. ... Good level of English. ... Organizational skills. ... Proactivity. ... Independence. ... Communication skills. ... Adaptability.More items...•
What are clerical skills?
Clerical skills are used by office employees to keep things running efficiently. Common clerical tasks include filing papers, entering data, answering phone calls, and making copies.
What qualifications do you need to be a clerk of works?
Qualifications needed to be a Clerk of Works includesWorking knowledge of the construction process.Experienced in control and maintenance of records.Experienced in inspecting works and testing of materials.Experienced in controlling the quality of materials and workmanship during construction stage.More items...
What are the top 3 skills of an administrative assistant?
Top 10 Administrative Assistant SkillsOrganization.Time management.Interpersonal skills.Written communication.Verbal communication.Attention to detail.Microsoft Word, PowerPoint, and Excel.Adaptability.More items...
What are the qualities of a clerical staff?
Qualities Of A Clerical Staff. They must be confidential and trustworthy, with an aim of constantly protecting and preserving the company's vital information. They must be punctual and regular to work at all times. They must always appear neat, presentable and with a good sense of dressing. He or she must be confident and should have ...
What is a clerical staff?
Who is a Clerical Staff? A Clerical Staff is a person employed by an organization to carry out the everyday duties of a typical office, and at the same time perform a couple of other functions for their company which may vary from one company to another. Often times, the duties of a clerical staff is not clearly marked out and as a result, ...
What is the difference between a senior clerk and a clerical officer?
Senior clerks: They are generally well organized and perform clerical duties in a higher capacity. They will ensure that every unit of the business run efficiently.
Can a clerical staff work simultaneously?
Please read on the Meaning, Scope and Importance of Business Studies here. A clerical staff may function singly or simultaneously ...
What are the skills needed to be a clerical worker?
1. Communication Skills. Communication skills include verbal and written, and sharp listening abilities. Clerical workers can easily pass information with this skill set to colleagues, customers, management, etc.; and also speak clearly on phone, display polite attitude, and not leaving callers on hold for extended periods.
What do clerical workers need to know?
Clerical workers need to have the ability to interact with the public as some positions require regular face-to-face conversations with customers, like in the customer service department. Other positions demand constant phone usage which requires an apparent loud voice.
What do you need to be a clerical professional?
2. Computer Skills. Clerical professionals need strong computer skills in order to type quickly and accurately, and to typically handle some data entry tasks. They should be familiar with Excel and other data entry software, and Microsoft Office software, such as Word and PowerPoint.
What is a clerical worker?
A clerical worker carry out secretarial and other necessary tasks in an office, such as scheduling appointments, filing documents, and writing and sending out memos. His/her duties also include sending emails, making faxes, and answering phone calls.
What language do you need to be a senior clerical professional?
13. Language Skills. Senior clerical professionals are expected to be proficient in at least two languages. The ability to speak the Spanish language in some parts of the country is can even be a more valuable skill than English, while other languages may be more popular in other regions than English.
What are interpersonal skills?
Interpersonal Skills. If you have interpersonal skills, you will demonstrate empathy with customers and genuinely want to assist them resolve their anxieties. The skills also involve having the ability to maintain good relationships with customers or employees at all levels of the company.
What is the ability to deal with people?
The ability to deal well with people is an important skill usually required for employment in certain clerical fields. 6. Dependability. To be a dependable clerical specialist does not happen overnight: it requires patience and dedication.
What are the qualities of a good clerical officer?
Organizational skills: One of the most important traits possessed by a clerical officer are excellent organizational skills. You must keep track of meetings, messages, supplies, budgets and more. An efficiently run office is often the result of a great clerical officer.
What are the skills of a clerical officer?
Writing skills. Written communication is a key skill of clerical officers who must respond to emails, draft memos and communicate with managers, employees and customers. Good grammar, fluid prose and a professional tone are all a must in written communications .
What are the best skills to have?
Good judgment and well-thought-out decisions are great skills to have. Good With People: Secretaries and administrative assistants are often the very first people you see when you enter a large office. They are the front line of defense and the first impression of the entire operation.
What skills do Joans of the Caribbean add to their resume?
The Joans of today must add another key skill to their resumes: expertise with technology. Because today's offices are run with computers, knowing several programs, including Microsoft Word and Excel, will better qualify you for the job.
What do you need to know to be a clerical worker?
Clerical workers need to have strong written and oral communication skills with superiors, colleagues, and customers. They will typically answer phones, write memos, send emails, and greet clients and customers. 2 They must be able to speak and write clearly and effectively, and in a way that is easy to understand.
What skills do you need to be a clerical clerk?
Computer Skills. In this day and age, computer skills are critical for any clerical job. Clerks and secretaries have to be quick and accurate typists. They are also typically required to do some data entry, so they should be familiar with Microsoft Excel and other data entry software.
Why do clerks and secretaries need to be organized?
Clerks and secretaries must be organized because they are in charge of making sure the office runs smoothly. Their tasks will involve keeping track of the employer’s schedule, answering emails and phone calls, and maintaining files. 2
What is the job of a clerk?
Clerical work involves numeracy, which requires basic mathematical skills for understanding numerical information . Some clerks are in charge, to a degree, of bookkeeping and/or accounting for a company, among other numerical duties. Clerks who are able to carry these functions quickly and efficiently will thrive in these roles. If you aren’t a great mathematician, don't worry. Just be sure to have basic math skills and analytical thinking .
What is a clerical job?
Clerical work involves paying attention to the day-to-day details of an office—things other people might overlook—such as answering and keeping track of emails, tracking appointments, and reviewing documents.
What is administrative work?
It involves the day-to-day administrative tasks of an office, such as answering phones, scheduling appointments, sending faxes, and filing documents. 1 . Clerical and administrative skills are useful for almost anyone who works in an office. Most employees need to do at least some clerical work. Therefore, these skills are important regardless ...
Qualities of a Clerical Staff
Qualities of a Clerical Staff are divided into two: Personal Qualities and Job Qualities
Duties of a Clerical Staff
The following duties are performed by a clerical staff in an organisation:
Confidentiality of Office Information
The office worker has the responsibility of ensuring that office information and document are secured. Confidential record should not be kept in such a way as to allow unauthorized staff or visitors to have access to them. Confidential record should be marked “CONFIDENTIAL” to show that it is not for everyone to see.
Who Is A Clerical Staff?
Grades of Clerical Staff
- We have different grades of clerical staff. They include: 1. Clerical Assistant:Generally, they are well organized with good oral/telephone manners and writing skills. They also work great in an ICT controlled environment . Their job provides support to other officers in the company. 2. Clerical Officers:They take control of administrative work and are highly organized with multitasking skill…
Qualities of A Clerical Staff
- They must be confidential and trustworthy, with an aim of constantly protecting and preserving the company's vital information.
- They must be punctual and regular to work at all times.
- They must always appear neat, presentable and with a good sense of dressing.
- He or she must be confident and should have a great flexibility in adapting to changes.
Functions of A Clerical Staff
- They make, answer and direct phone calls in a professional manner.
- They manage the company's official mail (incoming and outgoing e-mails).
- They make notifications known to all staff and department. For instance, they make aware the notification of a meeting with the director.
- They record the 'in' and 'out' movement of all files into the company's computer/server.