Full Answer
Does T Mobile have good coverage?
While T-Mobile offers good coverage in most states, Nebraska, Alaska, and Arizona are among their weakest coverage areas in the nation. Why does Compare Cellular’s coverage map look different than the coverage map on T-Mobile’s website?
How good is T Mobile coverage?
The good:
- T-Mobile’s 4G LTE network covers 62% of the lower 48 states.
- T-Mobile (while tied with AT&T) offers the fastest voice app experience according to national data.
- T-Mobile takes the prize for the fastest upload speeds amongst all the carriers.
- T-Mobile has the second-best download experience, ahead of Verizon and Sprint.
Does T-Mobile have good coverage?
For most Americans, T-Mobile's coverage is excellent . A mere 8% difference in nationwide area coverage between the first- and third-place networks is very little in terms of population coverage. As mentioned, T-Mobile provides network service to 99% of Americans, offering fast 4G LTE speeds and broad 5G coverage.
Is T Mobile better than Verizon Wireless?
Verizon has better overall coverage, whilst T-Mobile's data speeds are faster. With all of the major wireless networks so close in coverage and reliability, it's up to you to decide which one works better for you. One thing is crystal clear, though - MVNOs give you the same quality service for much less money.
How does warranty work at T-Mobile?
If you have Protection <360>® or Basic Device Protection, you get: Extended warranty for upgrade or repair for as long as you have protection services active on your account. Devices with issues not covered by warranty, file a claim, repair at a device repair location, contact the manufacturer, or upgrade.
Will T-Mobile replace my broken phone?
Protection<360>® covers the repair or replacement of your device in the event of hardware service/mechanical breakdown issues, accidental damage, and loss and theft--even after the manufacturer's warranty expires. Additionally, get walk-in, in-store repair services for eligible devices.
Does T-Mobile offer warranty?
T-Mobile's repair stores will offer front glass replacements, speaker and camera replacements, and other AppleCare-covered and warranty-covered repairs. If devices are unable to be repaired on-site, the store will offer to mail-in the device for repair or offer a replacement.
What is covered under phone warranty?
In most cases, phone extended warranties cover malfunctions like electrical failures and mechanical failures from a manufacturing defect after the manufacturer's warranty expires. To put it simply, it covers situations where the phone does not fulfill its intended purpose.
Can you upgrade your phone if it's cracked T-Mobile?
If a device is damaged and does not pass inspection at trade-in, you must file a claim for the damaged device through Protection<360>® and pay the deductible or any processing fee to replace it before a trade-in for an upgrade can be initiated.
Will T-Mobile replace my cracked screen?
Repair or replace a damaged device Screen damage and liquid damage are not covered under the warranty, so T-Mobile can't exchange devices with this damage.
How can I get a free replacement iPhone?
If your iPhone issue is covered by the Apple warranty, AppleCare+, or consumer law, there's no charge. This does not include accidental damage, which requires a fee. If your iPhone was damaged and you have AppleCare+, the coverage includes accidental damage protection.
What is a warranty exchange?
A warranty is a type of guarantee that a manufacturer or similar party makes regarding the condition of its product. It also refers to the terms and situations in which repairs or exchanges will be made if the product does not function as originally described or intended.
Does iphones come with warranty?
Every iPhone comes with one year of hardware repair coverage through its limited warranty and up to 90 days of complimentary technical support. Both AppleCare+ and AppleCare+ with Theft and Loss extend that coverage1 and give you additional features such as 24/7 priority tech support and accidental damage protection.
Does phone warranty cover broken screen?
As accidental damage is not covered under a warranty, so screen damage is not covered under a warranty. However, a mobile insurance usually covers screen damage.
What voids a phone warranty?
The warranty period has expired. The defect or part is not covered. The product failure is due to misuse or lack of proper maintenance. You have made significant alterations to the product, affecting its performance.
How do I check if my phone has warranty?
Find your IMEI Number and get access to warranty date, carrier info, blacklist status, purchase date and more.Dial *#06# to see. your device IMEI.Enter IMEI. to field above.Get information. about your device.
How it works
The Lifetime Coverage Guarantee is available to all T-Mobile customers and employees who activate with or upgrade to an eligible device with JUMP! On Demand. The guarantee lasts as long as you're making monthly payments for that device to T-Mobile.
Activation of benefits
You must enact your benefits before cancelling service or porting to another company at the following:
Things you should know if you decide to leave
We'll be sorry to see you go, but if you find that T-Mobile's coverage is not for you, here are the things you need to think about before cancelling.
File a claim
If you are experiencing hardship as a result of the current COVID-19 pandemic and your account becomes past due (including your device protection payments), contact us and we can help!
Cancel a claim or check claim status
If you find your phone and need to cancel your claim, contact the claim center below.
Benefits
Device Protection provides you with some amazing benefits and service options, especially when you choose Protection<360>.
Enroll
Protect your new T-Mobile device by adding Device Protection at the time of purchase. If you choose not to add it at the point of sale, you may still register for Device Protection up to 30 days after the purchase by visiting a T-Mobile store. A Mobile Expert will perform a visual inspection.
Make sure you have..
Details about your damaged or lost device. What's the make, model, and serial number of the device you're claiming? What happened to it? When did it occur?
Try to find your lost device..
Use Apple's iCloud service to locate or lock your device. Keep your information safe and secure. >>
What is T Mobile?
T-Mobile is an American wireless network operator based in Washington. The brand is active in the United States and many other countries. T-Mobile clients enjoy warranty coverage for various devices the company offers.
How to appeal a warranty claim?
If your warranty claim gets rejected, DoNotPay will help you appeal it in a few easy steps! You don’t have to worry because the steps to filing an appeal claim are as simple as they can be! Here’s what you need to do to appeal a denied warranty claim: 1 Open DoNotPay in your web browser 2 Pick the Claim Warranty feature 3 Click on Appeal a Denied Warranty Claim 4 Say whether you’re appealing against an extended warranty provider or a product manufacturer 5 Provide details about the company and your original warranty claim
What is T Mobile's device protection plan?
T-Mobile’s Basic Device Protection Plan covers malfunctioning phones, accidental damage (including cracked screens and water damage), loss and theft. Like Protection 360, the plan covers your phone, charger, battery and SIM card; and other accessories are only covered if they’re lost or stolen with your phone.
How much is the deductible for a cracked iPhone?
Accidental damage deductibles range between $10 and $99, depending on which type of phone you have. If you have an iPhone, the cracked screen deductible is $29.
Does Protection 360 cover fire?
Coverage limitations and exclusions are identical to Protection 360, which means it does not cover damages from abuse, misuse or fire, intentional or cosmetic damages, pre-existing conditions, repairs from unauthorized providers, manufacturer recalls or Acts of God.
Does T Mobile cover phone damage?
Additional accessories that came with your phone are only covered if they are lost or stolen with your phone.
How long do you have to return a phone?
You have a 20-day return window to exchange or return any device and accessory or cancel service activation if you placed your order over the phone or online. To initiate and complete the process, you’ll have to:
What charges do you pay when cancelling a phone service?
Pay any service charges (if you’re canceling a service) such as roaming, long-distance calls, control charges, regulatory program fees, and taxes. Cover the FPR charges.
How to return a phone that you bought online?
To get a return label and complete the process, follow these steps: Call 1-800-937-8997 and ask for a return label. Securely pack the phone to ensure it doesn’t get damaged during shipment.
How to return only one phone?
If you’re returning only one phone, tablet, or wearable, all you have to do is securely pack the product and seal the box. Print the UPS shipping label and attach it to the outside of the return package. Customers using the original box to mail their return have to cover the existing labels and stickers.
Do you have to return a device with a promotional offer?
The device must be in its original packaging with all original contents, undamaged, with no alterations to its hardware or software, and in good working condition. All additional accessories or items you received as part of a promotional offer must also be returned with the device.
Does T Mobile cover shipping in the original box?
Alaska, Hawaii, and Pacific Island Returns. Instead of the ground shipping label used for mainland U.S. returns, you’ll have to print a second-day air label that a T-Mobile customer service representative will provide. For returns in the original box, make sure not to cover anything except the original shipping label.