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How do you contact Uber customer service?
You can also visit your local Greenlight Hub for assistance or submit a question at help.uber.com. If you contact Uber through help.uber.com, our support team will get back to you within 24 hours.
Can you call Uber?
We operate an Uber support line for riders and drivers 24/7. Just open the “Help” section and select 'Call Support' to be connected to our support team via the app. You can also get to us the old-fashioned way by simply calling +27800172956 – our support team will be ready to take care of whatever issue you're having.
How do I get a human at Uber?
How to Uber drivers can call Uber. Uber offers 24/7 phone support for drivers at 1-800-593-7069. You can call directly, or through the driver app. To call through the driver app: Tap menu (☰), “Help” then scroll to the bottom to find the “Call Support” button.
Can I call Uber without the app?
You can request an Uber ride online via m.uber.com, whether that's on: An older phone with internet browsing capabilities. A tablet or laptop. A public desktop computer with internet access.
How do I contact Uber about a refund?
You can submit a request for a refund or a general complaint about your ride to Uber's customer service team at help.uber.com or in the app within 30 days of encountering an issue.
Can I talk to a live person at Uber?
To speak with an agent, go to Help in your Uber Driver app, then tap Call Support.
Why doesn't Uber have a phone number?
Does Uber Have a Phone Number? In the United States, Uber does not operate a separate phone number for riders or Uber Eats customers. Uber handles all rider support issues directly in the app or at help.uber.com, so you can't call them.
How do I email Uber directly?
How to Contact Uber Via Email in 3 StepsLog in to Your Uber Account. Open the web browser of your choice and go to Uber.com. ... Find Your Help Topic. To email Uber about a specific issue, click where it says “Help” in the upper righthand corner. ... Use the Contact Form to Email Uber.
What is Uber's phone number?
In the past, Uber did not provide a phone number for drivers and riders to call but now drivers can contact them on (800) 593-7069 and riders on (800) 353-8237.
What is Uber technology?
Uber Technologies Inc. is a large transportation network. It was founded by Travis Kalanick and Garret Camp in March 2009. Its headquarters is based in San Francisco, California, United States of America. The company offers the Uber mobile application. It is designed to allow riders connecting to drivers. Smartphone owners over 18 years can submit a trip request which is redirected to Uber drivers. Any order can be cancelled for free within 5 minutes after being placed. The service is available in more than 320 cities worldwide. The company provides a number of payment options including PayPal, Google Wallet, American Express, and Apple Pay. The company has over 3000 employees.
How long does Uber take to cancel an order?
Smartphone owners over 18 years can submit a trip request which is redirected to Uber drivers. Any order can be cancelled for free within 5 minutes after being placed. The service is available in more than 320 cities worldwide.
Does Uber have an email address?
However, they provide various phone numbers through which you can reach their customer support. There is no direct Uber email address that you can write to directly but if you submit a complaint or question via the app they will respond to your email.
Uber Customer Service Overview
Regardless of which of the many Uber services you are using, this article will help you find the right way to get in touch with a support rep.
Uber Phone Number
One of Uber’s most requested support features is an Uber customer service number that allows users to speak directly to a team member in real time.
Service-Specific Uber Customer Service Options
The official way to get in touch with customer support at Uber is through the app, where you can submit support tickets and reach agents at Uber’s customer support operations.
General Uber Customer Service Options
The two main ways to get in touch with Uber for riders are via the Help section in the app and on social media.
Company & Executive Contacts
Another option is to reach out to the company and executives directly.
Tips for Dealing With Difficult Uber Customer Service Reps
A lot of times, the quality of support depends on the rep you’re talking to.
Refunds and Credits
It may be possible to get a refund for a payment you made to Uber under certain conditions.
What if my trip started or ended early?
Drivers might accidentally do this in the app. Let us know if this happened to you. CONTACT US >
What if my driver was unprofessional?
If anything out of the ordinary happened on your trip, we want to know. CONTACT US >
How can I rate my driver?
We rely on ratings like yours to keep rides enjoyable. Drivers never see your specific rating. CONTACT US >