Receiving Helpdesk

t mobile switch to 5g

by Hank Erdman Published 4 years ago Updated 3 years ago

The shift toward 5G phone calls is a milestone in T-Mobile's journey to a standalone 5G network. T-Mobile was the first carrier to turn on a 5G-only network that didn't lean on 4G LTE, back in August 2020, and has kept its lead over the other carriers.Jun 3, 2022

What is T-Mobile’s 5G for all network?

T-Mobile’s 5G network spans 1.6 million square miles, with 1.45 million of that coverage in small town America. That’s nearly 5x larger than Verizon and more than double AT&T. This means the Un-carrier is delivering choice and competition to rural areas that have been underserved for far too long. To T-Mobile, 5G for All also means 5G for Small.

What happens when you switch from Verizon to T-Mobile?

T-Mobile Carrier Freedom Bring your eligible device with you and we'll reimburse your remaining device payment balance when you switch from Verizon or AT&T to T-Mobile – up to $650/line (up to 5 lines) via virtual prepaid card. Here's how to submit your Keep and Switch Claim

What is 5G standalone technology?

T-Mobile recently launched new 5G standalone technology which will enable our customers to get more 5G in more places when using a compatible SIM and device. The SIM card you are using is not compatible with this new 5G standalone technology. You’ll want to update your SIM to ensure you can get the best network experience.

Is 5G really going to transform our lives?

But despite years of bluster about how it’s going to transform our lives, most people haven’t experienced the lightning-fast speeds and incredible performance of 5G yet. That’s changing in a big way starting today.

Do existing T-Mobile customers get 5G?

With T-Mobile, you get more 5G bars in more places, and access is included in our plans at no extra cost. T-Mobile has America's largest 5G network with more 5G bars in more places. Capable device required; coverage not available in some areas. Some uses may require certain plan or feature; see plan for details.

Is T-Mobile upgrading to 5G?

But this year, T-Mobile is able to gloat about how it now reaches 200 million people with its Ultra Capacity 5G – a goal it met six weeks ahead of schedule. Its Ultra Capacity 5G refers to service supported with its highly prized 2.5 GHz spectrum.

How much does it cost to switch to 5G T-Mobile?

Join T-Mobile and save. Plus, 5G access is included at no extra cost.

Does T-Mobile charge extra for 5G?

Do I need to pay extra? You'll need a 5G-capable device to access T‑Mobile's 5G network. If you have a 5G-capable device, good news—5G access is included in all our plans, at no additional cost.

Is T-Mobile discontinuing 4G?

T-Mobile announced that it will finish shutting down Sprint's 3G CDMA network by March 31, 2022 and Sprint's 4G LTE network by June 30, 2022.

How can I change my 4G phone to 5G?

Switch between 2G/3G/4G/5G - Samsung AndroidSwipe up.Select Settings.Select Connections.Select Mobile networks.Select Network mode.Select your preferred option.

Should I upgrade my SIM card to 5G?

Changing your SIM card will help to ensure you get more 5G in more places when using a compatible device, such as indoors and in rural locations, and will make sure you're ready to take advantage of future network enhancement.

Is the 5G worth it?

Should U.S. cell phone users upgrade to 5G? If customers are after faster download speeds, upgrading to 5G might be worth the cost, according to Ookla. The company's study found that 5G Android devices were twice as fast as the most popular 4G devices in regard to median download speed in the U.S.

Do I need 5G phone in 2022?

Yes, you'll need a new phone soon if you have a 3G phone. The largest three American mobile providers are all phasing out their 3G networks in 2022, meaning customers will need 4G or 5G phones to continue receiving service.

Is 5G faster than LTE?

In a nutshell, because 5G uses a different spectrum than 4G LTE, it can deliver stronger and faster connections, higher capacity for traffic, as well as latency as low as 1ms.

How much faster is 5G than 4G?

With 5G reaching 10 gigabits per second – up to 100 times faster than 4G – 5G networks can deliver the level of performance needed for an increasingly connected society. The result? Downloading a high-definition film over a 4G network, for example, takes 50 minutes on average – on 5G, it takes just nine.

How much is a T-Mobile 5G plan?

Then, you can get unlimited talk, text and data with 5G included for just $25/month for one line with monthly taxes and fees included — and you'll keep that best in-class price for the next two years. On Cricket's plan with 5G, you'll pay $60/month, and Boost's Go Unlimited plan doesn't include unlimited 5G data.

What is a 5G phone?

5G phones have new hardware that requires a 5G network connection. If 5G is not yet available in your area, these devices still give you the abilit...

What is the difference between a 4G and 5G phone?

5G is the latest evolution of wireless network technology. With 5G, higher amounts of data can be transmitted more efficiently than with 4G LTE. Th...

Should I buy a 5G phone now or wait?

Only a 5G phone let’s you experience the benefits of T-Mobiles 5G network – America’s leader in 5G with the largest & fastest 5G network according...

How can I get 5G on my phone?

As long as you have a 5G-capable device, all T-Mobile and Metro by T-Mobile plans include access to the 5G network at no extra cost. Shop Plans.

When is T-Mobile switching to 5G?

T-Mobile has 5G available nationwide now. We implemented 5G in 2019, and we now cover 99% of Americans across 1.8 million square miles. Our 5G netw...

How much is T-Mobile’s 5G plan?

All T-Mobile and Metro by T-Mobile plans include access to the 5G network at no extra cost. Find the perfect plan.

When was the first iPhone with 5G released?

Starting April 7, 2021, we are adding Spectrum, Claro, Xfinity, and UScellular as eligible carriers to the program.

How do I activate 5G on the T-Mobile network?

If you have a 5G capable device and are in a 5G coverage area your device will automatically connect. Check coverage.

Where can I purchase a new 5G phone?

5G phones are now available at T-Mobile retail stores. You can also order these devices online here and through your Team of Experts by dialing 611...

Is T-Mobile offering any promotions for 5G phones?

Our promotions are always changing, check out our current deals here.

What is Keep and Switch?

Starting Feb 24, 2021, customers who switch to T-Mobile from Verizon or AT&T can bring their eligible phone and we will reimburse up to $650 per li...

How do I get Keep and Switch?

To qualify for T-Mobile to reimburse your remaining device payment balance, up to $800, you must: Have a device financing agreement on an eligible...

What phones are eligible to be used on your network for Keep and Switch?

Apple iPhone: 6s, 6s Plus, 7, 7 Plus, 8, 8 Plus, X, XR, XS, XS Max, 11, 11 Pro, 11 Pro Max, SE (2020), 12 mini, 12, 12 Pro, 12 Pro Max, 13 mini, 13...

What plans are eligible for this offer?

Qualified rate plans include: Magenta, Magenta MAX, Magenta Plus, Magenta Military, Magenta MAX Military Magenta Plus Military, Magenta First Respo...

I just switched to T-Mobile last week (or insert X amount of time here) can I get my device switchin...

This is a limited time offer for activations and switchers as of February 24, 2021.

I am a Sprint customer; can I switch to Magenta and get this offer?

This promotion is only available for customers switching from AT&T, Verizon, Spectrum, Boost, Claro, Liberty (Puerto Rico), Xfinity or UScellular.

How long will this offer last?

This is a limited time promotion.

I am an existing customer and would like to upgrade. Can I get my device switching fees waived as pa...

Since you are an existing customer, you do not have switching fees! Depending on where you purchase your new phone, you may pay an assisted support...

How long do I need to have my current device?

You need to have your current device on a device payment plan for at least 90 days with AT&T, Verizon, Spectrum, Boost, Claro, Liberty (Puerto Rico...

When will I receive my reimbursement?

Once your promotional requirements have been verified (allow up to 2 weeks from submission), you will receive an SMS confirming you have been appro...

When will 5G be available in 2021?

BELLEVUE, Wash. — April 7, 2021 — 5G: It just might be history’s most hyped technology revolution. But despite years of bluster about how it’s going to transform our lives, most people haven’t experienced the lightning-fast speeds and incredible performance of 5G yet. That’s changing in a big way starting today. In an online webcast a group of T-Mobile (NASDAQ: TMUS) executives led by CEO Mike Sievert announced the company’s latest Un-carrier move, a sweeping set of initiatives that mark the beginning of the #5GforAll era, including:

Who is the CEO of T-Mobile?

In an online webcast a group of T-Mobile (NASDAQ: TMUS) executives led by CEO Mike Sievert announced the company’s latest Un-carrier move, a sweeping set of initiatives that mark the beginning of the #5GforAll era, including: The Great Free 5G Phone Upgrade: Now, everyone in America can trade in any mobile phone and get a 5G smartphone for free. ...

How many homes are eligible for T-Mobile?

T-Mobile Home Internet launches today with more than 30 million households eligible, making T-Mobile one of the largest broadband providers in the entire country by service area — on its first day of service. That’s already more homes than Verizon hopes to cover by the end of 2023.

How much is T Mobile home internet?

T-Mobile Home Internet is: Great value. $60/month, with AutoPay, period. No added taxes or fees.

Why is T Mobile available in rural areas?

T-Mobile Home Internet access in rural communities is possible because the Un-carrier’s 5G network isn’t just America’s largest, fastest and most reliable 5G network.

Is T Mobile 5G bigger than Verizon?

That’s nearly 5x larger than Verizon and more than double AT&T. This means the Un-carrier is delivering choice and competition to rural areas that have been underserved for far too long. To T-Mobile, 5G for All also means 5G for Small.

How many monthly credits does 5G get?

America’s most affordable 5G smartphone. For a limited time, get one free via 24 monthly bill credits on America’s largest 5G network when you activate a line or trade in any eligible device. Shop now Check it out.

Does T Mobile have 5G?

Some uses may require certain plan or feature; see plan for details See full terms. Only a 5G phone lets you experience the benefits of 5G. With T-Mobile you're on America’s largest, fastest—and according to umlaut's competitive testing—most reliable 5G network.

Does 5G require a plan?

While 5G access won't require a certain plan or feature, some uses/services might. See Coverage details, Terms and conditions, and Open internet information for network management details (like video optimization).

What is a T Mobile 5G SIM card?

A T-Mobile 5G compatible device that has received a software update to be compatible with Standalone 5G. A T-Mobile Standalone 5G compatible SIM card. Be in a location with Standalone 5G coverage.

What to do if you don't have a SIM card for 5G?

What to do. If you have the SIM card that came with your 5G device, you just need to activate it. If you no longer have the SIM that came with your 5G device, contact us or stop by a store for a replacement SIM. For your security, the account holder or an authorized user must make the request.

Does T Mobile have 5G?

T-Mobile recently launched new 5G standalone technology which will enable our customers to get more 5G in more places when using a compatible SIM and device. The SIM card you are using is not compatible with this new 5G standalone technology. You’ll want to update your SIM to ensure you can get the best network experience.

Does T Mobile have to update software?

Yes, your device must receive a software update from the manufacturer to work on 5G SA. All 5G capable devices will eventually be sent the software update; for some devices this has already happened while others will come at a later date. T-Mobile doesn’t currently have information from the manufacturers to know when.

Can Metro customers use 5G?

Yes, customers on Metro by T-Mobile who meet the technical requirements can access Standalone 5G. Capable device required; coverage not available in some areas. While 5G access won't require a certain plan or feature, some uses/services might.

When does T Mobile 5G trade up start?

Prepaid customers won’t see any changes, though. The Great Unlimited 5G Trade-Up also starts on April 18 and lasts throughout all of 2021. These promotions work hand-in-hand, too, meaning you can take advantage ...

When does the free 5G upgrade start?

The biggest boon for customers is a new long-term promotion called The Free 5G Phone Upgrade. The promotion — which starts April 18 and lasts all the way until the end of 2021 — allows anyone to trade in a working phone and get a 5G-capable phone in return.

Is there a free 5G phone upgrade for 2021?

A new T-Mobile long-term promotion will give you a free phone with 5G support in exchange for any working phone. The Free 5G Phone Upgrade program will last throughout all of 2021. The first phone on offer is the Samsung Galaxy A32. Additionally, AT&T and Verizon customers can switch to T-Mobile for unlimited 5G access at ...

Does T Mobile accept postpaid phone?

T-Mobile will accept any working phone of any kind and from any year. Obviously, you’ll need to sign up for T-Mobile postpaid service for this to work and you’ll need to keep that service for two years or you’ll be stuck paying for the phone. However, this promotion also applies to existing customers. That means current T-Mobile users could bring ...

Will T Mobile give free phones in 2021?

T-Mobile will give a free phone with 5G in all of 2021 - Android Authority. Links on Android Authority may earn us a commission. Learn more.

Can AT&T customers switch to T-Mobile?

Additionally, AT&T and Verizon customers can switch to T-Mobile for unlimited 5G access at the same price they currently pay. Today, T-Mobile threw a new Uncarrier event. These sporadic events are where the US wireless carrier announces big new changes to its services.

A B C D E F G H I J K L M N O P Q R S T U V W X Y Z 1 2 3 4 5 6 7 8 9