How do I get help with the Go program?
Call 1-800-961-8423 if you need assistance. Click here to start using GoProgram.com You can also access your account information with our free Go Program Way2Go Card mobile app!
What is a good to go account?
Good To Go! accounts are a great option for visitors, or people who only need to use toll roads for a short amount of time. To save money and easily pay tolls: Open a Good To Go! account, and check the box marking it as a temporary account.
How can I access my Way2Go card information?
You can also access your account information with our free Go Program Way2Go Card mobile app!
Where can I purchase a good to go pass?
You can purchase a pass online at MyGoodToGo.com, or by calling our customer service center at 1-866-936-8246. You can also find passes at participating QFCs and Fred Meyers in the region. Please note that the sticker pass and Flex Pass are the only Good To Go! passes available at retail stores.
Where can I use a MasterCard?
Use it wherever MasterCard is accepted including grocery stores, retail stores, restaurants, medical offices, etc. The card can even be used to pay bills and for online, phone, and mail orders . You can get cash from any MasterCard branded ATM, or over the counter at any bank or credit union, that accepts MasterCard.
Is the Conduent Way2Go card a credit card?
The Conduent Way2Go card is not a credit card, and you never have to pay interest charges. It can be replaced if lost or stolen, and it allows you to keep payments separate from your other financial accounts. You will receive free online monthly statements from Conduent to easily track your account activity.
When will DETR be using Way2Go?
What's happening: Starting on July 1, 2021, DETR will be using the Way2Go® Card for benefit disbursement. You will no longer receive benefit payments on your Bank of America debit card. What to expect: You will soon receive a Way2Go Card® Debit Mastercard® in the mail.
When will Nevada change to Way2Go?
This transition will not affect your claim, only how you will receive your benefits beginning in July 2021.
What is the number to call to check on DETR card?
If you don’t receive your card by July 9, call Way2Go to check the status (844) 542-1115. *6/25/21 Update.
Good To Go! accounts
Good To Go! works on every toll road in Washington, and you won’t have to worry about getting a bill in the mail or slowing down at a toll booth. Why should you open an account?
Good To Go! passes
There are four types of passes to choose from. Every type of Good To Go! pass works to pay the lowest toll rate on any toll road in Washington. Some passes are designed for specific customers. For example, the Flex Pass lets you carpool for free in the I-405 express toll lanes and SR 167 HOT lanes when you have enough people in your car.
Late fees, civil penalties and disputes
If you receive a toll bill, don’t ignore it. If you don’t pay your tolls by their initial due date, you are assessed a $5 late fee. If you fail to pay your toll within 80 days, you will be issued a notice of civil penalty for $40 for each unpaid toll, and the Department of Licensing may place a hold on the vehicle registration.