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Step 1: Get a new device and a qualifying plan. Step 2: Transfer your eligible phone number completely. Step 3: Trade in your working phone or tablet at a T-Mobile store for an account credit. Step 4: Prepare your reimbursement request. Step 5: Pay your old carrier's final bill.
How much does T-Mobile pay you to switch?
Get a new phone and we'll pay off your current phone and service contracts – up to $650 per line or $350 in early termination fees, via virtual prepaid card and trade-in credit.
What does T-Mobile give you when you switch?
FREE smartphones Get a free smartphone via 24 monthly bill credits when you switch or activate a new line.
What company will pay off my phone if I switch?
T-Mobile today announced that, starting October 22, it will pay off a qualifying customer's remaining eligible smartphone payments up to $1,000 via virtual prepaid MasterCard when they switch to the carrier in the United States.21-Oct-2021
Is T-Mobile Giving money back?
We refund deposits on final credit balances upon request unless otherwise required by law. Canceled accounts must wait a minimum of 30 days with no payment or charge activity before any credit balance can be refunded to allow time for final charges to be billed.
How long does T-Mobile reimbursement take?
Device financing reimbursement generally takes place 15 days after the submission is approved and trade-in per line is received. Prepaid virtual cards are sent via a text message typically within 24-48 hours after the Day 15 date.
Does T-Mobile pay cancellation fees?
There's never been a better time to join T-Mobile. We'll reimburse your remaining device balance and early termination fees, up to $650 per line—on up to 5 lines—via trade-in credit and virtual prepaid card.
Is it worth switching to T-Mobile from Verizon?
When should you pick Verizon or T-Mobile? Budgeters: Pick T-Mobile. T-Mobile offers cheaper unlimited plans than Verizon at every tier of service. If you're looking for a non-unlimited data plan, then Verizon is actually better (we would also recommend these plans).
Is it worth switching to T-Mobile from AT&T?
No matter which way you slice it, T-Mobile is the more affordable of the two carriers. It beats AT&T at every turn, and it can be as much as $15 cheaper on some plans. As usual, the best way to save is to go for a family discount, with T-Mobile Essentials falling to just $27 per line when you have four lines.04-Dec-2021
Will AT&T buy out my T-Mobile contract?
AT&T will cover customers' ETF from their old carrier up to $350, or it will cover the remainder of an installment plan on the phone for up to $650. The trade-in value of the phone will be deducted from AT&T's payment, and the customer will get a promotional prepaid card for the balance.10-Jul-2020
Can you trade in a phone that isn't paid off T-Mobile?
You can not trade in a device that is being financed. You can pay it off early and then trade it in as long as it's in good condition.24-Nov-2020
Is there a class action lawsuit against T-Mobile?
T-Mobile Data Breach Class Action Lawsuit Overview: Vash filed a class action lawsuit against T-Mobile on behalf of himself and about 100 million of the company's customers. Why: Vash alleges T-Mobile failed to properly secure and protect his and other class members' private information from a recent data breach.19-Oct-2021
How do I dispute a charge on T-Mobile?
If you have any questions about your bill or want to dispute any Charges, please contact us by visiting www.T-Mobile.com, by calling 800-937-8997 or 611 from your Device, or by writing to T-Mobile Customer Relations, P.O. Box 37380, Albuquerque, NM 87176-7380.
Are there any class action lawsuits against T-Mobile?
More than 30 class action lawsuits have been filed against the company in response to the data breach, according to T-Mobile, which implored a federal judge in California last month to stay an individual complaint in the face of possible multidistrict litigation.14-Oct-2021
How do I redeem my T-Mobile rebate?
Select Log in and enter your mobile number and account PIN. Click Redeem Virtual Card and the page automatically generates the reward code. If not, go back to the previous page and click Redeem Virtual Card again.
Does T-Mobile pay ETF?
T-Mobile will pay off your ETFs. Switch to T-Mobile, and we'll pay off your ETFs and device payments—up to $650—via trade-in credit and virtual prepaid card when you get a new phone. And you'll never have to sign an annual service contract again.
Will Verizon pay off my phone if I switch 2020?
Verizon will buy out your contract and cover early termination fees and device or lease buyouts from your old wireless provider. A family of four who've been waiting for the right time to switch to Verizon can use the incentive on each eligible line and receive up to $2,600.28-Dec-2015
Who can take advantage of this offer?
Individuals and families who are currently under a postpaid contract or a device payment plan, and have an account in good standing with any domest...
Can I be reimbursed for both an ETF and a device payment plan balance?
If you have an account with multiple numbers, some having an ETF and some with a payment plan balance, you can submit them all and T-Mobile will re...
What is an "ETF"?
ETF stands for Early Termination Fee, which is the fee charged by your carrier to cancel your service before your contract expires. This can also b...
How soon after I switch to T-Mobile do I have to submit my reimbursement request?
You have 30 days (or one calendar month) from your date of activation at T-Mobile to submit your request at switch2t-mobile.com.
What are the eligibility requirements for ETF or device payment plan reimbursement?
To qualify for the ETF reimbursement offer, you must: Switch from a postpaid plan with another U.S. carrier to a postpaid plan on T-Mobile. Activat...
Why can’t I bring my own device?
When you trade in your device, it’s a win-win for both you and T-Mobile. A device trade-in provides you with some initial credit to help with your...
Can this offer be combined with other promotions?
It depends on the promotion. Currently you can only take advantage of one trade-in offer, so you can choose whether you’d like to take advantage of...
I live in Puerto Rico. Am I eligible for these offers?
Yes. Just switch from any Puerto Rico carrier to a T-Mobile Puerto Rico account and follow the reimbursements steps above. To get started, visit ww...
Will T-Mobile pay off the ETF or device payment plan on my tablet?
Yes. For the device payment plan, as long as that tablet was financed on a device payment plan that is in good standing, it is eligible for trade-i...
Will T-Mobile pay off the device payment balance on an accessory (like an Apple Watch or headphones)...
Only devices that have an associated phone number are eligible for device payment reimbursement. Therefore, accessories like Apple Watches, headpho...